Cool Running Pool Service LLC

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They opened it for us and did a great job. They will teach you what you need to know to use your pool and provide service at any level you feel comfortable with.

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The guy that setup all of my pool equipment was very good. He knew what he was doing and also gave me a few tips which were very appreciated. The work, itself went well. I gave a check to the guy that did the work. Allan Russ was supposed to send me a receipt of the check that I gave them but he never did. Allan had lost all of my personal information and was upset that Angie's List wouldn't disclose my personal information but instead contacted me to tell me to contact him.

Everything was fine, but the job was a little delayed due to the weather.

Allen set up my appointment within a week. Rich and Dave were very professional and let me know that a small filter will need to be replaced at pool opening next year. Thanks guys!

Allen was great! We were really late in closing our pool (we were let
down by our usual pool service) - and Allen came through for us. He
called immediately after his guys had finished and explained why the fee
was a little high - due to the enormous amount of leaves in the pool
and the extensive cleaning it needed prior to being closed, and also the
extra chemicals needed. If we had closed the pool earlier (which we
usually do) the cost wouldn't have been so much. We really appreciated
his feedback and quite frankly, what we paid was less than some
companies charge anyway. His guys assessed what needed to be done (there
were so many leaves in the pool due to recent weather and the late
closing), they thoroughly cleaned out the leaves, vacuumed the pool,
added all the necessary chemicals for the winter, cleaned and prepared
the equipment for the winter, and installed the cover, etc. We were very
happy and are looking forward to working with Cool Runnings in the
spring when we open our pool. We'd definitely recommend them to our
friends and neighbors.

I have used this company for years and have consistently been pleased with Allen's professionalism and responsiveness.

Very reputable, does work on time and on budget. Owner is very personable and does most of the work himself. I can't recommend this company enough; after being disappointed with the local Leslie's store service, Cool Runnings is like a breath of fresh air.

We recently bought a house with a pool and are definitely pool novices.
We had scheduled Allen/Cool Running to close the pool a few weeks after we moved in.
Before that, we had a problem with the filter. We were panicked and thought it was a huge problem.
I emailed Allen on a Sunday, asking him to call me back when he had a chance. He called back right away, and tried to talk us
through fixing the problem over the phone. When that didn't work, he came out in a couple of days and fixed the problem. He called while he was there to explain what had happened and what to do to keep the pool clean and running smoothly until he closes it. He called the next day to make sure everything was okay, and most impressive of all - he did not charge for fixing the filter problem we created (through our inexperience)!!

He's great for new pool owners as his approach is educational and helpful. He's down to earth, responsive. We couldn't be happier that we found him.

ETA: In March, Allen called out of the blue and said he had been thinking about our pool because of the warm winter we have been having. He gave us tips on what to do, based on the warm winter, to avoid bigger problems when pool opening time comes. This is the kind of person you want to work on something at your house - thinking of ways to help and save you money even when you may not know to think of it yourself.

A great small company. Personalized care from owner. Very responsible. Goes the extra distance. Even texted me the day after to see if everything was OK. He'll be my go to guy for my pool.

Overall it was an ikay experience. The company did what I asked them to do.

My only complaint is that the service people did not show up for 2 consecutive appointments after I arranged my work schedule to be present when they arrived. On the third try they showed. The actual work went smoothly, but the person performing the work is a subcontractor.

Great! I was given a discount because I have an automatic pool cover-They charged $200 instead of $300. They added another $50 for their chemicals which are supposed to ensure the pool water is clear when opened in the spring-we'll see.

They did an excellent job--we have had numerous problems with other pool services, and this has been our best experience. They came promptly and were extremely professional.

I have a pool and have had plenty of companies servicing it over the years. This is the first time a service person opened it timely and didn't charge more then they quoted. Also the servicing for the first month was great.