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Aspen Home Improvements

4.6

(200) Verified Reviews

Founded 1989 • With Angi since August 2017

Licensed
Trade License Number
WV052214
Trade License Locale
WV
Trade License Authority
West Virginia: Contractors
Trade License Expiration
07/29/2022
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM

Company Contact

2653 Lititz Pike

Lancaster, PA 17601

Description

Aspen Home Improvements specializes in replacement roofs, windows, siding, entry doors and patio doors! Regardless if your project is big or small, we can help! For more than 25 years, Aspen Home Improvements has been the most trusted name in Home Improvement in your area. We pride ourselves in serving our customers with cost-effective and energy-efficient replacements. Additional phone - (717) 569-3700....

Verified Reviews

4.6

(200) Verified Reviews

Ratings Distribution

5

146

4

18

3

12

2

7

1

18

Rating Details

Price

4.5

Professionalism

4.7

Punctuality

4.6

Quality

4.8

Responsiveness

4.6

Read reviews by category

window replacement (147)door installation (50)roofing (45)siding companies (20)hurricane shutters (1)window treatment (1)skylight installation (1)general contractors (7)gutter repair (3)
Showing 1-10 of 200 reviews
3.0

01/08/2021

Since my review; I have been contacted by the owner and we have set a time to meet and resolve the issues I have been having with his company. I will update my review after the matter has been settled to our mutual satisfaction. I expect this all to be done by the end of the workday 1/15/2021.

Description of Work
New Roof on house and shed

Category contractors,roofing

Cost $11,100

Services Performed? Yes

Work Completed On 12/29/2020

5.0

12/16/2020

Awesome. Where do I begin? Josh was my initial contact who explained everything and answered my questions as well as my friend, Tom's, questions and concerns. Tom is a master plumber, HVAC guy and engineer. He had tough questions but Josh was up to answering all of them well. Tom and I visited Aspen Home Improvements in Lititz to view their products. Beautiful. We spoke with David, the owner, who ...

Description of Work
I live in an old colonial farmhouse built during the Civil War. All of the windows needed replacing as there was so much draft and cold coming through them.

Category contractors,replacement windows

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/27/2020

1.0

12/16/2020

Aspen Home Improvements does NOT keep their word. I needed a new roof and went to Angie’s list for a contractor. Josh Lapham, salesman, promised me over and over that I would receive a lifetime (50 year) warranty on the roof shingles. His Sales Manager, Dave Diller confirmed that the roof shingles did indeed come with a lifetime (50 year) warranty. That is the only reason I decided to hire this co...

Description of Work
New Roof Installation

Category roofing

Cost $27,553

Services Performed? Yes

Work Completed On 10/15/2020

Service Provider Response

Hi [Member Name Removed]! We have been on the phone with you many times to resolve this issue. You will have a warranty to you by end of the month discussing our 50 year warranty. We do apologize for the miscommunication but our customer service department have already mailed you a copy of the warranty which you will be receiving soon. We hope you consider changing your review of us and we thank y...
5.0

11/16/2020

Did great job. Company kept me informed of everything going on leading up to job completion.

Description of Work
Siding replaced on home

Category contractors

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/16/2020

1.0

10/04/2020

Their estimate for roof, plywood, gutter and soffit replacement started out at $36,000, then sales rep contacted owner (?) who then went onto negotiate the estimate to $15,000, so my question is they were going to overcharge $15,000+. And had the nerve to ask for trust! What a rip off!

Description of Work
Roof replacement

Category contractors,gutter repair,roofing

Work Completed On 10/04/2020

2.0

08/04/2020

I had Aspen visit my home on 8.4.2020 at 6:00 PM EST to give me a quote on my siding replacement project. Wes showed up on time and was friendly throughout the visit. He was wearing a mask, so it seemed that the company was compliant with COVID-19 Guidelines and was taking that seriously. As far as the quote itself, Wes was at home for two (2) hours. We talked a bit about the products offered, vie...

Description of Work
Home Siding Replacement

Category siding

Cost $35,000

Work Completed On 08/03/2020

5.0

07/30/2020

I met with Josh today and it went great can't wait to see the new sidings

Description of Work
home sidings

Category contractors,siding

Hire Again? Yes

Work Completed On 07/30/2020

1.0

09/10/2019

Hi On 08/15 the salesperson (James) came to my house to speak to be about Aspen home improvement. He was very nice, polite and very professional. I like his presentation including information about the company having great customer service. I also spoke to the manager (David Diller) that day and he seemed like a nice person. I choose this company because of his presentation and the customer servic...

Description of Work
Replace the entire roof of my house

Category roofing

Cost $6,695

Services Performed? Yes

Work Completed On 09/05/2019

4.0

08/26/2019

Excellent. The workers -- who came from Guatemala -- came a little late but was perfect because we had just got the dumpster placed correctly outside the three-story house. They worked from 7 am until 7 pm. Some materials were left over but I called the job site and someone picked them up the next day. My daughter-in-law's father -- who is a roofer -- told us that Aspen did a great job. It looks g...

Description of Work
Roof repair

Category roofing

Cost $10,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/26/2019

5.0

06/17/2019

The salesman that came out was pleasant and friendly. They definitely want to close the sale and they tend to quote the “full price” higher to make the final number/deal look really good. Don’t be put off by these sales tactics though because the reality is that the quoted price for the work they did for me was very good. In fact, what they quoted me for both the rubber roof install and all of the...

Description of Work
Rubber roof installation on car port and gutter work

Category gutter repair,roofing

Cost $7,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/27/2019

Services Offered

Replacement Roofs, Windows, Siding, Entry & Patio Doors. Great Financing Rates Available!

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Senior Discount
5%
Emergency Service
No
Warranties
Yes