Carpet & Tile Mart

I use them a lot for my apartments.  They are reasonable.  When we re-schedule something, they are there exactly when they say they will be.   

Their price is very reasonable.  The quality is good.

Went to store and everyone was extremely helpful and professional. Booked a date to accommodate our wishes. Arrived at our home on time and flooring completed in the time frame originally stated.

I have used the company in the past. They did an excellent job. Two technicians came out and completed the job in a timely manner. They laid the carpet beautifully. They had a terrific salesmen and they were very accommodating. I cannot say enough good things about the company and they did everything I asked. It was a wonderful experience from beginning to end. I had no problem scheduling the service.

I have bought supplies from them in the past. The first paste I got was pretty expensive. I took the paste back and they were very courteous in exchanging the product for a different paste. They have competitive pricing. They are very helpful.

The service went very well. Their pricing is very reasonable. 3-4 technicians came out for the carpet and 1 came out for the wood flooring. They completed each service in about a day. The staff did a nice job, but could have looked more professional. They made scheduling very easy and I would use them again.

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It went well and everyone was very nice from sales and scheduling to install. I did have some questions after the project regards some differences in price and having to cut a check for the installer when the project was done that is still a bit confusing to me. I wish all of the invoicing had been handled by carpet mart and there were no "extras" to deal with even though it was not too bad. 
All in all we are happy though and things are holding up well. We will use them again I am sure, but will be sure to use those learnings as well when we talk about the install costs.

They were good. My things came in on time and they notified me things arrived. They made it very easy, I would use them again.

Price was great, quality very good. Would go back

Not so well. It started off good, and I liked the per square foot price - it was better than my first quote.  But then they charged me to measure and pressured me to put down a deposit. After they came and measured, the price quote was given. We insisted on a break-down of the price and they "nickled and dimed" the price. Quote was for carpet, installation, tear out, haul away, move furniture, dispose of it, and seam it to other carpet.  Every single line item had a price - even the seaming was priced at $1 per foot!  By the time the price was done, it was more than the first quote I had gotten which was an all-included price.  
Then, when I went to look at the carpet choices, I was told about the secret code on the back of the price tags - which meant there was a fault with the carpet.  I had trouble finding carpet I liked that didn't have a fault.  I honestly could not see all of the faults, but knew they were there.  One of the carpets we rolled out had a stain every 12 or so feet - they said they could get it out, and showed they could, but why pay a premium price for a less than first rate product?
We ended up going to Vendor #3, and bought from them.

We used Carpet Mart to install laminate flooring throughout our house. They were prompt and professional. The price was great too!

Very Well! Would Highly Recommend.

Went well, the installers were on time and did a great job installing the carpet.

They were convenient, and the price for the carpet and the quality were good.

Our experience at Carpet and Tile Mart started with Bob who did an excellent job of showing us things though he almost missed telling us about a great special on installation till we looked at a laminate over the price where the installation special kicked in. Other than that he was as sharp as a tack on the phone and getting us answers in timely fashion.The two installers, Joe and Joe got to work right away and took a break only for lunch. At first they thought it would take 2 days to do the 4 areas we installed laminate, but these guys did it in 2 while putting a bug deterrent underneath the boards and fixing a refrigerator plastic pipe installed by a different company inappropriately.  We had laminate put downstairs and the 'expert' left spaces in key areas where none should be. Joe and Joe did things really tightly and professionally.

Went to the store on Manheim Pike and talked to the Mgr.--he came out --this is 4 weeks later-- April--after not having any contac with the installer-- he assesed the floor and was going to get back to us.
Here it is May 9th and nothing has been done ! !   no call No Show  Totally  Disappointed with the whole Process!

Excellent.  More than I expected.

I like the service in the store.  Their installers were spectacular.

Misquoted on installation fee. It ended up being almost twice what I was quoted. Person who measured didn't show up for the first appointment. He didn't call to cancel. Quality of product is good and the people who installed were courteous and punctual. If they were going to be late, I was informed. Job took longer than expected.

I would highly recommend them. They charged me about $2000 for their services. They were very helpful in helping me find carpeting and flooring that was within my price range. They were very good at making suggestions and recommendations. The installers were very professional and did everything in a timely manner. They also did an outstanding job.