Jiffy Lube

They are convenient and close. They are friendly and prompt. I haven't had any issues after the service. They are pretty quick.

Their pricing is competitive. If they had  had their way, the cost would have been $60 but I paid $35. Punctuality wasn't a problem. When I got there, I had my coupon like I always do for what they call their signature service, I don't recall what it  was exactly -it is basically using a standard oil. They didn't tell me when I got there that they had run out of that standard oil. They started the oil change with more expensive oil and they presumed that because I was there, and they had no quantity of what was covered under that signature service, that I would pay the difference. I said  that I was not going to pay the difference and asked them to stop the oil change. At that point, the technician had an issue with me because he had already started. If he had come out and said we don't have that oil and we will charge you the difference,  I would have said don't start and I would have gone some where else. I refused to pay the higher cost and at the end of the day they were tired and the manager didn't want to honor the coupon. I didn't feel that they communicated the situation with me. I only used them that one time and never went back again. As part of the service, they should have run the car through the car wash and they should have vacuumed the car, neither of those did they do because they were unhappy with me. I won't go back there again.