CalCo Design specializes in cost-effective bathroom, shower, and kitchen remodeling. We help homeowners transform outdated spaces with quality materials, skilled craftsmanship, and smart, affordable solutions. We take great care of our clients, clean up our work areas daily, and always keep our clients’ interests as our top priority. Whether you need a new shower, a bathroom upgrade, or a kitchen refresh, our team makes the remodeling process smooth, efficient, and easy on your budget—while delivering results you’ll be proud of.
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Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
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9% |
"Matt, We?re sorry you felt the need to leave this review, especially after acknowledging the quality of work completed by our installation team during your shower remodel. Our installers care deeply about their craft, and we?re glad you were pleased with the finished result. However, we need to address several serious misrepresentations in your review. On the morning of March 21, our installer immediately informed both you and our office that he made minor contact with your parked vehicle while maneuvering our truck into a tight space ? with guidance from both you and another member of our team. At no point did we deny that the incident occurred. As a courtesy, and in good faith, we asked you to send us a repair estimate so we could evaluate whether the issue could be resolved directly or needed to be submitted to our insurance carrier. You sent us an estimate on March 24, and we followed up with you promptly. During that conversation, we requested photos of the damage and asked whether you could share the video footage you mentioned from your Ring doorbell. At first, you declined. Later, you informed us that the doorbell battery had died and there was no video after all. We also asked if a second quote could be obtained, which is standard practice in a case like this. Instead of continuing that conversation, you demanded more than $3,000 in cash ? and gave us a specific deadline by which the payment had to be made. You also made it clear that if we didn?t comply, you would post negative reviews across multiple platforms. During our phone call, the conversation became tense when we explained that we could not issue payment without first conducting our own due diligence ? reviewing the facts, collecting documentation, and verifying everything before determining next steps. That is the responsible and legal way to handle a claim. At no point did we accuse you of being dishonest. What we did say ? clearly ? is that the appropriate and fair way to proceed would be to file a police report and allow our insurance carrier to handle the situation. That?s what we advised, and that?s what ultimately happened. We have cooperated fully with law enforcement and our insurance company. We also want to clarify a part of the interaction that you referenced in your review. During your conversation with our installer on the morning of the incident, you stated that your vehicle had been hit multiple times in the past while parked on the street. You offered that information in a compassionate tone to reassure our installer, who was visibly upset. We appreciated that at the time. However, it's important context when assessing the full situation ? and it was information you voluntarily shared. As for your comments about the sales process: your initial consultation took place on the final day of a time-sensitive promotional offer. You expressed interest in securing the promotion and made the decision to move forward during that appointment. You were not pressured in any way. We always encourage our clients to take their time, gather multiple estimates, and make informed decisions. At CALCO DESIGN & RENOVATION, we believe in handling every situation ? even the difficult ones ? with integrity, professionalism, and transparency. We regret that this could not be resolved more constructively, but we stand by our team, our values, and the way we operate. ? The CALCO DESIGN & RENOVATION Team"
"Donna, Thanks for the review! We greatly appreciate the kind words and being hired as your kitchen remodel contractor! We hope you enjoy the new kitchen cabinets and countertops, and that beautiful tile you picked for your kitchen backsplash!"
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Sunday: | Closed |
Monday: | 7:00 AM - 7:00 PM |
Tuesday: | 7:00 AM - 7:00 PM |
Wednesday: | 7:00 AM - 7:00 PM |
Thursday: | 7:00 AM - 7:00 PM |
Friday: | 7:00 AM - 7:00 PM |
Saturday: | 7:00 AM - 7:00 PM |