Eastern Propane

Propane Sales Services

About us

Family owned & operated. Emergency after hrs calls only: (570) 647-2820. See website for Heating Assurance Plans & other details. Additional phone - (800) 689-5559.

Business highlights

87 years of trusted experience

Services we offer

Residential, commercial & industrial propane.

Amenities

Free Estimates
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

3.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
40%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.6
value
3.0
professionalism
3.4
responsiveness
3.2
punctuality
3.4
Showing 1-5 of 5 reviews

Lori B.
10/2022
1.0
propane sales
  + -1 more
I have been a customer for over 15+ years of this propane company through two different business takeovers. CHECK YOUR PRICES ON PROPANE deliveries!!! My last purchase from Eastern, I was charged $5.99/gallon where the lowest price on a customer owned tank was $1.86, the locally average price of $2.337 gallon. Eastern agreed to lower the price to $3.20 gallon but after checking their invoices for the past year, I was charged an average of $4.406 - $2.069 OVER the locally average price. Decided to purchase my tank elsewhere so that I can shop prices. Took one month for Eastern to pick up my tank, another tank and numerous calls to credit for the remaining propane in the tank. When they finally agreed to issue the credit, they charged another $90 pick up fee!! One year of switching from Eastern more than pays for the purchase of my own tank.
Description of Work: Propane Purchase

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


William S.
10/2017
4.0
propane sales
  + -1 more
So far, deliveries are as expected.
Description of Work: Propane delivery

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Parin S.
01/2014
1.0
propane sales
  + -1 more
My experience with Eastern Propane has been terrible. My house is in a community where Eastern worked out a deal with the builder to install underground tanks, as such you are stuck buying from them - and they take full advantage of that fact. They charge more than the other providers and even though they charge you a maintenance fee, they will try to charge you on top of that for everything they can. Our house was not from the builder, so initially we tried to get tanks from another provider so we would not have to use Eastern. Eastern politely threatened us - they said that if we didn't buy from them they would take back their underground tank (which I did not care about), and that they would sue us for the cost of the removal. Since I didn't want to escalate matters, I signed with them. This was a big mistake. Apparently, if I had held out I might have been able to get out using this disappointing company. I would suggest that you do not sign anything with this company. Once they had us signed up, we were subject to inexplicable price jumps, minimum purchase amounts, and annual fees. Also do not use them for any kind of service. No matter they may claim, nothing is free - even though they charge you a monthly fee. If you are already stuck with Eastern Propane because you signed a contract, or they own your tank then I sympathize and I an only suggest that you avoid using their expensive and unreasonable service department. If, on the other hand, you have a chance to avoid this company, then I would suggest using anybody else.
Description of Work: Supposed to provide gas, and check for leaks.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$100

Paul K.
06/2013
5.0
propane sales
  + -1 more
I am buying through a cooperative through them, the pricing is excellent. So far their service has been excellent. They came and did what they said they would do, when they would do it.
Description of Work: Eastern Propane provides propane to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2.25

Melvin G.
04/2013
4.0
propane sales
  + -1 more
They have always been great. The people are great. I never had a problem with them like never destroyed anything while they are filling in. I would continue using them.
Description of Work: I used Eastern Propane about three weeks ago when they came and filled my tank up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

    Contact information

    1 Langan Ave, Hawley, PA 18428

    www.easternpropane.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Propane Sales Services

    FAQ

    Eastern Propane is currently rated 3 overall out of 5.
    Eastern Propane accepts the following forms of payment: Discover,MasterCard,Visa
    Yes, Eastern Propane offers free project estimates.
    No, Eastern Propane does not offer eco-friendly accreditations.
    No, Eastern Propane does not offer a senior discount.
    No, Eastern Propane does not offer emergency services.
    No, Eastern Propane does not offer warranties.
    Eastern Propane offers the following services: Residential, commercial & industrial propane.

    Contact information

    1 Langan Ave, Hawley, PA 18428

    www.easternpropane.com