CertaPro Painters® of Lancaster

We were very satisfied. It was very good.

Good except it took 3 days instead of one and a half to 2 days. No biggie, because it was done right.

The team was exceptionally efficient and courteous, and, in every respect, their work was superb.

From the estimate through the finished work, all personnel were professional, courteous, and extremly responsive. We were initally working with a different company who was unable to provide sufficient advance scheduling. We turned to CertaPro who scheduled an estimate immediately, provided a quote instantly, and checked the schedule in advance to make sure that our preferred day/window was available. The job encountered a snag due to the discovery of an unknown wallpaper border painted over by the previous owner. The job site supervisor promptly called our sales rep who explained the situation and available options. Communication and customer service sadly seem to be rare these days - not the case wirh CertaPro. The final result was nothing short of an absolute transformation. We felt like we bought a new house, such was the impact. A job very well done! We will gladly hire CertaPro in the future for all of our painting needs.

I had to have them come twice. Their price was very competitive. I'd give them an A on all of the categories. Their prices were very competitive and the quality of the work they did was very good.

Kip was very professional upon first meeting him and he did not disappoint. He was able to provide us with a fast, accurate quote. His team finished the job within the promised timeframe and we had a tight turnaround. The crew was clean, professional and did great job. I would highly recommend them to anyone looking for painters in the area.

They did two jobs for us. The last time they came out was about a year ago and I was very displeased with the job. The first job they did was excellent but the second job was absolutely lousy. The second job could have been done the way we had asked it to be done, it was not. I have asked them for an estimate for some work we wanted done and they never got back to me. I've been taking interviews from other painters and I tried to reach out to them again. And I don't even know whether the person we dealt with before is working for them any more, its what I would have thought when he didn't respond.

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CertaPro was fast and efficient with getting our painting needs met. Kip Horbal came and gave an accurate estimate and made sure the job was done right by his team. The painters finished the job in one day and the house looks great. Everything was covered properly and we had zero clean-up after they were gone. The paint job made our house look new.

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I think it went quite well.. It took two days to do the job, but we were quite pleased with it when it was finished. Steven, our painter was great! We are planning on having more parts of the house painted as long as we can get Steven back. I've already spoken to CertaPro about having him back.

Kip Horbal, the account manager, was extremely professional, prompt, pleasant and thorough. We went over all of the details and worked within a budget. The crew was hardworking, meticulous, polite, and quiet. And they did not smoke! It was a big project and they did an excellent job, and did it quickly, within 3 days.The crew worked well together as a team and ultimately communicated well about the progress and the next steps. I had gotten 3 estimates and CertaPro's estimate was in line with one and slightly less than another.I highly recommend CertaPro based on this experience.

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The arrived on time, did a very good job, cleaned up every night. Completed on time. Very pleased to the work and finish. Will have them back when ready to do more.

Everyone we had contact with was very professional, courteous and very friendly. They gave a fair price did excellent work and was prompt and all work was done timely. They treated our home with respect and took every effort to treat it with great care.

painted interior of whole home. They were very professional and helpful. |They sent a color consultant to help me make my paint selection. They were very careful in moving and covering furniture.

We have used them before. They were on time and on budget. The quality of their work was good. They use painters. They don’t use some unemployed person. Their price is competitive.

There was a problem with the original painter. The franchise owner immediately acknowledged the problem, corrected the situation and finished the project in a very professional and satisfactory manner.