Goods Plumbing Heating & Air Conditioning

4.8(
48
)

About us

Locally owned & operated since 1996. We strive for excellence in customer service. Chad, Dianne & Ann are available to discuss your service needs. We want to build a trusting relationship, we offer up front pricing without high pressure selling. Additional email - [email protected].

Business highlights

Emergency services offered
29 years of experience

Services we offer

Residential drain pipe installation, drain & sewer cleaning, excavating, gas leak & appliance repair, heating & AC., plumbing, septic tank, water heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.848 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
0%
2
2%
1
2%
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Showing 1-25 of 48 reviews
Brian W.
Jun 2024
5.0
Yes, I recommend this pro
$14,660
I recently had Good's Plumbing, Heating & Cooling install a new high-efficiency air conditioner and furnace. The installation process went smoothly from start to finish. The team arrived on time, were very professional, and worked efficiently. They made sure everything was installed correctly and kept the work area clean and organized throughout the process. After the installation, they took the time to provide thorough training on the new system, explaining how to use the Ion connected thermostat and all the features of the high-efficiency units. This training was incredibly helpful and made me feel confident in using the new equipment. Overall, I am extremely satisfied with the work performed by Good's Plumbing, Heating, and Cooling. Their attention to detail, professionalism, and customer service were top-notch. I highly recommend them for anyone in need of HVAC services.
Response from Goods Plumbing Heating & Air Conditioning

"Thank you [Member Name Removed] for taking the time to leave a review. We appreciate your business and are pleased to hear you are satisfied."

John M.
Jan 2023
1.0
$500
Goods came out and installed a reciprocating pump on 06/19/19 costing us $500. It shut down on 11/29/21. Called them and they came out, said it was a defective pump, and replaced a part. It shut down again on 12/27/22. Called them again and they said they would look into getting us a new pump. They called back on 1/23/23 and said they weren't going to do anything about it because the warranty was up. They would however install a good pump that worked for another $300 to $600. We certainly do not have money for another pump after paying $500 for this one. We were assured by many that these pumps last for 10 to 15 years with no maintenance. This company is not reputable. We trusted them with our $500 to supply us with a pump that worked and they gave us a defective pump that doesn't work now at all. Please do not use this company as they cannot be trusted. Apparently their customers satisfaction means nothing to them, however they will be glad to take your money. Don't take a chance. I see the last reviews were from 5 or more years ago so apparently the company has gone downhill since then.
Terrill W.
May 2019
5.0
Yes, I recommend this pro
They're great. They come fast.
Response from Goods Plumbing Heating & Air Conditioning

"Thank you [Member Name Removed] we appreciate you taking the time to review our company. We are so pleased when our customers are satisfied. Thank you, Chad Good"

Carole T.
Dec 2018
5.0
Yes, I recommend this pro
I called them on a Saturday, but they don't work on Saturday's, instead they called me at 8:00 AM Monday morning and told me that they could do the work for me and will be here at 9:00 to 11:00 AM, and they actually came quickly, and they kept their word, they were here when they said they would, when they checked underneath the kitchen sink, aside form the pipe leakage, they also found out that the valve was also not working properly and was leaking as well and so, he also fixed the valve and for that extra work they didn't charge me extra, the work was efficient and very pleasant, I would highly recommend them.
Response from Goods Plumbing Heating & Air Conditioning

"Thank you [Member Name Removed] for the positive review. Glad we could get the work completed."

ROBIN T.
Aug 2018
5.0
Yes, I recommend this pro
I had needed many plumbing repairs, listed in the description above, according to the house inspector which were needed to sell my mother's house. Since we had a cash offer, the work needed completed immediately. Since we had Good's Plumbing recently do the AC in this house, I had called them again and explained my dilemma. Chad Good had come out right away to give me an idea of how long it might take and the cost. They started work soon after and I was amazed that they were able to complete such a lengthy list of repairs in such a short amount of time! I was thrilled, after their camera inspection, that the sewer line was able to be sleeved instead of dug up especially since it was an omnistone driveway! I can't thank Good's Plumbing & Heating enough for going above and beyond to complete these repairs! I still am in awe of what they had accomplished and if it wasn't for them, the sale of the house wouldn't have gone through. Closing was less than a week after work was completed. Thank you again!
Response from Goods Plumbing Heating & Air Conditioning

"Thank you [Member Name Removed] for taking the time to leave a review. We appreciate your business and feedback. I will pass this information on to the tech that provided your service, they always enjoy hearing from homeowners."

