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About us
2014 & 2016 Super Service Award winner. Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates.
Business highlights
14 years of experience
Services we offer
Living spaces, Residential & Commercial house cleaning including bathrooms, bi-weekly, floors & dusting. We offer weekly, kitchens, monthly or a one time clean to make your house "SPARKLE".
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 19% | ||
| 8% | ||
| 0% | ||
| 0% |
Showing 1-25 of 26 reviews
Carol I.
Jun 2020
The person did not do the greatest job. I was working at the time she was here so I did not have time to check while she was here. I was later preparing to show my house and found a lot of areas that had not been dusted or cleaned. Their estimate was $40 more than another one I got, but I went with them because they have cleaned for me in the past and done a great job, but this latest experience has me very disappointed.
BASIL N.
Oct 2017
Amazing Maid Pro I will be using you again and again
JoAnne I.
May 2017
Only one person showed up a first. Then others came later to help. I was quoted a price and was aware that they'd charge extra to finish. I was told that they needed extra time to complete the job. If I had said no, then I suppose that part of my house would not have been cleaned. So I approved it. The ladies were very nice, and my house was cleaned well. I just felt that the fee that I paid was overpriced. I probably will not be using them again.
Debbie S.
Sep 2016
Fabulous! Cleaners arrived on time and were enthusiastic and hardworking. I am thrilled with the service and all of the team. My new house sparkles and smells wonderful. I will definitely use Maid Pro again!
Response from MaidPro Hershey
"Thank you, and we love cleaning for you!!!!!!"
Debbie S.
Sep 2016
Fabulous! Cleaners arrived on time and were enthusiastic and hardworking. I am thrilled with the service and all of the team. My new house sparkles and smells wonderful. I will definitely use Maid Pro again!
Response from MaidPro Hershey
"Thank you, and we love cleaning for you!!!!!!"
Sandra M.
Jun 2016
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Response from MaidPro Hershey
"Thank you!!!! WE LOVE CLEANING FOR YOU!!!"
Marjorie G.
Jun 2016
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Response from MaidPro Hershey
"Thank you so much!!!!!!"
Christine M.
Feb 2016
unknown
Response from MaidPro Hershey
"Thank you so much [Member Name Removed]! We appreciate your review and will continue providing the best cleaning around! Thanks again!"
Kathryn M.
Jan 2016
unknown
Response from MaidPro Hershey
"Hi [Member Name Removed]- We value our long term clients so you mean the world to us! Thank you very much!"
Sandra M.
Jan 2016
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Response from MaidPro Hershey
"We are so thankful for the great review! We will work hard to keep you as a recurring client, thank you for trusting us to clean your home."
Sandra M.
Oct 2015
unknown
Response from MaidPro Hershey
"We feel so honored!!!!!!!!!!! Thank you"
Lauren K.
May 2015
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Response from MaidPro Hershey
"We feel so honored to be cleaning your home. You are awesome!!!!!!!"
Brent V.
Mar 2015
The individuals who cleaned our home were nice but I don't like the business practices of this company. They tell you it will probably take X hours at an hourly price. It frequently went over X hours and an hourly price means they are motivated to drag jobs out.
Response from MaidPro Hershey
"All feedback is really important to us, so thank you for your comments. I enjoyed our conversation on the phone, I feel it enlightened both of us to the whole situation. As we discussed, our pricing is based on the amount of rooms that we clean. The amount of time to each room is very specific as well, ie a kitchen takes 45-50 minutes in order to perform the Maidpro system. If additional rooms are added, the time does increase. If we don't increase the time, then it is very difficult to do the full 49 point checklist. We did go over time with your first time clean, and you did give approval for the additional time, but Maidpro never charged you for the time. We did send the same cleaner all three cleans, but she had different team members. We do try to have the same cleaner every time. You did specifically want one of our cleaners but her schedule only allowed later afternoon arrival forcing us to send a team member with her. I do understand that you were not told this when you scheduled with her and we are sorry about that! We are always learning and growing. As I told you on the phone, we really want to be the best cleaning company around! Customer service is our keystone. As I stated before, I want to thank you for all of your feedback, and our great conversation. We all hope (Linda too!) that you give us another try."
