Eastern Roofing System Inc

Went great

Very satisfied! Completed on time and in timely fashion. All issues and concerns were addressed and resolved in a timely manner .

Eastern is very responsive, we were scheduled promptly, as requested. There was a decent sized team in place to complete the installation. They are dependable and reliable. Their workmanship is warrantied.

Excellent from start to finish!! Very Professional Would recommend 100%

Professional from start to finish, everything was flawless fast, keep the site clean at all times. besides the new roof, gutters, and downspouts you wouldn't even know they were there, it was spotless.Could no be happier with the whole process. 10 out of 10

The customer service provided by Eastern is second to none. From the first day you call for services until the day your project is completed you will feel like you are their only customer . Their project managers have no problem helping you navigate through insurance claims and ensuring you are getting a fair deal from your insurance company . They do not have to do this as they are getting paid the same amount regardless of insurance payment but their mission is to ensure the customer receives the reimbursement deserved. Our roof was complete in one day . The workers were wonderful on every level from expertise , to respect , and most noticeable even from afar is their hard working nature . Eastern’s standard warranty speaks to the quality of their work. Their warranty is so comprehensive that they would be out of business if their work was anything less than perfect. Thank you Eastern for giving is piece of mind and a beautiful roof ❤️

They did a wonderful job. They were very professional, very accommodating, and were on top of everything. I would highly recommend them and I would definitely hire them again.

I was very pleased with their service, very efficient and did quality work. They also cleaned up the area, took off all the debris away and follow up on any issues that I have.

It was impeccable as well as the workmanship. They were very very prompt, time conscious, super clean and my yard was left very neat.

It went excellent. They are the only company who called back when they said they would and started the work when they said they would. I found them to be extremely reliable and well prepared. They showed up, cleaned up, and did everything perfectly. I would highly recommend them to others.

I was impressed. they were very professional, on time, they showed up when they said they would. Explained everything and completed the job in one day.

They have excellent workmanship. They provided very timely service. They follow ethical business practices. They also gave us a good deal. I rate them high overall.

Sent a "supervisor " to measure roof. Supervisor not in office for days obviously the measurements could have been called into office. After 2-3 weeks called my contact there (this was on 11/13/09 my bad luck I guess) he "must have stepped away" I was told and I left a message for him to call me. No response. On Saturday 11/14/09 I received a wriitten estimate estimate dated 11/8/09 and signed my their general manager on 11/9/09 AND GOOD FOR 60 DAYS . The envelope was postmarked 11/9/09. Five days for mail from Moscow PA to Scranton?? Emailed my contact over the weekend because my request for a solar roof blanket wasn't included & reiterated I wanted the work done before winter and received a response (on 11/16/09 the first business day after receipt of estimate) that they wouldn't be able to do the job as they were fully booked. Called for the General Manager was told he wasn't available and was told by his administrative assistant that "things change". I said "the very next business day" & requested call from GM . NO CALL received on 11/16/09 and guess I won't hear from them . Documentation (estimate and email response) available. Had the audacity in their email response on 11/16/09 to say that "hopefully we'll be able to do business in the future". My response was civil but terse informing them that I doubted it.