Scott S.
Jun 2018
5.0
Yes, I recommend this pro
$2,000
This is the second time that Chad has done work at my place and just as I expected, perfect....!
Michael G.
Jul 2017
5.0
Yes, I recommend this pro
$179
Called them up on a Saturday morning and expected not to have this fixed until Monday. On call tech answered and gave me a time when they would be there. Tech showed up early and had everything fixed. We had cold air in a couple of hours!
Ruth R.
Jun 2017
5.0
Yes, I recommend this pro
Technician cleaned, repaired and tested assembly; did neat and competent job. However, he was instructed by phone by his boss that he had spent too much time and was to add additional charge to bill.
Tim A.
Jun 2017
5.0
Yes, I recommend this pro
Very accurate damage location - smooth excavation - quality operators. Business owner on job site both days - answered all of my questions in detail. I was shown all areas of damage found, and then shown all repairs made before they covered them. Operators were very professional, personable and polite. I would highly recommend Good's Plumbing to anyone in need.
Response from Goods Plumbing Heating & Air Conditioning

"Thanks [Member Name Removed] for taking the time to review our company! Please contact us if you need anything else! Sincerely, Chad Good"

Sandra M.
Mar 2017
5.0
Yes, I recommend this pro
The work was done quickly and flawlessly
Dianne P.
Jan 2017
5.0
Yes, I recommend this pro
I would use them again if needed. However, they were sent out by my home warranty company.
Chris B.
Jan 2017
5.0
Yes, I recommend this pro
$150
Everything went well. Bob was polite, competent, and cleaned up before he left. He communicated the entire time he was here so that I knew what was happening. Goods will be the 1st place I call next time I need a plumber.
Nancy D.
Nov 2016
5.0
Yes, I recommend this pro
$100
They cleaned up when finished.
Dawnita C.
Aug 2016
5.0
Yes, I recommend this pro
$149
My problem started on a Sunday morning when my laundry room was flooded from a drain backup after doing a load of wash, I had used Goods plumbing before, called their emergency number, even though the problem did not need immediate attention, and they called the next morning about 7:30 stating they would have someone there between 8 and 8:30am. Got a call shortly there after from the plumber who was at my house by shortly after 8:00. He snaked the drains and got them running within less then 2 hours. The plumber, John I think was his name, did a great job, explained what went wrong, cleaned up better than when he arrived and I was pleased.
Jay C.
May 2016
5.0
Yes, I recommend this pro
$120
I have had contact with the owner of the company. We have reconciled the issues. He has provided a refund of the overcharge. 
Richard S.
Jan 2016
5.0
Yes, I recommend this pro
$189
unknown
John G.
Jan 2016
4.0
Yes, I recommend this pro
$300
unknown
John C.
Dec 2015
5.0
Yes, I recommend this pro
unknown
Darlene D.
Nov 2015
5.0
Yes, I recommend this pro
$900
unknown
Colleen K.
Nov 2015
5.0
Yes, I recommend this pro
$3,900
Jim came out to check our furnace and realize that we needed a new one. He measured it up and ordered me a new furnace. The following jim and Nick shoed up on time and got straight to work on taking out the old furnace and installing a new energy efficient one. Wouldnt even break for lunch. Very knowledgable, polite and down to earth guys. Goods plumbing you should be very proud to have such great employees. Anyone needing plumbing or heating should call you. Jim and Nick cleaned up everything and made sure everything was working properly and explained the new furnace to me. Couldn't be happier.. Outstanding job! Thank you!
Debra H.
Oct 2015
5.0
Yes, I recommend this pro
$300
unknown
Marjorie H.
Oct 2015
5.0
Yes, I recommend this pro
$97
unknown
Michael F.
Oct 2015
5.0
$1,300
unknown
Dustin K.
Sep 2015
1.0
No one came to give me an estimate or called to reschedule.
Kristin L.
Jul 2015
1.0
unknown
Response from Goods Plumbing Heating & Air Conditioning

"Thank you for taking the time to review our business we are disappointed to hear that we did not provide the best customer service to you or your family member. We always take the time to try to review what may have gone wrong with a situation where the customer is not satisfied. We reviewed our message logs we were unable to find your name or your address. I am a little unsure of why I have no record of a call coming in from your address or your name. I'm not sure if there was confusion or another name possibly given or is it possible you called a different company? We truly do care about our customers and we're very sorry that no one did return your call, we greatly appreciate your input. Sincerely Chad Good"

Showing 1-25 of 48

Licensing

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FAQ

Goods Plumbing Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Goods Plumbing Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Goods Plumbing Heating & Air Conditioning offers free project estimates.
No, Goods Plumbing Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Goods Plumbing Heating & Air Conditioning does not offer a senior discount.
Yes, Goods Plumbing Heating & Air Conditioning offers emergency services.
No, Goods Plumbing Heating & Air Conditioning does not offer warranties.