Bella Construction and Development Inc

"Thank you for the kind words, Linda! We look forward to working with you again in the future."

"In May 2022, Sam [Consumer Name Removed] of Johnstown, PA contacted Angi's list for a roof replacement when he was connected with Bella Construction & Development. At the time Sam had requested a roof replacement, at which point based on our initial consultation we discovered that his roof had two different sections, one flat with rubber roofing and the other with asphalt shingles. At that point, he was referring to the shingle part to be replaced. After the initial consultation, Mr [Consumer Name Removed] entered a contract with Bella Construction & Development Inc. for a SHINGLE ROOF REPLACEMENT EXCLUDING RUBBER ROOF. This was gone over with the sales consultant, and project manager, and untimely black and white on the contract. Almost two years later, Mr [Consumer Name Removed] phoned our office explaining he had a leak on his roof. We had sent our service department out, at which point we discovered that his rubber roof was leaking. The service crew had left the job site since we did not originally do this work. At this point, I had called Mr [Consumer Name Removed] to inform him that unfortunately, this item was not under warranty due to the fact it was not contracted with us. I offered to send a sales consultant out to take a look at the project, but he declined. Mr. [Consumer Name Removed] stated that this was our responsibility and he paid for a full roof replacement, however, this was very clearly communicated to him that he was ONLY replacing the shingled part. At this point, since we never were contracted to do the work, Bella Construction cannot warranty the product for free and there would be a service charge, a charge that Sam [Consumer Name Removed] declined to pay."