Steelway Cellar Doors

Steelway was recommended by a family friend and I was not disappointed! Every step of the process exceeded my expectations and everything took less than a month, start to finish - Tate coming out to look at the site, discuss options and providing a very fast quote (same day!); Norman and Franco coming very soon after to look at what was needed from a masonry standpoint (which Franco and team did a great job completing quickly); Andrew did a beautiful job installing the new doors in just one day - Steelway is a well-oiled machine! I would HIGHLY recommend Steelway and thank the whole team for all of the hard work and care they showed not only to the job itself, but also myself and my neighbor.

It took them much longer than quoted to receive the door. When it got here the door was crated very badly and had scratches all over it. It also had a few bent mounting flanges. Most importantly, there were 2 panels that were made incorrectly. When I contacted Norm to get the correct panels, I expected that they would get working on the replacement panels right away. I was mistaken. Norm told me that they would get to it when it was convenient for them, in a week or two. I will still have to wait an additional week for shipping. The option of getting the panels corrected by a local fab shop were rejected by Norm at steelway, as it would have cost them about $100. The local fab shop could get the job done by the next day. I am NOT happy at all. I wish I could go back in time and spend my hard earned money with a reputable company.

Install when very well, sales service was turnkey and scheduling was efficient. Highly recommend. The product is pricier than some options, but the concrete product is superior to plastic or galvanized steel options and designed to last indefinately.

SUPER. After submitting my original request for a quote with all pertinent measurements, I received a quote within 2 days of my submission. After checking the measurements on the quote, I discovered some errors in my measurements and contacted the company. They returned my call in 1 day. After I gave them the changes, they emailed me a new copy of the quote, the price was the same but reflected my changes. I approved the quote and submitted payment method. 3 weeks later the door was delivered to my house. Door was manufactured of 12 gauge steel and coated with oxide primer coating as promised by the company. The measurements I supplied to Steelway were adhered to exactly, it was a perfect fit. Completely professionally manufactured in a very reasonable period of time. The cellar door was shipped from PA to GA via truck and arrived without any damage. I could not have been more pleased with the end product. The fit was good that it took less than 1 hour to install it. I would highly recommend Steelway Cellar Doors. The price was only slightly higher than any of the available standard doors which would not fit. I would give them 10 Stars if that was available.

SUPER. After submitting my original request for a quote with all pertinent measurements, I received a quote within 2 days of my submission. After checking the measurements on the quote, I discovered some errors in my measurements and contacted the company. They returned my call in 1 day. After I gave them the changes, they emailed me a new copy of the quote, the price was the same but reflected my changes. I approved the quote and submitted payment method. 3 weeks later the door was delivered to my house. Door was manufactured of 12 gauge steel and coated with oxide primer coating as promised by the company. The measurements I supplied to Steelway were adhered to exactly, it was a perfect fit. Completely professionally manufactured in a very reasonable period of time. The cellar door was shipped from PA to GA via truck and arrived without any damage. I could not have been more pleased with the end product. The fit was good that it took less than 1 hour to install it. I would highly recommend Steelway Cellar Doors. The price was only slightly higher than any of the available standard doors which would not fit. I would give them 10 Stars if that was available.

Crews arrived and finished on time. Product looks great. But a year out from the project, we still get leaking around door into our basement. We are unable to finish our basement due to flooding when it rains more than a few hours. Multiple attempts have been made to reseal door, but still unsuccessful in waterproofing walkout.

It went great! Apologize for the delay in writing this review. Andrew was very thorough and listened to me and answered any questions I had about the process of the installation. I would definitely recommend Andrew and Steelway to anyone needing this type of work done.

Very happy with the entire process. It has been several months so I forget the names, but everyone was responsive and work was scheduled in a timely manner and the work was done about as well as you can do it. Despite being a difficult cellar installation due to an old foundation that required extra work, I thought the price was more than justified and the quality was great!

Salesperson (Tate) was very knowledgeable and guided us through the various options. The door is high quality and was installed about 5 weeks later. The installer, Andrew, was energetic, personable, meticulous, skilled and knowledgeable. Our house is very old with many inherent challenges which make an otherwise simple job, difficult. Andrew made it work! Access to the basement is secuure and water tight thanks to him. We highly recommend Steelway!

They responded quickly, came out and gave me an estimate. They returned and installed the cellar door. Andrew did a great job on a very hot day. Having an older home means there is always problems when you fix or replace anything, but not this time. !am very happy!