ABE CERAMIC TILE RESTORATION

Very Smoothly

They did a very nice job and were also very nice when I had to reschedule the work on short notice due to an emergency. The tile looked far, far better after their work. The only problem I had was that the grout whitener they applied came off when I wiped the wall with a damp cloth. I called and they then explained that because of the age of the house, what I actually have is cement between the tiles, not grout, and it does not hold the whitening agent well. They came out and redid the part I had wiped off at no charge and told me only to use a dry dust cloth on the walls. It would have been better if they had told me about this in advance, but plumbers working in the house later confirmed that they were correct about the cement.

LEE WAS HERE WITH ANOTHER YOUNG MAN AND CAME WHEN THEY SAID THEY WOULD. THEY CLEANED UP VERY NICELY WHEN THE JOB WAS DONE. THEY WERE VERY QUIET AS WELL AND LEFT NO ODOR AND NO MESS. THEY WERE EXTREMELY PROFESSIONAL. THEY BROUGHT THEIR OWN TOWELS AND COVERED ALL CARPETED AREAS, INCLUDING THE STAIRS. I WOULD RECOMMEND THEM TO ANYONE IN THE WORLD! MY BATHROOM ABSOLUTELY SPARKLES! THE PRICE HE GAVE WAS EXCELLENT AND EVEN INCLUDED AN ANGIES LIST DISCOUNT WHICH CAME TO $25 OFF.

They were here on time and completed the work in one day. They were very neat and left no mess at all. I would use their service any time.

Lee and Jake are two professionals. They answered our calls, showed up on time, gave us an honest bid, did fantastic work, used drop cloths in traffic areas outside of the work areas, cleaned up thoroughly, were very pleasant to deal with, and charged exactly what they bid. Our showers and baths look like new! I am amazed at how clean that they got my tiled areas.

PRIOR TO HIS WORKING ON THE TUB, IT WAS LEAKING ONLY WHEN I TOOK A SHOWER OR SPRAYED THE WALL. WHEN HE ARRIVED, THE AREA WAS DRY AND THE TUB WAS NOT LEAKING. AFTER HE DID HIS WORK, WATER BEGAN LEAKING THROUGH THE CEILING INTO THE FLOOR BELOW. EVEN THOUGH I TURNED THE WATER OFF, IT CONTINUES LEAKING. WHEN I CALLED HIM TO TELL HIM ABOUT THE LEAK, HE SAID IT WAS NOT DUE TO ANYTHING HE HAD DONE, BUT WAS BECAUSE OF A PLUMBING PROBLEM. I REMINDED HIM IT WAS NOT LEAKING BEFORE HE DID HIS WORK. ACCORDING TO HIS CONTRACT, HIS WORK IS GUARANTEED, BUT HE REFUSES TO HONOR THE WARRANTY. HE WANTS ME TO CALL A PLUMBER, PAY FOR THE PLUMBER, AND THEN CALL HIM BACK.