J & J Concrete & Paving

I called him and it took him 6 weeks to do the work.  He did not pave a portion of the cement behind my ac unit.  He broke my garage door because he put too much cement down and it is uneven from the cement in my garage.  One of his workers broke a piece of my block window by trying to remove a piece of wood.  There is also cement all over the block window.  They left and did not tell me about the block window. I would have never known, but my neighbor saw it happen. I have called him several times and he has not called me back.  He did tell me he would show up to my house and he never showed.

called him but got no calls in return, never do again, anyone can come take a look at my job.

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It was done on time, and the price was reasonable, however, about 65% of the concrete has cracked.  I called approximately 10 times, and they did not respond to any of my calls.  Once I did get in touch with them, I expressed my concerns, and they just informed me that there was a 3 month warranty, and they would not be able to fix anything without charging an additional fee.

This was not a good experience with J&J. Jon (owner) and his workers demonstrated an overall lack of professionalism and they took many shortcuts along the way. His crew began the work a year ago and finally I am reasonably pleased with the state of our driveway and walkway. However, I do have my doubts that their finished product will be able to stand the test of time. I would be very wary of contracting J&J to do any work. That is my quick summary but if you care of learn the details of the work, please read on.
Beginning last April we began researching companies that could do asphalt driveways and/or paver walkways. We had 5 companies come to our house to bid on the jobs and after much deliberation we decided to go with J&J for two reasons. They would save us a few thousand dollars and they claimed being able to do both asphalt and concrete paver jobs.
We first began to realize some of the difficulties in working with Jon when we began to communicate by phone about scheduling the work and choosing the type of concrete paver stone for our walkway. Jon and his assistant rarely followed up my calls or emails in a timely fashion. Sometimes days would go by before I heard back from J&J, even after a second or third attempt to get in touch. I also asked Jon what type of paver stones he uses. After he told us the brand, we went to a showroom to pick out our preference. The day the stones arrived at our front yard, they were not the ones we told Jon to use.
It took the J&J paver crew and the asphalt crew about 3 days to complete the job. At first glance everything looked good but upon further inspection some issues arose. The first issue that I encountered was that all of the dried leaves, grass and dirt that was on our old asphalt driveway found its way into our two recycling bins: two full bins. Obviously, this was not recyclable material. I don?t know if the men intended to use the bins to transport it to their truck or they purposely meant to leave us with full recycling bins of dirt but either way, it turned into a huge headache for us to cleanup. When I was disposing of the dried leaves, grass and dirt, I found wrappers from the crew?s lunch within all of the other mess.
The second issue that arose after a few weeks was that the polymeric sand that was laid between the pavers began to wash away and cracks formed between the stones. After finally getting a call back from Jon, he agreed to send some of his men out to sweep in more sand and use our hose to mist it again. When his men arrived, they tried to leave the bag of polymeric sand on our porch for us to do. My wife reminded the crew that they agreed to sweep in the sand and mist it, and they obliged.
The third issue was probably the most disappointing. This past March (less than a year after completion) as the snow was melting I began to notice large cracks again between the pavers and this time between the pavers and the concrete edging. Also, a few of the Belgian Block stones that line the new driveway were loose. I left a message with Jon and he agreed to come to our house to take a look. This is when he and his men showed their greatest lack of professionalism.
Jon kept saying that he stands by his work and they?ll fix it but continued to blame me for poor maintenance, the ?low water table? for dislodging a few stones, the harsh winter, and holes in our yard. He agreed to come back when the ground dried, of course upon my reminder again. At the end of April, his crew came by on a Saturday morning without confirming that they would be here. Luckily, we were home to make sure they repaired all of the areas that were showing such quick deterioration. This crew leader was clearly trying to complete a quick fix and be on his way. We argued about how the work should be repaired and finally he agreed to fix it properly by redoing the areas where the cracks had formed.
Needless to say, I would not recommend J&J for any job. Although we saved some money by contracting them to do our work, I would have gladly paid more to have someone else to the job correctly. It was not worth the yearlong headache.

Professional, quality work done in great time frame. :)  No issues or problems at all.

unknown

Good job

John and company did a great job for us. My framers remarked that the slab work was the cleanest they've seen in a long time. Would recommend Jand J Concrete without hesitation

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We liked them. They showed up. They did a nice job. They didn't make a mess. It looked great. We were happy with them.

Excellent job. The work was done well and professionally.

They were pretty good. I paid a little more than my neighbor but they did everything well.

John was very prompt about providing a quote (and actually providing a requote since we were making changes to the original quote). The price was about 1k less than the other contractor we contacted. However, after speaking with others after the job, it sounded like we may have gotten $500 cheaper elsewhere. After committing to the quote, they stated it would be around 3 weeks until they would start the driveway. However, 6 weeks passed and I had to call them to give them a reminder. They called back the very same day and started the work the next day at the time they stated. Finished the job in 1 day and the quality looks good. Can't say that it will last for a long time... but it looks great now!!

The first set of steps Jand J put in was so bad (different size steps, some steps facing up while other steps were tilted down) that they had to break up the steps and pour new steps. When they completed the work on the second set of steps, I asked the Haverford Township Building Code Inspector to verify, if I placed my home up for sale, the steps would pass inspection. The new steps developed a crack the length of the top step to where the step meets the next bottom step. There were also spaces appearing on other steps where the top step joins the bottom step. I contacted Jand J Concrete and Paving and told them of my concerns. I wanted to know what was causing the problems and what can be done to prevent other damage to the steps? I was told, by the owner, that he would come and go over the problem with me. Even though he lives within walking distance from my home, he never stopped to review my concerns.

At first Jand J was responsive and seemed professional when I contacted them to widen my driveway and they completed the job fairly quickly. Aside from some clean up problems and a small chunk of the concrete porch chipped off and rolled flat into the driveway, we had been overall satisfied with the work. However, less than seven months went by and indentations in the expanded driveway are forming where I park my car; right where the car tires are located. I contacted Jand J about this on August 17th and informed them of what was happening. John (from Jand J) contacted me the following Monday (8/20) and said that he would come by that Monday or Tuesday (8/20 and 8/21) to inspect the driveway. No one showed. I followed up Friday morning (8/24) and left a message. I received no reply. I left another message on September 4th. I still have received no reply.

THEY WERE NEAT AND ON TIME. JOB LOOKS GOOD. PRICE WAS REASONABLE.

WHEN THEY COMPLETED THE JOB, IT WAS BEAUTIFUL. THEY CLEANED UP AFTER THE JOB AND YOU DIDN'T EVEN KNOW THEY WERE EVER THERE. THE PRICE WAS VERY REASONABLE. THEY WERE EXCEPTIONAL.

VERY FRIENDLY AND COURTEOUS. PROMPT AND THE JOB WAS DONE TO MY SATISFACTION.

REASONABLY PRICED FOR A NEW DRIVEWAY. PROMPT, POLITE, AND FINISHED IN TIMELY FASHION.

CONTRACTOR VERY PROFESSIONAL AND EXPLAINED IN DETAILS THE JOB AND COST ESTIMATE. VERY SATISFIED.