KINGKINER TREE SERVICE

It went well, their price is very competitive compared to other companies, they were professional, cleaned up after themselves, had good communication, they always provide me updates and that was a good experience.

Excellent. The crew was punctual, polite and professional. Getting nine large trees, three over 120 feet tall, some near power lines, cut down and removed in one day was unbelievable. Would not hesitate to use them again. Neighbors were also impressed and contracted for work.

Terribly. They removed the trees quickly in November, but then left the trees and stumps on my lawn for ~5 months. They were not responsive to removing the logs, and in February began calling for payment. I paid half and said I would pay the remainder when the trees and stumps were removed. They kept calling asking for the remainder without completing the job. Finally the trees and stumps were removed. They sent me a final invoice which was $200 cheaper than the original. I emailed back to clarify — no response. Figured it was a discount for the terrible service to date and sent the remaining payment. Fast forward to a few weeks ago when they called asking for the $200. It has been over 6 months. What a nightmare would never use them again this is the worst customer experience I have had in a long time.

I called Kingkiner to trim back some trees on my property after having a frustrating experience (2-month wait) with another tree company last year. A representative came to the house quite soon after my call. He fully understood my needs and quoted what I felt was a very fair price. The communication from the office regarding scheduling was excellent. There was a delay due to some very bad weather in or area. But the office kept me fully informed and rescheduled the work in a timely manner. The crew arrived early in the day. We do not have a large property, so the 6-man crew was able to complete the work quickly and efficiently. Friendly and professional. We were impressed with how they handled the branches very close to our house and utility wires. They also did a great job cleaning up. My wife and I were pleased with every aspect of our dealings with this company and would certainly use them again.

To be honest, the tree removal went very well. The crew was efficient and did a surprisingly good job of cleaning up everything. When the tree removal was completed I asked about the stump grinding, which was a part of the original contract and quote. I was informed that another crew would be calling to schedule this. I informed Kingkiner that I would not pay the balance of the payment due (~80%) until the job was complete. I made numerous calls and emails to Kingkiner over the course of 2 months to get the stump grinding completed. I finally started to get other services involved just to get the project completed. They finally informed me we were on the schedule for the next day. Anyway, the single man 'crew' showed up and ground the stump down. He also did an immaculate job of cleaning up after the job. However, I asked him about grinding some of the substantial roots stemming from the core root base. He said they don't do this as it tends to damage lawns when 'chasing roots' by pulling them out of the soil. So, long story shorter, I dug out most of the roots in a radius of about 10 feet around the stump. It took me about a month and was backbreaking labor that I did not expect to do. If I new what was involved, I would have made sure the roots were ground up (somewhat) or hired someone to dig them out. I am disappointed that I spent so much, waited so long and still had to invest a ton of my time and labor to complete the job. A picture showing some (~1/3) of the roots I excavated is attached.

Do not fall for Elmer's trade mark line "you'll never know we were here." I had a bunch of trees taken down and few trimmed back and they left my yard a mess: There were many large (several feed wide) holes left in my back yard Large branches and pieces of stumps were left all over (took me two hours to pick up) Several sections of a tree that was cut down was just left on my walk way They took the gates to my fence off and left them off A 4ft high by 3ft wide pile of stump grindings was left in my front yard. I emailed twice and called three times over the course of 2 or 3 weeks just trying to get them to come back to address these things. Every time I called the person who answer claimed they didn't know anything about the situation and it turned into a 15 min call. One of the times I was told someone would come out to address everything but never did. After another call, someone finally came out to resolve everything EXCEPT the huge pile of stump grindings. Their claim was that the contract I signed says they will be left. That is true, but it's also true that Elmer told my wife and I on two separate occasions (before and after he provide the quote/contract) that "everything would be cleaned up" and "nothing would be left behind" and that "[I] would never know he was here". That couldn't be further from the truth. My F rating is a reflection on: not being able to trust the owner's word frustration with the mess they left the effort to get them to come back out having to find and hire someone to clean up the stump grindings they left.

It went very well, the work was done in a timely manor

Overall pretty good. They missed a few dead branches higher up on the trees. They forgot to cut the back side of a holly tree....I pointed it out to them as they started to clean up. I ran to the store and came back 10 min later and they were leaving with out correcting what I asked. That being said....They were very accommodating with my time constraints and worked with me. Very polite and respectful.

They not only took down the trees and chipped up the smaller pieces, but they cut up the large limbs and the trunks into short lengths so that our son could use them in his wood-burning stove to heat his house. They were very careful, laying large mats to protect our lawn from the heavy bucket truck and the chipper, and they cleaned up the chips and blew off the lawn so you would not know that they had been there. We would happily use Kingkiner if we need tree service in the future.

The service was beyond what I expected. Very professional work. It was done in a timely matter and cleaned up so well that as a friend put it "It looked like no one was here!" It's almost as if the tree magically disappeared in a day. It was more then pleased with the work done by the crew, the communication with Elmer and the price was better then expected. I would recommend to anyone who needs tree service and would use them again if needed! Thanks Elmer and crew!

Most people write reviews only after they have had a bad experience with an establishment. I on the other hand also like to give establishments/companies reviews for services well performed. I have used Kingkiner Tree Service not once or twice but several times and each time they performed over an above any tree service company not only in the quality work they do but also with their price quotes. I know that since we have been using them our neighbors are now turning to them for their needs. I just had a problem the day after Christmas and placed a call for service. I received a call back within minutes and before I knew it they scheduled to take care of my problem and I can say that the job was successfully completed. Elmer was my contact person and I can't say enough about him except that they will always get my business and I would not hesitate to recommend them to anyone. Elmer thanks for all your help. You are the greatest and Kingkinger Tree Service is BEST.

Very well. Estimator and Crew were professional and prompt. It was an emergency case because a split branch was hanging onto the trunk, and over the neighbor's garage. The crew came two days after the estimation and did a thorough and clean job.

We called Kingkiner Tree Service and scheduled an appointment for an estimate for a few days afterward. Elmer Kingkiner came on time, looked at our trees, and, before leaving, printed out (using a printer in his truck) an estimate that was significantly less than the estimates we had received from 6 other contractors. After we agreed to have the work done, Kingkiner scheduled it a couple weeks later and notified us a few days in advance. The work crew came on the appointed day and finished the work in a few hours. We are very impressed with Kingkiner Tree Service and recommend them highly.

The gentleman who reviewed my needs was not on site to supervise the work, which was not done as we discussed. I complained, and was told they would be in the neighborhood and complete the job. One and a half months later, no call, job incomplete. I don't understand the positive ratings. If you are not a big job, they don't care.

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They were very good. They came on time, they did really nice work and they did a good clean up after it was taken down. The leaves were falling off and a lot of people just leave them but they didn't; they picked up everything. We did shop around for price and that was the best price we had.

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Job was completed in 2 hours. Came back a few weeks later, (due to the weather) to grind the stumps down. Crew was professional, on time and cleaned up before leaving.

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