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RESTORATION HARDWARE

Furniture - Custom Made, Hardware & Home Improvement Stores, Upholstering


Services we offer

FURNITURE, LIGHTING, BATHWARE, BATH LINENS, BED LINENS, HARDWARE, WINDOWS, FLOORS, HOME DECOR, OUTDOOR, SALE.

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.6
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Samuel S.
07/2021
1.0
custom furniture
  + -1 more
RH totally mishandled my project that I was going to spend over 100k dollars with them in one purchase for a new home. They told us they would put our furniture in a plan to make sure it all works. We then spent over six hours across two days selecting furniture and going over our plans. When we asked when we would have the plans so we could get input from other people they said they won't give them to us until after we purchase. When we spoke to the manager they told us that we weren't even speaking to a designer, but an assistant and that is their policy. I don't think it is my fault their employees aren't trained to mislead their customers, but apparently RH does this it is the customers fault to know their procedures. So now I'll be taking my six figure budget to another store, because an employee misled us regarding the process and didn't explain they won't share their designs with anyone. What a waste of time - I recommend not going with RH because not only did they mislead me but are trying to control the process so you can't even take outside designer input.
Description of Work: Purchase Furniture for new home

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$125,000

Kevin N.
08/2015
5.0
home improvement stores
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Acquenette S.
03/2014
5.0
custom furniture
  + -1 more
Restoration Hardware no longer have a local store but I purchase from them online now. I love their designs.
Description of Work: I purchased from them online last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Lillian G.
06/2008
5.0
upholstery
  + -1 more
I am closer to the Restoration Hardware in Philadelphia, but I highly recommend the King of Prussia store. They are very good at ordering, answering questions, and professionalism. The employees at this store really seem to know what they are doing.
Description of Work: I had bought two chairs and had custom upholstery done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    432 MALL BLVD B12, King Of Prussia, PA 19406

    WWW.RESTORATIONHARDWARE.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Custom Made,
    Hardware & Home Improvement Stores,
    Upholstering

    FAQ

    RESTORATION HARDWARE is currently rated 4.8 overall out of 5.
    No, RESTORATION HARDWARE does not offer free project estimates.
    No, RESTORATION HARDWARE does not offer eco-friendly accreditations.
    No, RESTORATION HARDWARE does not offer a senior discount.
    No, RESTORATION HARDWARE does not offer emergency services.
    No, RESTORATION HARDWARE does not offer warranties.
    RESTORATION HARDWARE offers the following services: FURNITURE, LIGHTING, BATHWARE, BATH LINENS, BED LINENS, HARDWARE, WINDOWS, FLOORS, HOME DECOR, OUTDOOR, SALE.

    Contact information

    432 MALL BLVD B12, King Of Prussia, PA 19406

    WWW.RESTORATIONHARDWARE.COM