Steelway Cellar Doors
About us
Steelway Cellar Doors does not cut corners on anything we do. We manufacture everything we install and we do it all with our own employees and never use subcontractors. This means you can be assured that we do the job right and if you want something unique that we have the ability to do the job. We only do basement entrances - we don't finish basements, do waterproofing or decks or additions. Excavating next to your home and opening up your foundation wall is a big deal that's why we insist on gettting permits so you can be assured that the job is done right. We have specialized equipment to do the job with the minimal amount of interuption to your home - engineered headers, special saws to reduce dust and yard mats to protect your yard. All part of the benefit of using a company that specializes in one thing.
Business highlights
Services we offer
Manufacturing & installation of basement egress systems, basement stairs & cellar doors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 2% |
"There are two side to every story. I am sure by our review history ,our record shows we are pretty darn good. I am sure this is how Mr. [Member Name Removed] recalls this situation. He is our customer and we always respect the customer. However this is not exactly how this situation evolved , and clearly a misunderstanding. Light damage from shipping can be a BY-product of shipping these full size cellar doors completely intact. This is why we will not finish coat a door in house. The alternative is to attempt to make a door in pieces in a box with screws work. We satisfy many ,many clients."
"Thank You so much. We really appreciate great reviews!"
"[Member Name Removed], Thank You so much for your kind words, and for becoming a Steelway Client. Most folks don't realize how hard it can be to make things every day and everyone is different. Obviously you get it, and I am so happy we get it right, and that your installation was that successful. Thank You again from all of us. It means a lot to everyone here. Have a great 2017! The Folks at Steelway Cellar Doors"
"Thank You [Member Name Removed]!!"
"[Member Name Removed], Your situation with a walkout and a different type of joint then normally used, has made this challenging, but we will achieve the desired result."
"Mrs. [Member Name Removed], We will be sure to let Andrew know! Thank You for taking the time, and for giving us such a fine review. Larry Conroy"
The installer, Andrew, was energetic, personable, meticulous, skilled and knowledgeable. Our house is very old with many inherent challenges which make an otherwise simple job, difficult. Andrew made it work! Access to the basement is secuure and water tight thanks to him.
We highly recommend Steelway!
Having an older home means there is always problems when you fix or replace anything, but not this time.
!am very happy!
"Thank You [Member name removed]! This is what we strive for here at Steelway .Thank You for the opportunity to serve you. Larry Conroy"
"[Member Name Removed], You can see by our award winning status and A rating , why we were quite surprised to see your review. We have never had a review for a quote only? Normally when someone chooses one vendor instead of another , especially with an emphasis on price, they move on. Unfortunately there can always be someone less expensive, I don't know that we should receive a C or D grade because you happened to find someone to do it less. There are many factors that can affect pricing at any given time. Perhaps your Contractor had good timing and availability and needed work at the time , or any myriad of things. Our Consultant received your inquiry on Monday March 9th. He called to see your availability and you were not able to meet him at that time. In order to give expedient service and the fact that he lives close to you , and your window is above grade, he drove by that same day in order to give you information as quickly as possible. He tendered a quote over the phone. That estimate was based on 20+ years experience and over 1000 or more jobs quoted or completed. He called once after to follow up with no response. He then called another time and you informed him you had selected someone else who was less. Our Rep would have been glad to come and meet with you , but did not have the opportunity to do so. And it must be clear that this does not involve an excavation for egress window or a custom cellar door, it is an above the ground window. It seems that our effort to provide information expediently has been misconstrued as a lack of concern? This is not the case. In the end it appears you have received what you needed and got it for less. I certainly don't feel it necessary to taint our tremendous track record as an afterthought to your successful completion and happy conclusion to your project? I have no means in which to make you happy or satisfied as you have reached that goal. All I can say is, we certainly, as our records shows, value all our Clients or potential ones. I am sorry we were unable to fulfill your expectations. We wish you the best with all your endeavors moving forward. Larry Conroy"
"Thank you for taking the time to acknowledge our Company! We truly appreciate your kind words> Larry Conroy"
"Thank You we look forward to serving you! Larry"
"[Members Name], Thank you for taking the time for review and especially a grade of A. This is always the best compliment we can get! Thanks again, Larry"
"[Member name removed] We are pleased that you gave us an A. It means a lot to us! Thank You, for the opportunity to be of service. Larry Conroy"
"We appreciate your kind words!! Thank you for the opportunity to be of service. Larry"
"Thank You [member name removed]!! Your kind words are what we strive for and we truly appreciate it!!!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
290 E Church Rd, King Of Prussia, PA 19406
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