America's Best

They did a good job.

The eye "doctor" was about the most unprofessional person working at Americas Best that I met. When I asked about my result she said there fine. She told me I had dry eyes - I asked about treatment options and told her what drops I used she said that I should just use them. She had no other suggestions. When she performed the exam she I told her the settings that she pick look more blurry to read the chart then when I had NO glasses on and she told me that's as good as it could get. And she try on more setting. Which was somewhat better. So I ordered my glasses and the girl helped pick out two cute pairs. To bad she enter the script wrong into the computer. So when my glasses final came in everything was messed up. And the same contacts I tried did not work well. So I complained to the manager who apologized and said that he'd be more than happy to set me up with another appointment with a different doctor. Completely different experience and without saying the other doctor was wrong she did say that the prescription was incorrect. She got me set with a new script and they reorder the glasses and she had me trying another contact that would have to be special ordered. The girl was going to have to call and get a price on the contacts. They called me and I told them to order the contacts and paid for them over the phone. About week later I get a call that everything is in. When I show up my sunglasses were correct however what was supposed to be my regular pair had tinted sunglass lenses too. Oh yeah and you wanted us to order the contacts- that's why I paid for them. Oh looks like no one bothered to summit the order but they had no problems taking the payment. This time the girl at the desks tells me that the manager that was try to help me no longer works for them and would I like to speak to the current manager on duty- yes please. So after no apologies or compensation of any kind he assures me that he will personally handle everything and my order will be correct. They called about a week later my contacts and glass were in they were correct and now I will NEVER be going back??If this is way they consider service they should change their name to Americas Worst. In all it was almost a month and a half to get everything straightened out. The price may seem like a great deal but the hassle isn't worth my time or headache.

They arrived at 6 in the morning, about 2 hours. The quality was so-so.

One of the things I like best about American's Best is that I can usually get an appointment within a day or two or even on the same day. This means that when I forget to order new contact lenses before I run out, I can get a new supply easily. The staff is professional and friendly, and took a lot of time explaining all of the options with how my insurance coverage works for new contact lenses so I could get the best price. The doctor was professional and courteous, and had obviously reviewed my file to know my medical history even though I hadn't seen her specifically before. When I came in to pick up the lenses I had ordered, they knew me right away and brought my order right out.

This is a excellent place to go for fairly stylish eyeglass frames at a reasonable price and they do good work. Delivery time can be a bit slow. I had some trouble with fitting but they persevered and were very pleasant about the situation. I was little concerned about going to this company because I had previously gone to higher end eyeglass places, but, I found it was worth while going to America's Best.