Nikole L.
Mar 2015
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Response from MaidPro Hershey
"Hi [member name removed], Laura loved cleaning for you too! Move out cleans are deep cleans. We not only follow the 49 point checklist but we have to follow the landlord guidelines as well. Unfortunately, it is a more costly clean..."
Erin D.
Feb 2015
unknown
Response from MaidPro Hershey
"Thanks for your feedback [member name removed]. You are a long time client that we cherish. We will continue to work hard and keep the cleaning consistently awesome. If the cleaner had a bad day, we will come back the very next day to re-clean...no questions asked!"
Nikole L.
Dec 2014
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Amanda S.
Sep 2014
unknown
Response from MaidPro Hershey
"Thanks for the feedback, it helps us grow and learn. We regret your schedule did not have a consistent time or cleaner. It is a goal we try hard to achieve! Falling short is disappointing to us and something we never like to do. We hope you try us again in the future, you will not regret it."
Catherine I.
Sep 2014
unknown
Response from MaidPro Hershey
"Thanks for the great review [member name removed]! We appreciate it...and you!"
Lisa W.
Jul 2014
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Erin D.
Feb 2014
I am a busy / working single Mom with 2 teenagers and Lots of pets . Maid pro comes to my house every other week - and helps me keeps my house clean House clean
Lisa W.
Nov 2013
This is a very professionally run business, which I could tell from my first telephone call to inquire about the service. The local office is very responsive and often makes unsolicited phone calls to make sure everything is going well. They provide a lengthy checklist at the end of each clean to show what they did that day. I have never been disappointed with a clean. They provide flexibility in tailoring your clean to your needs. For example, high traffic areas, kitchen and bathrooms can be done more frequently than other areas, which is a great option. They will also honor a request for a dedicated cleaning person if possible. I have had two wonderful dedicated cleaners, and I often arrive home to find some special little ?extra? item, such as my dishwasher has been run and unloaded or laundry I started that morning is completed. These are things that they do not have to do, and I find it so thoughtful.
Response from MaidPro Hershey
"We appreciate your review. Your cleaner read it and smiled ear to ear. We are always watching and checking on quality, we are always encouraging the cleaners to add their "wow" factors, and we consistently ask for feedback. We cherish your business and are so glad we are making your home clean and "homey"."
James T.
Nov 2013
I use Tatiana from MainPro. She comes out bi-weekly for me. She cleans for about 3 hours. She cleans the entire house for me; it’s a basic housecleaning and she does the flooring like vacuums the carpet. She brings all her cleaning supplies all the way to the trash bags. I have been using her for about a month and a half. There is no direction needed with her, she knows exactly what she is doing and she is very professional.
Susan D.
Nov 2013
It has been great. They have been coming out for me once a month. The first time 2 cleaners came out, as of lately it has only been one cleaner. They clean the floors, bathroom and kitchen. They bring their own cleaning supplies, but if you need them to use something different, you do have to supply that. I think that it is reliable that they always make sure someone attends. They do a good job when they are here cleaning.
George F.
Jul 2013
No problems. Staff showed up on time, cleaned everything agreed on, left detailed notes. The place was in good shape and everything was cleaned as agreeed.
Change of schedule not a problem.
Change of schedule not a problem.
Kathryn M.
Jun 2013
My experience with them went very good! I thought they did a good job.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
MaidPro Hershey is currently rated 4.7 overall out of 5.
MaidPro Hershey accepts the following forms of payment: CreditCard
Yes, MaidPro Hershey offers free project estimates.
No, MaidPro Hershey does not offer eco-friendly accreditations.
No, MaidPro Hershey does not offer a senior discount.
No, MaidPro Hershey does not offer emergency services.
No, MaidPro Hershey does not offer warranties.