GIUSEPPE KITCHEN & BATH

Overall, the process was just mediocre. It started off very well. Giuseppe himself came to evaluate our kitchen & sketched out a plan of what his vision was. He was very pleasant & helpful & had great ideas. He was not a snob, like other folks who had come to our house to give an estimate. We were very excited with his plan and with his estimate. We commenced the project & all seemed to be going well until we noticed that there was a leak in the ceiling and we didn't want to have him drywall until the leak was investigated, which he never did. Also, he insisted that he use his own electrician, who was very elderly & didn't speak English (which didn't necessarily bother me until I had questions for the electrician and he couldn't converse with me, and no one could interpret because none of the other workers spoke Italian). When I voiced my concerns with Giuseppe, he never responded. The cover plates for the outlets were not straight, and the outlets themselves are not aligned with each other, so the outlets look unprofessional and uneven, not lined up with each other. The worker who tiled did not use any caulk, only a cement, so now the cement is crumbling as the house is settling. There is a giant gap in between two pieces of granite counter top where it should have been caulked and wasn't. Our kitchen was the original kitchen from 1948 when our house was built, it had never been updated. So, our kitchen is much better than it was, of course. However, Giuseppe was not responsive when we had questions or concerns and we felt ignored. It was our first time having any major work done in our house, so we didn't really know what to expect. This was a great learning experience for us. Now we know how to advocate for ourselves if we have work done again. I would not recommend Giuseppe & his workers for a very large job, as I felt they cut corners & he used workers who were not very skilled. I might recommend him for a very small job, but certainly not for a major remodeling.