TriCounty Chimney Service

Mike and his workers did a great job doing major repairs on our 3 flue chimney that was dumping water into the house (crown repair, repointing, joint repair, flashing repair, new damper, new raincap). He was responsive and showed up exactly when he said he would. Definitely recommend.

They attempted to do the top part of the chimney by sending out two kids that were there for about six hours. They mostly played on their cell phones and smoked cigarettes on the porch. When I went up to inspect the work, there were still big holes, cracks and they didn't attempt to fix anything that was not in the line of sight. Plus, the didn't re-point anything from the roof line on down. Plus, when he wrote out the invoice, the line item read "re-point whole chimney." When I asked him why he didn't do the whole chimney, he said that it didn't need it. That prompted me to ask why he charged for the whole thing, and he replied that's just what it costs. Further, he said that if I was dissatisfied, if I kept calling him, he would come back and fix it. Who wants to do that for the $1800 I paid him. He did comeback himself two weeks later. He was there for about an hour and half or two hours, and fixed the holes, big cracks, and top that had been left unfinished the the kids, but he never did the repointing of the whole chimney. I paid about $500 in past for similar work, and I was happy with it. They clean up and were done in 4 hours, and they even repointed the whole thing. I wouldn't recommend him to my worst enemy.

unknown