This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Rinker Inc. Generator, Ductless, Electrical
Electrical Service, Heating and Air Conditioning Service, Generator Install,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Rinker Inc. specializes in automatic generator systems, ductless heating and air conditioning. We are also your full-service electricians serving the area for over 35 years. Customer satisfaction is our number one priority. Our focus is on quality workmanship along with honesty and integrity. We combine knowledge and extensive experience to ensure your needs are met. Contact us today. We look forward to adding you to our long list of happy customers.
Business highlights
Emergency services offered
39 years of experience
Services we offer
Automatic backup generator and power storage systems. Ductless heating and air. Main power service box installations and upgrades. Breaker panel replacement. Electrical troubleshooting. Lighting maintenance and bucket truck service.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
Our recent projects
- 5
Assorted photos uploaded by Rinker Inc. Generator, Ductless, Electrical
Reviews
4.870 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 26-50 of 70 reviews
Cindy A.
Jun 2016
Electrical Service, Generator Install
Excellent. Service installing and follow up. Highly recommend
Joe W.
Jun 2016
Electrical Service, Generator Install
Very good. Tested before they left. Neat and clean. Power has not gone off so we hope it works when it does however every week it turns on as it should. No complaints, very happy, and would recommend using them without hesitation.
Elinor H.
Jan 2016
Electrical Service
They did not inform me prior to coming out that there would be a $75 dollar per hour charge to give an estimate and complete the paperwork for the permit. Before they started the work they wanted a deposit. I paid the deposit. Then they sent me an additional bill, that I paid. When I wanted them to come back to complete the wiring of the baseboard heaters, I wanted one electrician rather than two, because there were so few left to wire. I asked that they come back on a Monday. I was told I would get a response in approximately 30 minutes. I requested this in a email on Wednesday and I never received a response until 7 am on Monday from the electrician who was supposed to come out. He told me I had not paid the additional deposit requested. I had not agreed to pay the deposit for additional work. They wanted $1000 and I didn't think there was that much work left. I volunteered to pay $500 dollars as a deposit, and would pay additional money if the work went beyond that amount. Because I had not received a response for 5 days, I told them I was going to hire another electrician. They then went and changed the value of the work on the permit. And this resulted in a $150 price deduction. They then sent me another bill, stating that I had been charged $187.50 for the estimate and paperwork for the permit, instead of refunding this money to me. I was also being charged $75 per person for traveling to and from the job. I was being billed for travel time. In addition, when the owner came out to give me an estimate, he thought I need $7,000 or $8,000 dollars work of work. I had no intention of continuing with them because the estimate was so high. I had the work started because it was so cold, and I needed the baseboard heaters attached. The original permit was $300. The cost of the permit after adjusting for the reduced value of the work completed was $150. Then he added the $187.50 for the estimate and getting the paperwork. My math would say I am entitled to $150 refund, but he wants to send me a check for $12.50. I was charged $187.50 for trips, paperwork for city hall, time and proposed work that was not included on the original bill. I am giving them an A for the Quality because the work was done correctly, and an A for Punctually, because they did come on time. For me professionalism giving the customer all the information upfront, so I am giving them a D. I will never use them again.
Response from Rinker Inc. Generator, Ductless, Electrical
"Before agreeing to do any work for Mrs. [Member Name Removed] I very clearly informed her of the true amount of labor that was left to finish her homes wiring. She had been through three other electricians and multiple other contractors, based on my discussion with herself and others. As a condition for working for her I was very clear in what the reality of her job was, and that I would not work for her any other way but time, material and costs. As evidenced by the $8,000.00 number that she listed with this review as the cost of work, she had me pull a permit for the entire cost of the job, and gave me $1,000.00 to start. She desperately needed a licensed electrician to get the permit pulled to avoid legal action and razing of home by the city. She used me to get the permit issued, and then tried to dictate how I was to do my work. She is completely unreasonable, which was why she is in the predicament that she is in with this home. Once she refused to have me back saying she had another electrician, I had to spend time to revise the permit, and have another reissued for the portion of the work that I did do. Since she went back on her word, I had to charge her additionally for the time spent to go to city twice to correct the paperwork. I would not allow her to use my permit and license to have another unlicensed, less expensive electrician finish the work, which is what I feel she intended to do. As evidenced by the many good reviews we have, I would hope that anyone reading this would not take this persons bad review and opinion into consideration."
Kelly O.
Dec 2015
Electrical Service
unknown
Carlo D.
Jul 2015
Electrical Service, Generator Install
Job went well, no major difficulties.
Anne B.
Jun 2015
Electrical Service, Lighting Service + 1 more
unknown
Dave B.
May 2015
Electrical Service
he was on time, professional and reasonably priced but ultimately we decide not get the work done at all with any contractor.
TAMAR M.
May 2015
Electrical Service
It didn't go well. It then turned out that he knew the electrician that installed the lights incorrectly and wrote a false letter on his behalf. It was shady.
We asked for a refund, since he did not solve the problem. He stated that he would not give a refund, "went above and beyond" and "no longer wanted to deal with our issue".
I would think twice about hiring an electrician who needs a $125.00 that badly.
Response from Rinker Inc. Generator, Ductless, Electrical
"There was an issue with the LED bulbs and dimmers that were installed by the previous electrician, that was not his fault either. It was fully explained, and we did our best to research and resolve the issue. The time we put into it was well worth the $125.00. Then they tried to nail the other electrician to the wall for something that was not his fault, so yes I wrote a letter in his behalf to the party who was requesting it for him. As is evidenced by the other reviews of ours on this site, this customer was not accurate in leaving the rating that she did."
