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34 years of trusted experience
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Reviews
4.25 Reviews
Showing 1-5 of 5 reviews
RICHARD G.
10/2007
appliance repair
+ -1 moreBecause of the higher price quoted by Best Appliance, I called Baker's Appliance Repair to install the new display unit. It was installed on 9/27/07. Their total bill was $410 as they quoted (included labor, tax, service charge and new part). It took the technician about 45 minutes to install the new display unit.
Description of Work: I called Best Appliance to repair my Thermador ovens. The technician diagnosed the problem as a defective display unit. He said he would check on the price to make the repair. The service charge for the service call was $101.30. Best Appliance called and left a voice mail message that the price to install a new display unit was $574.60, plus tax, less the service charge. I calculated their final charge to be $507.78 which included tax, less the $101.30 service charge. I learned from Thermador Customer services that the price for a new display unit was $210. Thus, Best's labor and service charge to install the unit was $297.78. I thought this charge was excessive as I estimated the time for repair about one hour. I called another service center (Baker's Appliance Repair) recommended by Thermador and was quoted a price of $410 to install the new display unit. This price included labor, tax, the service charge and the new part. And it was $63 less than Best Appliance.
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$410
Danielle D.
05/2007
appliance repair
+ -1 moreI called Best Appliance and they made an appointment to come out the next day. They called before arriving because they thought they might be a couple minutes late, though, in fact, they were on time when they arrived. The repairman examined the machine and told me that it an older model (Fisher & Paykel) which is very costly to repair because it has to be completely unassembled just to begin the repair. In short, he recommended that I look into replacing the dishwasher. He assured me that he would be happy to fix it if I so chose. I decided to not repair the machine. I then asked him all sorts of advice about what new machine I should buy and what reputable dealers he could recommend. (I assumed he would charge me the service fee, so I figured I would get my $100's worth.) He was very knowledgeable and gave me lots of really good advice. When I went to pay him, he said there was no charge because he did not do the work. Boy, was I impressed.
Description of Work: Leaking dishwasher (double drawer Fisher & Paykel. Repairman examined the machine and could see that it was leaking really bad. He checked the electronics and they were working fine. He explained how long it would take to do the repair, and how much it would cost. I decided not to invest the money in the old machine but to put that money toward a new dishwasher. He did not charge me anything because he said he did not do that repair.
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Yes, I recommend this pro
SHIRLEY B.
09/2005
appliance repair
+ -1 moreCALLED CO, TALKED WITH SOMEONE FROM THE CO, GAVE MY NAME AND PHONE NUMBER. HE REPEATED THE INFORMATION AND SAID HE WOULD CALL BACK THAT DAY. NEVER CALLED BACK. ITS BEEN OVER A MONTH NOW.
Description of Work: CLOTHES DRYER REPAIR.
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PAULA S.
11/2004
appliance repair
+ -1 moreHANDLED REPAIRS PROMPTLY AND EFFICIENTLY. SERVICEMAN SEEMED KNOWLEDGEABLE.
Description of Work: REPAIRED GAS BURNER ON HERMADO COOKTOP.
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Yes, I recommend this pro
$112.31
11/2003
appliance repair
+ -1 moreTHEY RESPONDED IMMEDIATELY ON THE SAME DAY WE REPORTED A PROBLEM. THEY CAME RIGHT OUT AND FIXED THE PROBLEM
Description of Work: THEY FIXED OUR WASHER.
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Yes, I recommend this pro
$75
Contact information
580 GRAPEVINE DR, Hatfield, PA 19440
Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMLicensing
Insured
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Service Categories
Appliance Repair
FAQ
BEST APPLIANCE SERVICE is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
BEST APPLIANCE SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, BEST APPLIANCE SERVICE does not offer free project estimates.
No, BEST APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, BEST APPLIANCE SERVICE does not offer a senior discount.
No, BEST APPLIANCE SERVICE does not offer emergency services.
No, BEST APPLIANCE SERVICE does not offer warranties.
BEST APPLIANCE SERVICE offers the following services: REPAIRS TO RANGES, DISHWASHERS, DRYERS, MICROWAVES, REFRIGERATORS AND WASHING MACHINES.
TRASH COMPACTORS, SUB ZERO AND GE MONOGRAM.
Contact information
580 GRAPEVINE DR, Hatfield, PA 19440
Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PM