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Steelway Cellar Doors
Doors (Interior) - Install or Replace, Brick or Stone Tuck pointing, Brick or Stone Siding: Install or Completely Replace,
About us
Steelway Cellar Doors does not cut corners on anything we do. We manufacture everything we install and we do it all with our own employees and never use subcontractors. This means you can be assured that we do the job right and if you want something unique that we have the ability to do the job. We only do basement entrances - we don't finish basements, do waterproofing or decks or additions. Excavating next to your home and opening up your foundation wall is a big deal that's why we insist on gettting permits so you can be assured that the job is done right. We have specialized equipment to do the job with the minimal amount of interuption to your home - engineered headers, special saws to reduce dust and yard mats to protect your yard. All part of the benefit of using a company that specializes in one thing.
Business highlights
62 years of experience
Services we offer
Manufacturing & installation of basement egress systems, basement stairs & cellar doors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.855 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 55 reviews
Alyssa K.
Jul 2024
After a terrible experience with Egress Systems Inc. not showing up on contracted date I contacted Steelway to see if they could get my egress installed before my basement reno started in a week. Tate came out to see the space early the next morning to accommodate me since I was leaving for vacation that morning. He even gave me his cell phone #. They gave me a fair price and were able to squeeze the job in before construction started. Everything was smooth and easy. They were prompt, provided excellent customer service, and we are very pleased with the job. I highly recommend Steelway for egress window install.
Shannon K.
Aug 2018
Steelway was recommended by a family friend and I was not disappointed! Every step of the process exceeded my expectations and everything took less than a month, start to finish - Tate coming out to look at the site, discuss options and providing a very fast quote (same day!); Norman and Franco coming very soon after to look at what was needed from a masonry standpoint (which Franco and team did a great job completing quickly); Andrew did a beautiful job installing the new doors in just one day - Steelway is a well-oiled machine! I would HIGHLY recommend Steelway and thank the whole team for all of the hard work and care they showed not only to the job itself, but also myself and my neighbor.
Robert K.
Oct 2017
It took them much longer than quoted to receive the door. When it got here the door was crated very badly and had scratches all over it. It also had a few bent mounting flanges. Most importantly, there were 2 panels that were made incorrectly. When I contacted Norm to get the correct panels, I expected that they would get working on the replacement panels right away. I was mistaken. Norm told me that they would get to it when it was convenient for them, in a week or two. I will still have to wait an additional week for shipping. The option of getting the panels corrected by a local fab shop were rejected by Norm at steelway, as it would have cost them about $100. The local fab shop could get the job done by the next day. I am NOT happy at all. I wish I could go back in time and spend my hard earned money with a reputable company.
Response from Steelway Cellar Doors
"There are two side to every story. I am sure by our review history ,our record shows we are pretty darn good. I am sure this is how Mr. [Member Name Removed] recalls this situation. He is our customer and we always respect the customer. However this is not exactly how this situation evolved , and clearly a misunderstanding. Light damage from shipping can be a BY-product of shipping these full size cellar doors completely intact. This is why we will not finish coat a door in house. The alternative is to attempt to make a door in pieces in a box with screws work. We satisfy many ,many clients."
Zachary D.
Sep 2017
Install when very well, sales service was turnkey and scheduling was efficient. Highly recommend. The product is pricier than some options, but the concrete product is superior to plastic or galvanized steel options and designed to last indefinately.
Response from Steelway Cellar Doors
"Thank You so much. We really appreciate great reviews!"
Roland D.
Jan 2017
SUPER. After submitting my original request for a quote with all pertinent measurements, I received a quote within 2 days of my submission. After checking the measurements on the quote, I discovered some errors in my measurements and contacted the company. They returned my call in 1 day. After I gave them the changes, they emailed me a new copy of the quote, the price was the same but reflected my changes. I approved the quote and submitted payment method. 3 weeks later the door was delivered to my house. Door was manufactured of 12 gauge steel and coated with oxide primer coating as promised by the company. The measurements I supplied to Steelway were adhered to exactly, it was a perfect fit. Completely professionally manufactured in a very reasonable period of time. The cellar door was shipped from PA to GA via truck and arrived without any damage. I could not have been more pleased with the end product. The fit was good that it took less than 1 hour to install it. I would highly recommend Steelway Cellar Doors. The price was only slightly higher than any of the available standard doors which would not fit. I would give them 10 Stars if that was available.
