Master's Design Build Group

Brian does quality work. He was also very patient with me when I tweaked the design numerous times and when a miscommunication resulted in him having to do some rework. He did accidentally damage the screen in our front door but fixed it. There were a couple of other minor issues that he also came back to fix with no issues. Job was completed on time and looked beautiful! He was sometimes a little slow to reply to emails but always did respond within a few days. We are now in talks with him do do some additional work on our house.

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Bathroom remodel

Brian and his crew showed up as scheduled. They hung plastic sheeting to contain the dust generated from ripping out the v, building a new end frame to the exposed opening between the different ceiling elevations, installing new drywall and plastering/ sanding the ceiling. Pot lights were installed in the desired locations and dimmer switches, that can work with LEDs in the future, were installed to handle the light sin three zones. Brian and his crew cleaned up daily and managed to keep the dust from spreading outside of the work area. Work was done in a totally satisfactory fashion and Brian and his crew were a pleasure to deal with.

Everything started smoothly. We probably made few mistakes. One was not giving Brian a completion date. When he asked if we had any vacation planned I thought that meant that he would be working on our project until completion. About half-way thru the project Brian goes for a weeks vacation and then after he comes back his helper goes on vacation. My fault though because I kept telling Brian no hurry. Second mistake, after we approved the design we should have gone over with Brian exactly what we wanted IN the cabinets; lazy-susans, utensil trays, etc. I wound up with a cabinet that was supposed to have skinny dividers so I can store my baking pans and that was a disaster, they put in two very thick dividers and I could only get 3 or 4 pans in. With the skinnier dividers all my pans would have fit. Brian did have someone come out and sort of router out one of the dividers but that did not help as much as it would have, had they been the correct width to begin with. I still have one large divider wasting space.
He gave me recycle bins for under the sink but they were really puny and I had him take them out. He did make me the pull down bins right under the sink above the cabinets that I can open and put my scrubbers so they do not have to lay on my beautiful granite but even those were not as nice as I would have picked. Again this is mostly my fault, I should have shown him exactly what I wanted. Brian is a design genius but when it comes to the guts he needs a little help.
I loved the fact that I could trust Brian and his crew explicitly and could go to work all day with no worries. When I came home, most of the time they were gone and they left things really nicely cleaned up.