Bill Perna Plumbing

Out of all the professionals who have done work at our home, Bill Perna the Plumber has been the most reliable for many years. He comes in good time, does great work, is always professional, and his prices are very fair. We knew that whenever a new plumbing issue came up, we simply had to call Bill and it would be resolved!!!!

Bill replaced the following:

Shower valve body, 2 gas valves, 6 water valves.

Work was done well and within a reasonable time frame. He informed me of possible issues as the job progressed. He left no debris.

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I contacted Bill Perna when I was remodeling my kitchen. He plumbed the dishwasher and kitchen sink. It involved moving the sink water supply pipes and drain pipe, installing a new supply line and drain line for the dishwasher, and installing an ice maker water supply line going to the refrigerator . Bill also re-plumbed quite a bit of copper piping in the basement. He installed new supply lines to the laundry sink and to the washing machine. He also added a frost proof faucet on the outside of the house. Bill was responsive when I contacted him and scheduled a time later in the week to come take a look at the work and provide an estimate. His price was much lower than the other two companies the provided estimates, so I chose to go with Bill. Everything went smoothly and I was satisfied with the work he completed. I will use him in the future for any plumbing work that is needed.

Bill came on time and took our "list" and went to each problem area and fixed it or if he couldn't he offered suggestions as what to do or who call.

Some of our plumbing problems weren't plumbing problems at all; they were construction or mechanical problems.

came quickly; finished the job; friendly and helpful

They were very prompt and came when they said they would. They did the work and we do not have any problems at all.

I noticed that huge water spots were appearing on the drop ceiling in the kitchen which is directly under the 2nd floor bathroom There was also water leaking on the kitchen counters and floor. After moving some ceiling panels to the side, noticed that a large area of the ceiling had buckled from leaks in the drain pipes mentioned. These pipes were not accessable at all since they were sandwiched between the bathroom ceramic tile floor and the wooden subfloor beneath that. Since I've used Bill in the past with excellent results, he was the first person I called. Bill was very responsive and came out the next day to examine the problem. He told me exactly what needed to be done and quoted me what I thought was a very fair price.
Over the space of two days, here's what was done.
-removal of toilet
-removal of vanity
-a channel cut in the bathroom floor to get at the drain pipe
-another channel cut from the sink to the waste pipe to get to that drain pipe
-removal of at least 8-10 bucketfulls of debris consisting of old tile and the wet bed beneath it
-installation of new drain pipes for both vanity and bath tub
Bill was thorough, professional, and kept me informed of his progress every step of the way. He kept the work area as clean as possible and made sure all the dust and debris was removed prior to leaving at the end of each day. After I get the new floor put in, Bill will return to re-set the toilet and reinstall the vanity. Bill's primary concern was to get the bath/shower back online since we have a half bath we can use until the floor gets done and we again have use of the upstairs bathroom toilet and sink. I cannot say enough about Bill's professionalism and how quickly he responded to this massive problem. I highly recommend him totally and without reservation!

Bill called back promptly, and arrived on time. He was professional and described completely the work that would be done. He worked efficiently and completed all the repairs with minimal inconvenience to us. He cleaned up as he completed each task. He will be my plumber from now on.

It went well overall

Bill Perna was prompt in returning my call (same day) and in making the appointment for a convenient time. He was on time and professional. He did good work and fixed the problems leaving no mess behind. His price was reasonable and I would definitely recommend him and use his services again.

My water heater decided it was time to begin leaking a few weeks ago. It was installed by Sears back in 2002. There seemed to be a time they lasted practically forever but that's not the case anymore it seems. I gave Bill a call at about 10AM and left voice mail. He called back about an hour later and said he'd be right over. After checking things out told me that it was definately beyond repair and needed replacement. He even went the extra mile by calling the 800 number on the heater's label to see if there was any warantee left on it, but no such luck. After quoting me a price, which seemed very reasonable, he and his son went out to get a replacement heater and were back in about 30 minutes. The new one was up and running in a little over an hour. Bill and his son cleaned the work area thoroughly before leaving. With Bill, you always know what to expect and there has never been any surprises during or after the job. He's very personable, professional, and reliable. If you're looking for estimates to have any sort of work done, you owe it to yourself to get a quote from him, too.

After removing the stem of the cold water spigot, Bill said that it was shot and definately needed replacement. He went to a plumbing supply store and was back in about 15 minutes with a new one. In about 10 more minutes, the water was turned back on and "presto!" the new cartridge worked like a charm and the water shut off like it was supposed to. The defective fixture was only about a year old and shouldn't have failed. Bill said that "stuff happens" and there was really no better way to explain it.
Bill took the time to explan the cost of a more modern, 1 handled shower fixture but what I had was really just fine and would give years of good service. Bill also gave me an estimate for replacing a rather old toilet in my powder room which I plan on doing sometime down the road.
Bill was a true gentlemen, highly professional, and was a pleasure to work with. From now on, he will be my "go to" plumber for any more problems I may have in the future. I highly recommend Bill without any hesitation!

He is very reasonable priced and straight-forward with all my options.  In order to accommodate my needs as well as my budget, he gave me several options for my repairs.  He's very honest and didn't try to take advantage of me.  I highly recommend him and will absolutely use his services in the future.