Roland D.
Jan 2017
SUPER. After submitting my original request for a quote with all pertinent measurements, I received a quote within 2 days of my submission. After checking the measurements on the quote, I discovered some errors in my measurements and contacted the company. They returned my call in 1 day. After I gave them the changes, they emailed me a new copy of the quote, the price was the same but reflected my changes. I approved the quote and submitted payment method. 3 weeks later the door was delivered to my house. Door was manufactured of 12 gauge steel and coated with oxide primer coating as promised by the company. The measurements I supplied to Steelway were adhered to exactly, it was a perfect fit. Completely professionally manufactured in a very reasonable period of time. The cellar door was shipped from PA to GA via truck and arrived without any damage. I could not have been more pleased with the end product. The fit was good that it took less than 1 hour to install it. I would highly recommend Steelway Cellar Doors. The price was only slightly higher than any of the available standard doors which would not fit. I would give them 10 Stars if that was available.
Response from Steelway Cellar Doors
"[Member Name Removed], Thank You so much for your kind words, and for becoming a Steelway Client. Most folks don't realize how hard it can be to make things every day and everyone is different. Obviously you get it, and I am so happy we get it right, and that your installation was that successful. Thank You again from all of us. It means a lot to everyone here. Have a great 2017! The Folks at Steelway Cellar Doors"
Bill R.
Jan 2017
Well and no problems to date
Response from Steelway Cellar Doors
"Thank You [Member Name Removed]!!"
Jonathan B.
Oct 2016
Crews arrived and finished on time. Product looks great. But a year out from the project, we still get leaking around door into our basement. We are unable to finish our basement due to flooding when it rains more than a few hours. Multiple attempts have been made to reseal door, but still unsuccessful in waterproofing walkout.
Response from Steelway Cellar Doors
"[Member Name Removed], Your situation with a walkout and a different type of joint then normally used, has made this challenging, but we will achieve the desired result."
Regina S.
Jun 2016
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Una A.
May 2016
unknown
Bryan N.
May 2016
unknown
Judith A.
Apr 2016
unknown
MONA D.
Jan 2016
It went great! Apologize for the delay in writing this review. Andrew was very thorough and listened to me and answered any questions I had about the process of the installation. I would definitely recommend Andrew and Steelway to anyone needing this type of work done.
Response from Steelway Cellar Doors
"Mrs. [Member Name Removed], We will be sure to let Andrew know! Thank You for taking the time, and for giving us such a fine review. Larry Conroy"
Joseph L.
Dec 2015
Very happy with the entire process. It has been several months so I forget the names, but everyone was responsive and work was scheduled in a timely manner and the work was done about as well as you can do it. Despite being a difficult cellar installation due to an old foundation that required extra work, I thought the price was more than justified and the quality was great!
Mary K.
Nov 2015
Salesperson (Tate) was very knowledgeable and guided us through the various options. The door is high quality and was installed about 5 weeks later.
The installer, Andrew, was energetic, personable, meticulous, skilled and knowledgeable. Our house is very old with many inherent challenges which make an otherwise simple job, difficult. Andrew made it work! Access to the basement is secuure and water tight thanks to him.
We highly recommend Steelway!
The installer, Andrew, was energetic, personable, meticulous, skilled and knowledgeable. Our house is very old with many inherent challenges which make an otherwise simple job, difficult. Andrew made it work! Access to the basement is secuure and water tight thanks to him.
We highly recommend Steelway!
Leslie K.
Aug 2015
unknown
Margaret W.
