Kittanning Automotive Service

unknown

We had been going to our dealer many times and decided to try someone local for a change. We called to make an appt. and had to wait one week for the appt. date. We took the truck to the their garage the very first thing in the morning. We were told that we would be called with an estimate mid morning. We did not hear back by 10 AM so we called around 11 AM. The mechanic informed us that it was the ball joints in the front and that the cost could be around $380. We agreed to have the work done. We were informed we would be called when the work was done. We waited to hear back from the mechanic the day we brought the truck in. We did not hear back. We waited until the next day. Still did not hear back in the morning so we called at noon and were told that the work would possibly be done before the end of the day. We waited till almost 5 PM and then called the mechanic as we had not heard back. We were told that the truck was done. We paid $380.00 and drove home. Comments: Kittanning Automotive Service appears to be very busy and overbooked. The cost was higher than we had anticipated but our dealer may have charged the same amount. We cannot be sure. The advantage with the dealer is that we drive there and they service our car immediately. In addition our dealer is in a nice fancy garage and Kittanning Automotive Service is in a back alley in a very old run down garage. Overall, the work was done well and our problem is solved.

My Jeep was leaking transmission fluid. Eventually, I had to have it towed to the garage. Repairs made and very affordable.

Everything went fine. It took a couple of days to get in to see them, but they are very busy. Probably because they are the best in town. They put a stick in my window eveytime they change oil so I know when to come back and the blinker is still working fine.