Certapro Painters® of Lancaster

"Thank you for your kind words and feedback. Our goal is to do a "Great Job" every time and we are very gratified you felt that we delivered."

"[Member Name Removed], thank you for your candid feedback. We strive on every job to ensure our customers are completely satisfied. Occasionally, that does not occur on the first attempt, but we will do everything in our power to make it right before we finish. The crew that performed your work is no longer employed by us. We felt that their work was substandard and did not meet our expectations. After many training and coaching sessions, we determined that they had the skill, but lacked the desire to ensure our customers complete satisfaction. As a result we had to terminate their employment. Despite the fact that we corrected every issue, we regret that you had to experience this frustration."

"[Member name removed], Thank you for your great comments, we appreciate your feedback and the opportunity to serve you. We do our best to ensure every customer is as satisfied with our service as you are. Thank you again for your feedback. We look forward to serving you again."

"[member name removed], Thank you for your comments and favorable rating. As always we stand ready to serve you and your painting needs."

"Thank you [member name removed], We appreciate your feedback. We always strive to ensure that every customer is satisfied with the service we provide. We appreciate your loyalty and welcome your comments"

"Thanks so much for your response. We appreciate your willingness to share your experience and we look forward to serving you again."

"[member name removed], Thank you for your comments. It is always a privilege and an honor to work with loyal customers like you. As we have in the past, we will continue to do our best to earn your trust and your business."

"[member name removed], Thanks so much for your review. Our norm is to "say what we will do and do what we say." That means we arrive on time, clean up daily, provide quality workmanship and keep you informed and involved in the painting process. Thank you for recognizing that, we look forward to working with you again."

"thank you for your kind remarks. Our motto is that "we treat your home like it is our own." In reality, we try to treat your home better than we would treat our own. We appreciate the fact that you value our service and we look forward to working with you again."

"[member name removed], that you for your note. We make every effort to provide a professional service from the first time you call, through the estimate, painting and until the final "Pride Walk." Our standard is to hire a color consultant for you as needed and I am glad you were pleased with that portion of our service."

"[member name removed], Thanks for your comments, it was a pleasure working with you and we look forward to working with you again."