Jul 2015
They responded quickly, came out and gave me an estimate. They returned and installed the cellar door. Andrew did a great job on a very hot day.
Having an older home means there is always problems when you fix or replace anything, but not this time.
!am very happy!
Having an older home means there is always problems when you fix or replace anything, but not this time.
!am very happy!
Donna J.
Jun 2015
Tate came out, measured for the new door; recommended a galvanized door to help prevent rusting; set up an appointment for the installation; when the door was ready, he called us, set up an appointment, and the installer arrived on time, did a great job of installing the door, and cleaned up after the job. I highly recommend them!
Response from Steelway Cellar Doors
"Thank You [Member name removed]! This is what we strive for here at Steelway .Thank You for the opportunity to serve you. Larry Conroy"
Bill R.
Feb 2015
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Response from Steelway Cellar Doors
"Thank you for taking the time to acknowledge our Company! We truly appreciate your kind words> Larry Conroy"
Marcia S.
Dec 2014
They came out to give me the estimate and once we agreed on the go ahead they gave me a timeline. And they know what they are doing! When he said it would take approximately 3 weeks to get it manufactured and ready for installation they were exact. When they scheduled the time to install they were very flexible. Cleaned up after and I couldn't be happier with it.
Response from Steelway Cellar Doors
"[Members Name], Thank you for taking the time for review and especially a grade of A. This is always the best compliment we can get! Thanks again, Larry"
Tom C.
Dec 2014
unknown
Response from Steelway Cellar Doors
"[Member name removed] We are pleased that you gave us an A. It means a lot to us! Thank You, for the opportunity to be of service. Larry Conroy"
Meril B.
Oct 2014
They were great. I would recommend them because of professionalism. They were on time and they pretty much did what they promised.
Response from Steelway Cellar Doors
"We appreciate your kind words!! Thank you for the opportunity to be of service. Larry"
Bobbie S.
Oct 2014
It was great. It was awesome. They did really good work. For what I got, I think I paid a fair price. It's a pretty major thing to do. I don't think you can find it much cheaper. I didn't shop around too much. But I don't think you get too much better than that.
Response from Steelway Cellar Doors
"Thank You [member name removed]!! Your kind words are what we strive for and we truly appreciate it!!!"
Bill R.
Oct 2014
unknown
Response from Steelway Cellar Doors
"Thank You so much for taking the time to give us this great review! We sincerely appreciate it! I understand the pricing can be an important factor to folks. Please know we try to hold the line as much as we can while custom manufacturing a "Made in America'' product. Thank You again for the opportunity to be of service!! Larry M. Conroy"
ERIC D.
Oct 2014
.The sales person came to take the measurements and make all of the arrangements. He requested the permit from the township using plans they provide. You pay for the permit. I spoke with the scheduler and we picked a day that worked for me. The crew of two arrived at 8:00 AM. They moved equipment into place - expect some lawn damage. The digger created the hole quickly. They place rails on the wall and the saw cuts right through the concrete with ease. Once cut they knocked out the pc which they took away. Then they dropped the stairs in place, putting in sealant and screws to hold it in place. They caulked around the area on all sides included the new door. Then they put stone in the hole and finished off with dirt. They scooped the extra dirt into their truck and took away the mats that protect your lawn. They were done around 2 PM. You have to schedule the inspection after the work is done.
Response from Steelway Cellar Doors
"[member name removed], we really appreciate your review!!! This is what we strive for. Thank You for being a great Client! Larry"
Licensing
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FAQ
Steelway Cellar Doors is currently rated 4.8 overall out of 5.
Steelway Cellar Doors accepts the following forms of payment: CreditCard
Yes, Steelway Cellar Doors offers free project estimates.
No, Steelway Cellar Doors does not offer eco-friendly accreditations.
No, Steelway Cellar Doors does not offer a senior discount.
No, Steelway Cellar Doors does not offer emergency services.
No, Steelway Cellar Doors does not offer warranties.