Pro Design Gruppo

MASTER BATH/BEDROOM - Pro Design Gruppo referred Jerry Gross of JLG Construction dba JLG Carpentry to finish Master Bath/Bedroom. JLG Carpentry's work needs to be redone due to improper materials used, inexperience skill of workmanship along with incomplete work. Pro Design Gruppo then referred Myers Custom Carpentry. Pro Design Gruppo bid on the job and subbed it to Myers Custom Carpentry. The job for repairing the Master Bath/Bedroom was bid out to Pro Design Gruppo for material, labor and paying Pro Design Gruppo for travel and housing. Three days was to be spent on the job repairing and fixing the mishap of JLG Carpentry. Upon beginning the job, instead of staying on the job and overseeing Myers Custom Carpentry as originally agreed upon, Pro Design Gruppo spent 1 1/2 days perusing potential clients along with taking Myers Custom Carpentry off the job for more than several hours to bid on a possible new job. Based on unforeseen issues and taking Myers off the job, additional time was needed to complete the job. When scheduling for a return visit, Myers Custom Carpentry arrived over 6 hours late due to a re-visit to a potential client while Pro Design Gruppo never showed up to supervise as originally agreed upon. Its unfortunate that Pro Design Gruppo started out with potentially assisting in a unfortunate situation that was created by his referral of JLG Carpentry but he then took advantage of the situation by setting up appointments, visiting potential clients in the hopes of creating possible new jobs for himself while this job remains unfinished.

Frank gave us the best "personal care" from tile selection, estimate, to installation..and very professional job..

Superb. Frank goes above and beyond.

The job for repairing work of the Master Bath/Bedroom was bid out for material, labor and paying Pro Design Gruppo for travel and housing. Three days was to be spent on the job repairing and fixing the mishap of JLG Carpentry. Upon beginning the job, instead of staying on the job and overseeing Myers Custom Carpentry as originally agreed upon, Pro Design Gruppo spent 1 1/2 days perusing potential clients along with taking Myers Custom Carpentry off the job for more than several hours to bid on a possible new jobs. Based on unforeseen issues and taking Myers off the job, additional time was needed to complete the job. When scheduling for a return visit, Myers Custom Carpentry arrived over 6 hours late due to a re-visit to a potential client of Pro Design Gruppo while Pro Design Gruppo never showed up to supervise remaining work as originally agreed upon. Its unfortunate that Pro Design Gruppo started out with potentially assisting in a unfortunate situation that was created by his referral of JLG Carpentry but then took advantage of the situation by setting up appointments, visiting potential clients in the hopes of creating possible new jobs for himself while this job was paid for but remains unfinished and paid materials never received. There was no further discussion regarding the job only an unprofessional voice message left by Pro Design Gruppo.

Frank took all of my needs into account & I was an active participant in the design process. He made valuable suggestions to enhance my space & coordinate with my home design. When we hit bumps, he did the right thing. He works closely with the carpenter, the installation was perfect. I've renovated 5 houses. I know the difference between average & excellent. I highly recommend Frank's company without hesitation.

Frank was a true professional. Answered all of my questions and took his time to make sure everything was pefect.

Frank the owner of the company was just amazing to work with. He is very professional, gives undivided attention ,goes above and beyond. He took time on the weekend to come by and take all the measurements, spent a lot of time to design the kitchen and gave plenty of other suggestions, ideas and great advice. He worked within our budget and came through with everything we wanted in a kitchen. Very keen on detail and customer satisfaction. . It was just a truly pleasant experience