Bill Zielinski's Kitchen & Bath
About us
My Company's primary focus is kitchen design and cabinet sales. I work with homeowners, designers, and builders alike.
Business highlights
Services we offer
Kitchen design and cabinet sales. Cabinet installation.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 13% | ||
| 19% | ||
| 0% | ||
| 6% |
"WHY ON EARTH would you give me a C?!? First thing, I have not lived or done business in your area in well over a year. I have been in PA since Dec 2014. This review is coming 14 MONTHS after I measured your kitchen. Second: Do you not remember the way this went? Do you not remember rescheduling the appointment and being so picky about when I could come that I had to jump through hoops to get an appointment? Do you not remember me spending an hour and a half in your kitchen, very politely answering every question you had? Most of them not related to anything I was there to do. This was free consultation, freely given to you in the spirit of good will. Do you not remember me, in a very timely fashion, sending you a design with a number of renderings of exactly what you asked for? Do you not remember not calling me back? Not giving me any idea if the 7 hours of my time and $50.00 worth of gas were going to amount to a project, or a sale? Do you not remember that the ONLY WAY I know that you decided not to proceed on you kitchen remodel is this thoughtless (or malicious) C that you gave me.....out of nowhere!?!?! I gave you exactly what you requested of me and more than what you paid Angie's List for (I don't receive any of the money you paid, and on top of that it cost me hundreds of dollars to run the ad on AL). I gave you more time and more FREE consultation than anyone else would have. THIRD: YOU decided not to do your project, It's written right there in your review. Why trash me and my company because you decided not to remodel. To anyone reading this: Please feel free to contact me and I will send you a copy of all correspondence between myself and this customer. I will also send you the entire design done for her project. This type of B.S is why I, and most other well established builders, don't use A.L. Even more B.S, this customer is allowed to respond again but I, as the one paying all that money to A.L ($225/month - one year contract) am only permitted to respond one time."
"For anyone, reading this, that does not understand, I will make this as clear as I can. I make money selling cabinets, and designing. When there is no money (for me) to be made, as is the fact in this case, I CANNOT spend all my time working for FREE. This is a project that I am NOT INTERESTED in doing. I designed the kitchen, dining room and laundry area. Again, anyone interested in having outstanding work done, and a good price on cabinets may feel free to contact me."
"I am responding to this review because it is very unfair. I did 3 sets of designs and provided her with 2 sets of design. The first is very close to what was requested. It was adjusted to make it function and flow. She wanted countertop that extended into a doorway! The second was just another option. This customer paid 49.00 for a design and then fully expected me to put thousands of dollars worth of time into fine tuning it. The purpose of this big deal was to generate work for ME. I am not a soup kitchen, I do not work for free!!!! She even went so far as to send me a nasty email belittling my skills and talents. THIS is exactly the type of customer I try to avoid. If they do not want to pay for the design, I am sure I would have had to sue them to get paid for the job. You can take your "C" and shove it. I work my a** off for customers and clients. After 15 years in this business I can smell this kind of customer a mile away. I informed her that if she wanted to continue with the design process she would need to pay a design deposit. THIS IS HOW I MAKE MY LIVING!!!!! The "C" grade given is wholly personal on her part. I showed up, measured the space, and gave her 8 RENDERINGS (she paid for 1). I fulfilled the terms of the big deal to the letter. She is grading me on here ability to walk on me and rip me off. When I declined to work for her for free, she gives me this review! To be honest, I KNEW she was going to do this. I will never run a $49.00 big deal again. The value of work for this client was over $1000.00! Kitchen work and "coupon" clippers don't mix. Please look further down the list and you will see "real" reviews from customers that did not try to rip me off!"
Design: First he came in and actually measured out and brainstormed design ideas for the new layout. Many people seem to want you to bring measurements into their shop so they can build a design without coming on site. You should demand they come to your home first. Doing this, Bill was the only person who recognized the opportunity to expand the kitchen into what had been a separate eat-in area and make the whole room flow together. Great design, I'm so glad we chose him for this.
Profesional, Knowledgeable and Responsive: Next, I have to say that Bill's professionalism and kindness really stood out. He always took my calls day or night, and would chat with me as long as needed to make sure I was 100% comfortable with where the project stood and any decisions he was making. He'd walk me through in detail exactly how he planned to do the work and explain what short cuts other people sometimes take and why he wouldn't do it. He was clearly very knowledgeable. Plus, he saved me several hundred dollars - I would have probably had him apply floor leveler, but he convinced me it wasn't necessary. I really appreciated the honesty instead trying to upsell me. There were other smaller examples of this as well. Bill was also very good about cleaning up the workspace at the end of the day - we didn't move into the house until near the end of the project, but even then, we have a toddler, and (without asking) he took appropriate steps to make sure the room was safe and clean when he left. I trust that if we'd been there the whole time, Bill would have worked with us to minimize the inconveniences - he actually teaches seminars on that topic.
Attention to detail: You can tell Bill is someone who absolutely has to do things the rights way, for him, not just for the customer. There were times during the project when something didn't come out quite the way he wanted. When even I was willing to take a shortcut to make it work he consistently said absolutely not and went back and redid the work (without upcharging me a dime). His attention to detail also came out in the tiniest ways - like how he selected the prettiest peice of trim to go over oven centered on that wall. He's always thinking about how to give you the best outcome.
Bill's Peanutbutter Pie: Work it into the contract -its good.
Work done: The work we had bill perform was a total kitchen remodel - Everything was torn out including drywall in places and everything (the stove, sink, fridge, window, I mean everything was rearranged. Iinstalled solid plywood cabinets, built in seating with storage and a kitchen desk. Installed uplighting and downlighting, a vinyl floor, painted the room, installed the trim - everything you can think of except for the countertops. Total cost of approx 21k was split roughtly 50/50 between cost of the cabinets and everything else (material and labor combined).
If you're thinking of hiring Bill, do it - you wont' be sorry; Check out his website - Ann & David Kitchen Video for the finished product ( http://www.freelancekitchendesigner.com/) link - near the bottom.
Licensing
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FAQ
Contact Information
105 Freedom rd, Kersey, PA 15846
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