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BASEMENT RX WATERPROOFING

Founded 1980 • With Angi since September 2006

2.6

(8) Verified Reviews

Description

No description has been provided for this pro.

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Verified Reviews

A few reviews for this pro...
1.0

10/20/2011

They threw away items that were not damaged and cannot be replaced such as 40 years worth of family photos, albums, expensive silverware and stainless steel pieces that could just have been cleaned, and original artwork with out my permission. I had given them the keys so they could get in the house and they ended up breaking a window to get in. They used the cheapest material they could find and ...

Description of Work
They were supposed to waterproof the basement. We had a flood and they were supposed to clean out the water, throw away items that needed to be discarded, install a french drain and sump pump.

Category basement waterproofing

4.0

06/23/2008

They did a good job, removing the mold and making basement waterproof. My only complaint is that wouldn't wait until I cleared my credit card. Instead, cashed my check, which I gave to them to show in good faith that my credit card was good. Also, they never even offered to pay me back for the fine for overdrawing in my checking account.

Description of Work
Did water proofing to my basement.

Category basement waterproofing

1.0

06/12/2008

The estimator who came out to take a look used all sorts of high-pressure tactics to try to get me to book right away, telling me that it was an emergency situation, telling me that they had an opening for the next day and would give me a lower price if I had them come out then (their "lower price" was higher than the reputable company I ended up booking). The worst was that I told him that I had ...

Description of Work
The lower level of my home was very damp, especially in my powder room, and I was looking for a contractor to install a French drain and sump pump to dry everything out.

Category basement waterproofing

1.0

08/20/2007

Their work was ineffective. We continued to get water seeping through the foundation, especially the foundation adjacent to the exterior basement door. They returned under the lifetime guarantee, but their efforts never significantly improved the problems. They eventually returned three separate times but never improved the problem and each time they completely ignored the problem around the door ...

Description of Work
Basement Rx installed a french drain around the perimeter of our basement as well as a sump pump. They made "improvements" three separate times when they returned under the lifetime guarantee, but they never worked. They put rough coat patches on the wall which stick out like a sore thumb. They installed the sump pump exit pipe so that it is above the grade of the floor making it impossible to replace the floor tile.

Category basement waterproofing

2.0

07/31/2007

Steve was supposed to show up between 2 and 4 on Saturday afternoon. He called around 1-ish and said that he was probably going to be closer to 4. I greatly appreciated the call and was able to run some errands before 4. I ended up having to rush back to the house to get back around 3:45 to be sure I wasn't late for his arrival. 4:00...4:05...4:10, the phone rings...It's Steve, he's about 10 miles...

Description of Work
The installation of an interior perimeter drainage system. In addition, Steve was going to have the installers place rebar within the cracks to provide additional support in our block wall.

Category basement waterproofing

    Services Offered

    BASEMENT WATERPROOFING. FOUNDATION REPAIR. MOLD REMOVAL. BASEMENT SEALING. OUTSIDE DRAINAGE. GUTTER EXTENSIONS. SMB PUMPS. FRENCH DRAINS. GENERAL REMODELING.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    NO
    Emergency Service
    Yes
    Warranties
    Lifetime