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Stone Kitchen

Countertop and Backsplash Service, Kitchen and Bathroom Remodel, Marble and Granite Service,

About us

StoneKitchens is a premium manufacturer of stone products, based in Hermitage, PA. Having done natural and engineered stone projects in nearly ten thousand different rooms, we are one of Eastern Ohio and Western Pennsylvania's most experienced and creative surface specialists.

Business highlights

23 years of experience

Services we offer

Stone Kitchens has installed custom stone surfaces in nearly 10,000 rooms and is consistently recommended by the area's top contractors and cabinet makers. We've received the Houzz Customer Service Award for four straight years. We're committed to Green technologies, artisan craftsmanship, and beautiful countertops. Our tag line, "Fewer Seams. Better Fit" isn't just marketing. We mean it.

Services we don't offer

Pour or work concrete.

Reviews
2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%

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Showing 1-1 of 1 reviews
Robert H.
Dec 2007
2.0
Countertop and Backsplash Service
$8,000
...Yes, the gaps were resealed at no charge but are still noticeable and unsightly. The idea that we "managed" and directed the employees is laughable and ludicrous. The overhang of one of the two opposite counters varies by as much as almost an inch and is very noticeable. The two template makers were rushing and in a hurry to measure the space and told us that they needed to be in Pittsburgh at a certain time. The dispenser hole was drilled too close to the position of underside lip of sink which made it hard for owner to install dispenser. It is now very hard to install liquid soap in unit. Homeowner waited the 30 hours as instructed by company before installing garbage disposal unit. Yes, I was wrong about this cost and should have checked my checkbook. The Service Provider states that they have "near perfect" performance. Come to our house to see the percentage of their service that is not perfect and for which they blame the customer.
Response from Stone Kitchen
"1. Customer selected the sink, approved it in writing & we provided it. We did not deliver the wrong sink. They simply do not like their choice now. 2. Customer attended and "managed" our employees during pattern & installation. They approved the pattern in writing & were present to witness & direct employees as to how it was to be made. 3. Soap dispenser hole was correct given the envelope size constraints & is installed properly. 4. On site range cut out corners (remainder cut at plant) is normal and proper per industry standards. No issue here. 5. Backsplash was remade & properly installed. 6. Sink gap was due to customer installing garbage disposal before sealants cured, against our instructions. Sink resealed at no charge. 7. Private letters to absentee owner's home will not be answered. However, letters to the business will always be answered promptly. 8. Customer was given ample opportunity to inspect their installation & they approved it prior to employees leaving, except for the backsplash which was resolved after Easter. 9. Customers request for $800 doesn't make the installation any different, only their checkbook improves. Original price was $7,505 not $8,000 as claimed. 10. We are a first class quality manufacturer with near perfect performance. Occasional issues arise & we take care of them promptly. We warrant our workmanship and material but do not warrant customer damage or buyer remorse."

Licensing

Licensed*

Trade License Number

HIC # 004811

Trade License Expiration

11/02/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Stone Kitchen is currently rated 2.0 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM

No, Stone Kitchen does not offer free project estimates.

No, Stone Kitchen does not offer eco-friendly accreditations.

No, Stone Kitchen does not offer a senior discount.

No, Stone Kitchen does not offer emergency services.

No, Stone Kitchen does not offer warranties.

Stone Kitchen offers the following services: Stone Kitchens has installed custom stone surfaces in nearly 10,000 rooms and is consistently recommended by the area's top contractors and cabinet makers. We've received the Houzz Customer Service Award for four straight years. We're committed to Green technologies, artisan craftsmanship, and beautiful countertops. Our tag line, "Fewer Seams. Better Fit" isn't just marketing. We mean it.

Pour or work concrete.