At first, everything went great, but about a month later it broke down again. I called them and they came back out and told me I need to purchase a new washing machine. Why weren't they upfront with me on the first visit and tell me to purchase a new washing machine at that time? It was a bit expensive to put two belts on only to have to purchase a new machine a month later. He said the belts were broken and that was the only issue with the machine. He told me I didn't need to purchase a new machine and mine was worth fixing. Now he is telling me there is an issue with the transmission or bearings, and the machine isn't worth fixing now.
Description of Work: They put two new belts on my washing machine.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$291
alexandra I.
04/2013
5.0
appliance repair
+ -1 more
They did a good job. They were very professional. They gave me a time slot and then gave me a call shortly before they arrived. It was all professionally done. The price was reasonable.
Description of Work: I used Ace Appliance Service Of Delaware to repair my stove. They ordered the pieces to repair the pilot light as well as the oven.
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Service Categories
Appliance Repair
FAQ
Ace Appliance Service Of Delaware is currently rated 3.5 overall out of 5.
No, Ace Appliance Service Of Delaware does not offer free project estimates.
No, Ace Appliance Service Of Delaware does not offer eco-friendly accreditations.
No, Ace Appliance Service Of Delaware does not offer a senior discount.
No, Ace Appliance Service Of Delaware does not offer emergency services.
No, Ace Appliance Service Of Delaware does not offer warranties.