Watson Plumbing & Heating Inc

After installing, my well-water supply was transformed into a sludgy compound that could not be used for tea/coffee/washing dishes. I asked - as this was his "professional" solution - that it be removed after 2 weeks of operation. He replied: "I don't have much use for a used neutralizer". He took no responsibility for the problems he created. All he wanted was $$.

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I saw them on Angie's List, and they were great. What they did was the best a plumber can do. I did not see anything bad with anything they did. They were really polite. They did everything they said they would do in a timely manner. They worked with me, and they worked with the township. I thought they went out of their way to help me.

Hot water tank was leaking on the floor. I called and Joe Watson answered. On the phone he told me to cut off the water supply at the tank-the valve seemed to just spin but it did cut the water off. He came to house in about 30 minutes as he promised. When he got here he surveyed the situation and we discussed replacing with a new tank and also the cut off valves. Our gas tank is one without a chimney, but rather a blower exhaust into a PVC pipe. This makes the tank more expensive. I agreed. He called his dad who came over with the new tank. They emptied the old one by pumping into the sump. They bought the new tank in, installed it with new cut off valves and removed the old tank. They were very accommodating to us as we needed to shower-we have a second tank serving the other end of the house. From the time I called to the time they had completed the work was about three hours-exceeded my most optimistic expectations. I would definitely use them again.

I contacted Watson and another company but Watson answered the phone first when I called him for the job. It was a slight emergency and I called him on a Sunday. The other company didn’t answer and Watson did answer. The only reason why he answered was because I called him while he was in his office. He said that he goes to his office on every Sunday to check his answering machine to see if he has any calls and so he called me back. He came in to do the job and it was outstanding. He came the next day itself. He changed the schedule to help me because it was somewhat of an emergency. The price that I paid was a lot less than I thought it was going to be. The job went very well. He fixed it right on the spot and he had everything he needed on his truck. So he didn’t have to leave in order to get the stuff. He charged $90 to get there and it also included the first hour. Anything after that was $90 an hour. If the work was done in half an hour, then he would have charged for the whole hour. He used little bit more material but he didn’t charge me for it. He used a small piece of scrap that he had. I was very happy with his work. It was the son who came out to do the work and not the father. It’s a company run by a father and a son. He was very pleasant. It was a simple fix and he didn’t have to do too much of work. He offered a lot of information. He noticed another problem I had and he wasn’t pushy about it. He just wanted to warn me about the problem. He went out of his way and called the township right on the spot because it was to do with the township fixture that was in my house. It was something to do with the pump gauge. He told me what I need to ask for when I call the township and everything else. He had all lined up. All I had to do is make the calls and get him to come out to do it again which I haven’t done. He was excellent. He worked with me in such a way wherein he could come out when I got off work on the same day. He was in the driveway waiting for me when I got home and he didn’t charge me until I got there. Everything was absolutely wonderful. The price for an hour seemed high to me but he didn’t overcharge me for anything. In fact, the part that he put in seemed to be of better quality and he charged me less for it than what another store had. I was going to try and do it myself but another store was trying to charge me $6 more for that part. His pricing was excellent. So what he did for me was a small deal. He didn’t have to dig or replace anything. His workmanship was excellent and everything was good. His responsiveness was excellent and he came on time. He said that he stopped everything and came out because he thought that it was an emergency. He redid his schedule to fix my problem. He got there before I did. Everything was right on. He was professional and everything was good. I would use his services in the future too.

The plumber who came did a great job of replacing part of the main pipe as well as adding copper hosing to the refrigerator and the furnace humidifier. He put in valves so I can easily turn off the water to either unit. The worker was courteous and efficient and cleaned up everything when he finished. I was sent a bill about a week later and was pleased with the cost, less than I anticipated. The bill was broken down with an hourly rate for the plumber and cost of materials. I would definitely use Watson Plumbing and Heating again.