When I called Mr. Donato with a couple questions after receiving the estimate, he was rude and totally unprofessional. I have never dealt with a so-called professional who was verbally abusive to a prospective customer. I notified my realtor of my experience with this man and my realtor said he acted the same way with him. My realtor then called Mr. Donato and told him that he needed to call me and apologize for his behavior and comments. To date (over a month later) I have not heard from Mr. Donato. Needless to say, he did not perform the work. We hired another contractor to do the job and he said that a lot of the work noted by Mr. Donato was needless cosmetic work that was unnecessary in a basement storage area. We were able to get the job done by another professional at half the price of Mr. Donato's estimate. I would NEVER use Mr. Donato for any work & would definitely NOT recommend him to anyone.
Description of Work: A couple who were buying a property we own hired Mr. Donato to conduct an inspection of a suspected leak in the basement.
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Service Categories
Basement Waterproofing,
General Remodeling
FAQ
FRANK M DONATO is currently rated 1 overall out of 5.
No, FRANK M DONATO does not offer free project estimates.
No, FRANK M DONATO does not offer eco-friendly accreditations.
No, FRANK M DONATO does not offer a senior discount.
No, FRANK M DONATO does not offer emergency services.