Agustina P.
Apr 2015
Electrical Service
They are good. They have good reviews. Their price compared to others is good. Their responsiveness was good and they were on time.
William W.
Apr 2015
Electrical Service, Generator Install
It went very well, for the gas line bonding they managed to make it out the day I called. The work was done well and promptly, I highly recommend this business.
LISA T.
Mar 2015
Electrical Service
It turned out very well. They are a great company. They charged me for the materials. Their customer service is great. The sent me a thank you card today and a magnet for the refrigerator. They are very polite and the worker cleaned everything up and covered his shoes before he walked on my carpets. They were outstanding. His prices on the materials were right in line.
Edward S.
Jan 2015
Electrical Service
unknown
Debra W.
Jan 2015
Electrical Service
BR Electric was very professional. We called and left a message. They immediately returned our phone call and scheduled a day/time for an estimate. They were on time as promised. They arrived on time and completed the work as scheduled. We were extremely satisfied. All the staff we had contact with were professional, on time, and courteous. The quote original given was the exact price in the end. No hidden costs! It was seamless, easy and we will definitely be a repeat customer for work we want done in the spring!
Sally G.
Oct 2014
Electrical Service
unknown
Frank R.
Aug 2014
Electrical Service
They don't service my area. I got a refund.
Response from Rinker Inc. Generator, Ductless, Electrical
"I don't understand why this would merit a review at all. If I don't service your area, I'm sorry. Please don't post a negative review. How can you review something you have not experienced?"
Carlo D.
Jul 2014
Electrical Service
unknown
William M.
Jul 2014
Electrical Service
They were absolutely outstanding. They came right down within a day to check the job out. The very next day, I had a quote on their official letterhead. They were very timely in the work. They came down and did it within a couple of hours. The price was very fair. There were some things that were still wrong after they got done. I called them up and they came right back and fixed it with no extra charge.
Mary K.
Jun 2014
Electrical Service
unknown
Renee E.
Jun 2014
Electrical Service, Lighting Service
The three electricians who did the job were terrific. They arrived early, solved all of problems that wiring an old house presented and got the job done, pleasantly and with no complaints. With the exception of one hole in the walls downstairs that was absolutely necessary, only a little touch up paint will be needed. They paid particular attention to not tracking in dirt and clean up as they worked. We're very,very pleased and would recommend them highly and without reservation!.
Sarah M.
Apr 2014
Electrical Service, Ceiling Fan Service
unknown
Bill D.
Apr 2014
Electrical Service
They were fast and efficient... friendly and did a great job, I will definitely be calling them back for future work I would like done in my home.
Gerald R.
Dec 2013
Electrical Service, Heating and Air Conditioning Service
I dealt with Devon from the Ben Rinker Elec. he was very professional, very knowledgeable and it was a great pleasure dealing with him.
The work was performed over 2 day and was completed satisfactorily. the guys cleaned up very well you wouldnt be able to tell that
that any work was just done. I had baseboard heating put in all bedrooms (4), and the Dinning room/reading room (2). the baseboards have worked efficiently and effectively. I would not hesitate to use Ben Rinker again.
The work was performed over 2 day and was completed satisfactorily. the guys cleaned up very well you wouldnt be able to tell that
that any work was just done. I had baseboard heating put in all bedrooms (4), and the Dinning room/reading room (2). the baseboards have worked efficiently and effectively. I would not hesitate to use Ben Rinker again.
Lisa M.
Nov 2013
Electrical Service
Please note that this provider is no longer taking on new clients, other than for Generator work. Apparently, they are changing their business. Also, while this site mentions Saturday hours, I was informed they work M-F.
They did refer me to another provider who might be able to assist and I am waiting for a callback.
I would not give them a C rating, as I cannot evaluate the work. This website forced me to enter a grade.
They did refer me to another provider who might be able to assist and I am waiting for a callback.
I would not give them a C rating, as I cannot evaluate the work. This website forced me to enter a grade.
Response from Rinker Inc. Generator, Ductless, Electrical
"We do both Electrical and Generator work. We have split the company to better focus on each, but we are not getting out of the electrical business. We are now "Rinker Generator" at 570-698-9696 & "B R Electric" at 570-969-7577"
Willi A.
Sep 2013
Electrical Service
He solved the problem in a timely manner and recommended ways to prevent it in the future.
PAUL D.
Aug 2013
Electrical Service, Ceiling Fan Service
They were very prompt, even came early. Also, explained everything to me and were very professional and neat cleaning up. The work was completed in less than four hours, and that included picking up two fans which I explained exactly what types I wanted.
Licensing
Bonded
Insured
Licensed*
Trade License Number
1179
Trade License Locale
Pennsylvania
Trade License Authority
Scranton
Trade License Expiration
12/31/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Rinker Inc. Generator, Ductless, Electrical is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Rinker Inc. Generator, Ductless, Electrical accepts the following forms of payment: Check
Yes, Rinker Inc. Generator, Ductless, Electrical offers free project estimates.
No, Rinker Inc. Generator, Ductless, Electrical does not offer eco-friendly accreditations.
No, Rinker Inc. Generator, Ductless, Electrical does not offer a senior discount.
Yes, Rinker Inc. Generator, Ductless, Electrical offers emergency services.
Yes, Rinker Inc. Generator, Ductless, Electrical offers warranties.
Rinker Inc. Generator, Ductless, Electrical offers the following services: Automatic backup generator and power storage systems. Ductless heating and air. Main power service box installations and upgrades. Breaker panel replacement. Electrical troubleshooting. Lighting maintenance and bucket truck service.