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Reviews
4.73 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-3 of 3 reviews
Marilyn M.
May 2015
Plumbing
.Timeline of events:
Sunday - 5/10/15 - Evening - I called and left a message that I needed their services.
Monday - 5/11/15 - Morning - They promptly called back in the AM. We made an appointment for Thursday 5/14/15 at 12:30 PM.
Monday - 5/11/15 - Evening - I called to change my appointment to after 2:00 PM or the following Thursday.
Tuesday - 5/12/15 - All Day - No return call - so i didn't know if 2:00 PM was OK or if we needed to reschedule.
Wednesday - 5/13/15 - AM - I called again to be sure they got my message, so they wouldn't make a trip to my house and I wouldn't be home.
Wednesday - 5/13/15 - PM - They still had not returned my Monday or Wednesday AM call -Informing me if the change of time was OK or we needed to reschedule, so I called again. I told them I did not know if they were coming out on Thursday and was not willing to just sit around on the chance they would show up - but I was willing to reschedule for the following Thursday or another time that was convenient for them.
As of today - Saturday 5/16/15 - they have not called me to reschedule my appointment. At this point, I will look for another plumber.
Note: They have done work for me before and I feel, as a customer of theirs, I deserved a call back.
Sunday - 5/10/15 - Evening - I called and left a message that I needed their services.
Monday - 5/11/15 - Morning - They promptly called back in the AM. We made an appointment for Thursday 5/14/15 at 12:30 PM.
Monday - 5/11/15 - Evening - I called to change my appointment to after 2:00 PM or the following Thursday.
Tuesday - 5/12/15 - All Day - No return call - so i didn't know if 2:00 PM was OK or if we needed to reschedule.
Wednesday - 5/13/15 - AM - I called again to be sure they got my message, so they wouldn't make a trip to my house and I wouldn't be home.
Wednesday - 5/13/15 - PM - They still had not returned my Monday or Wednesday AM call -Informing me if the change of time was OK or we needed to reschedule, so I called again. I told them I did not know if they were coming out on Thursday and was not willing to just sit around on the chance they would show up - but I was willing to reschedule for the following Thursday or another time that was convenient for them.
As of today - Saturday 5/16/15 - they have not called me to reschedule my appointment. At this point, I will look for another plumber.
Note: They have done work for me before and I feel, as a customer of theirs, I deserved a call back.
BRAD Z.
Oct 2012
Plumbing
See above
Angela B.
Nov 2010
Plumbing
They were incredibly responsive to original request. Pricing was very fair, done on an hourly basis (and the team was incredibly professional and hard-working). The spigot repair had to be done in a VERY narrow portion of the basement, and they were able to fix it, and install a new spigot without having to break through any walls (a HUGE relief). In addition, they were able to identify that the toilet flushing issue was due to a failing waste pump (which we have had for over 10 years, and usually needs to be replaced every 5-7 years). They have quoted the repair, and we will have them come back to work on this recently identified issue. The work was done in just 2 hours.
CHRISTOPHER K.
Jun 2007
Plumbing
Dellomo Diem was very responsive to my first call and also to my subsequent calls and questions. From dealing with them so far, I believe they will be fine to do this work. I also think they've given me a very reasonable estimate. The man I have been dealing with is very professional and courteous.
Licensing
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FAQ
BELLOMO-DIEM PLUMBING is currently rated 4.7 overall out of 5.
No, BELLOMO-DIEM PLUMBING does not offer free project estimates.
No, BELLOMO-DIEM PLUMBING does not offer eco-friendly accreditations.
No, BELLOMO-DIEM PLUMBING does not offer a senior discount.
No, BELLOMO-DIEM PLUMBING does not offer emergency services.
No, BELLOMO-DIEM PLUMBING does not offer warranties.