Master Muffler & Brakes

I showed up like he said, he was already yelling at people for pulling in his lot. He was yelling about not wearing a mask but he wasn't wearing one. He yells why you here? I said you said bring it at 7am today. No he yells, "Why are you here"? I said, emmision and inspection. Ok well get out and get a mask. Wheres yours, you are the one yelling, spreading it. He started to scream. I'm glad it was me and not my girlfriend, or I'd be in jail.

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We had two cars repaired for what a competitor gave an estimate on one of our vehicles. So, we ended up having two cars repaired at what it would have initially cost to repair one vehicle. Both of our vehicles were repaired in within in the same week!
Master Muffler is forever going to be our go to place...I can not stop bragging to co workers. My 97 Ford Escort rides like a new car!
I called Master Muffler on a Saturday (they were closed) and Alan the owner answered the phone. I had seen negative reviews about the customer service, but reviews of repairs were awesome! As I told Alan on the phone, my concern is the workmanship!
!Boy, am I glad I followed my intuition! I WILL BE A CUSTOMER FOREVER...if I ever need auto repairs

The experience with Master Muffler and Brakes went very well. I like them very much.

Quick, responsive, quirky; ordered part, fixed while I waited the next day. Excellent service.

The woman staffing the phone picked right up when I called around 9 a.m. When I asked if I could make an appointment for checking my exhaust and brakes, she replied that I could bring my car over today and quot;if it's just exhaust and brakes.and quot; Drove to this independent, family-owned shop (bright yellow building on corner of West and 15th Streets in Homestead), and dropped off the car to a very friendly, accommodating woman. After about 1.25 hours, I got a call describing what they found and how much it would cost to fix. After I OK'd the work, I got a call 2 hours later, saying the car was done.

Everything worked out well. I find the location convenient, because it was a 15-minute walk to the Waterfront, where you could either shop or (my choice) take your laptop to a coffee shop and work. The walk back to Masters (uphill!) took me 20 minutes. (I didn't ask for a ride, as I wanted to get in some exercise on this fine day.)

The shop owner, Allan, was very professional and pleasant, and took time to explain the repairs. He was the one who test-drove the car, so I felt more confident that someone had really listened to the car after its repairs.

If you need exhaust work and don't find a 15- to 20-minute walk exhausting (!), I recommend using Master Muffler and stretching your legs for a half-day at the Waterfront!

It went very very well. I'd use this shop again and have recommended them to everyone! Don't let their low pricing fool you, they do excellent work and are professionals. You just don't pay for the glam, glitz, and advertising of a national chain. I called the day before asking about putting in a new cat converter. For exhaust work, no appointments are needed, so the next day I showed up around 10am. They were too busy for me to wait around, so I left and returned around 1pm. They then confirmed the engine light code, had my car up within 5 minutes and started the repair. Twenty minutes after arriving, I was driving home! Alan explained that the 2 year warranty covered parts and labor. If the converter has any problems within 2 years, there's no further expense. Two years is the standard warranty for an aftermarket cat converter. The engine light has stayed off for several weeks now, it's all fixed.

They were very good and I would use them again in the future.