Great service, great workmanship.  Job was completed to my satisfaction.  I would use them again.

He charged me double of his quote, which he didn't inform me of. The work itself was fine.

Ben Rinker's Crew is very knowledgeable and professional from the detailed pre-job walk down for estimating and planning to the installation technicians.  The team came prepared with all the materials and expertise required.  The system works as designed - the work has the look of quality craftsmanship.  I got exactly what I wanted done exactly when the Rinker people said they would
The perfect Job.

It went wonderful. I liked their service and they did a good job. They took their time, explained everything to me and responded to my calls when I had questions.

My experience with Ben Rinker Electrical Contracting was really good. He did his survey, gave us a very reasonable quote and answered all of our questions. He even informed us what will work best for us rather than just write an estimate for whatever. He and his workers were very polite.

I called Ben Rinker for a price on the work that I needed done. Devin returned my call in a timely fashion and we set up a time to look over the job. He arrived early and was good about clarifying what I wanted and offering his professional opinion as to how to be cost effective in the changes I requested.
He needed time to provide the quote and determine when it could be scheduled but gave me a rough idea on site.
I got my quote and scheduled within a day when he got back to me. Devin has always been great about getting back to me within 24 hours of when I leave a message. 
On the day of the work the guys showed up and took the initiative to begin working as agreed upon when I was unable to be there for the start. They steadily worked all day and completed the work in a timely fashion. They apologized to me about tracking some mud from the parking area which was only a minor issue for me. The work was performed slightly different from agreed but after a phone call to Devin, they came back the next day and immediately corrected the differences to what I had clarified. 
In totall, there were 2 minor issues that were resolved for me because of the professional way Devin handled everything.
For me, there has been a relationship of trust built there because of this professionalism. 
I would recommend them to anyone as a reasonable company who will work with you.

They did a high-quality job despite the cold weather and lack of heat at the site.

Ben explained to me that his workers would show up around 7:30 and it would take most of the day to complete the job. The guys were at my home until 3:30 in the afternoon. The great thing was i was only without power for a couple of hours. No more then 3 until they were able to get power back and continue to work with other things they needed to do to complete the job. When they were done, they cleaned up after themselves, didn't even leave a screw behind! Great work guys!

Estimate was given with a walk tru of the home and observations of areas of concern.  The home is in decent shape but some of the registers were ailing in appearance and care for heat, switches were loose from use, several outlets did not work and the garage service was underwhelming (extension cord to run the garage door etc.).  Within 2 days the estimate was ready for review and we agreed to terms very quickly.  No sales job or push items added, just honest concerns to think about like when to replace house service.  The tandem of service folks arrived on time and on the date agreed, was an hour late due to bad roads but called in advance to ensure that would be ok.  Love the fact that they treated home like theirs, no mess not picked up, TOOK SHOES off without asking please.   Work was completed in a day and satisfaction confirmed on each item before leaving.  Under estimate by $50.00 dollars and no follow up.  List was ~10 items of fixes and upgrades.

Ben and his staff are always professional and the jobs were always done according to schedule. Ben was prompt about getting back to us with any questions that arose before or after the job. We never had to worry about the quality of the work being done.

unknown

I purchased a new hot tub and needed to have a dedicated electrical line run from the basement to the hot tub which is on an exterior deck. I first contacted the company by their website and received a call back from Mr Rinker that very same day. We arranged a time for an estimate and he came promptly, exactly when arranged. I received an estimate promptly. When it came time to arrange for the actual work to be done...it took a few phone calls before I got a response, but with some persistence they called me to schedule the job. They came exactly when expected, were polite and the work was done quickly and professionally. Received an invoice via email the next day for the price as expected per the estimate.
Overalll I would use them again. I think like many service companies they are busy and sometimes don't get back to you right away, so you have to be persistent.

Very nice employees spent a great deal of time approximating an estimate that was twice as high as we were quoted from 4 other companies.

We were quite satisfied with what they did about three weeks ago; so we used them again.  The first job was $200 and the second job cost us $2100.  Their prices were quite reasonable for the work they did.  They even cleaned up after themselves.  They went above and beyond.  During their first visit, they were probably about fifteen to twenty minutes late from when they said they would be here, but that was fine.

Rep. that came to the house was punctual, friendly, and knowledgeable.  Work was well done.  Pleasantly surprised that payment wasn't required up front - and a bill sent instead.  Would definitely recommend.

He was very good in getting back to me after my initial contact.  Follow up calls were also prompt and polite.   They came on the day scheduled.  to install the generator.  Very professional, polite, cleaned up after themselves.  I am very pleased with the service.  I would not hesitate to call Ben Rinker again for electrical service.

I contacted Ben Rinker via email on his website late one night and received a call back THE VERY NEXT MORNING.  I needed to replace exterior boxes and wiring before having new siding installed.  After comparing prices (and most importantly) professionalism, Ben Rinker won hands down!!  A gentleman name Devin came out to see the old boxes and gave an estimate.  While there, he went above and beyond and inspected old wiring on the inside of the home in addition to testing electrical sockets.  He made suggestions on future upgrading and also pointed out a few existing fire hazards that could have been costly (even deadly!) in the long run. I am pretty confident my "eclectrical IQ" when up a few points after hanging out with Devin for a short time. :-)  He is very knowledgeable in his field and not afraid to "share the wealth" and educate his customers. 
The estimate price given was very competitive compared to other electricians in the area.  Aside from price, I was very impressed how quickly they got started on the work...less than a week from receiving the accepted estimate!  I was even more impressed by the constant communication by both Ben and the workers assigned to my job.  I was kept updated every step of the way, which was very important to me considering I live in a state 800 miles away from where the work was being done.  The work was complete in just a few days and they did a wonderful job.  My siding contractor even commented on how spectacular their work was and how easy they made it for him to flush the wiring seamlessly into the siding.
My overall experience with Ben Rinker was PERFECTION.  From now on, Ben is my dedicated electrician.  I would recommend his company to anyone! Again and again and again....

They did an excellent job I would recommend them anytime.

No return phone call and the services were not performed.

The service person was polite, he worked quickly without making much of a mess which he offered to clean up.  Since there was only a little dust on the carpet I did it myself.  My rug had to be swept anyway.

I called them on a Monday, they came and did the work on Tuesday morning.  They were very professional and answered all my questions.  They even hung the vhood for me and did it as if it was being installed in their home (attention to detail to hand it right, not fast).

Gave me options for the disposal, fished the lines, and installed the switch right where I wanted it.  Gave me a cord too for the outlet/disposal.

In and out in just over 2 hours.

They were very good.  They did a nice job with everything and even though it was a long list of work they completed it within a day and a half.  They were excellent.  They did a good job with cleanup and were professional.

They provided timely service. They were dependable. Their cost was reasonable. They provided good workmanship. I rate them high overall.

He or his partner came in did the job, cleaned up and left.  A credit to their profession.

Maybe you might have better luck if you email him; I just like to speak to a person when I am setting up an appointment.  I need the electrical current level checked in my home due to my satellite receiver and new tv issues.  I called Ben Rinker to have him come out and see if there was a problem with the wiring or current, or something.  He kept speaking while I was speaking; as I tried to answer his first question, he just kept speaking, & when I asked him to repeat so I could understand what he was saying to me - he either hung up or walked away.  There was no busy signal, no dial tone, etc. I waited for about 10 minutes for him to call back again, (the first time he was on the other line, so he did have my number); to see if maybe he dropped the call in case he was on a cell, (I was not); but got no response.  The people whom he actually did work for have nice things to say about his work, unfortunately, I'll never know.  So much for my first try at the list! :-(