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Moffat & Sons Refinishers

Bathtub Restoration, Ceramic Tile, Kitchen and Bath Remodeling,

About us

Family Owned and Operated For Over 23 Years! Serving Bucks County, Montgomery County, and Surrounding areas. With extensive expertise and the latest equipment, Moffat and Sons Refinishers provides top quality work at the best price. From remodeling, to refinishing, to reglazing — we restore the appearance of your bathrooms to a state only comparable to that of a newly built structure. We are proud to utilize and endorse Kott Koatings, Inc. brand glaze. Not only has the glaze been tested to be both safe and non-toxic for our customers, it is also incredibly ultraviolet resistant!

Services we offer

Bathroom & bathtub refinishing & reglazing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.421 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
5%
3
10%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-21 of 21 reviews

Angie L.
01/2018
2.0
bathtub refinishing
  + -1 more
Moffat & Sons refinished our tub in April, 2015. The initial job was fine, except that the refinishing material was sprayed all over our brand new tile floor and even out into the hallway onto our wood floor. I called the company and they came out and cleaned it up as best they could. There is still a slight residue on our wood floor. Over the last 2 1/2 years, the finish has started wearing down in places and chipping really bad in others. We have been very careful about not having any metal containers in the tub that could be dropped, causing a chip, or using any abrasive scrubbing materials/cleaners (as advised when the job was completed). Additionally, the "sand finish" that we had put on the bottom to prevent slipping has stained over the last 2 years (and I clean quite frequently). The pictures below were taken directly after a thorough cleaning, but our tub always looks dirty. I only just recently contacted the company, because until the large chipping started happening, I was willing to live with the small spots and stained "sand finish." Their response was that because I did not contact them within the 2-year period they would have to charge to redo the entire tub. I don't like to leave negative reviews but feel compelled to share my experience, because I wish I would have known this before we decided to hire Moffat & Sons.
Description of Work: Refinished bathtub

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$428.75

Edith C.
09/2015
5.0
bathtub refinishing, ceramic tile
  + 0 more
The tub was in terrible condition. Ron met me to review what needed to be completed and also made some suggestions on adding a drain plug which was no longer there. Jeff came out and did a beautiful job on the tub. I am seriously considering having all the tile reglazed as well.
Description of Work: Reglazed the tub and put in a new drain stopper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Christopher H.
09/2015
5.0
bathtub refinishing, ceramic tile
  + 0 more
unknown
Description of Work: I talked to 3-4 different people about refinishing our tubs and didn't feel comfortable with anyone. Then I called Moffat & Sons and knew right away I found our guys. Ron was unbelievably helpful and forthcoming on our initial phone call. He supplied us with answers to all of our questions and gave us a quote right over the phone. No sending pictures or coming out for estimates. We had one tub that was rusted on the bottom and another that was all scratched. They refinished both without any issues and we couldn't be happier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Kristen G.
08/2015
1.0
bathtub refinishing
  + -1 more
Setting up the appointment was easy. I informed Mr. Moffat this was my first time having a tub glazed so I asked several questions. I was displeased that Mr. or Mrs. Moffat or their son who did the work failed to point out the important detail that a bathmat could not be used post glazing. Not only did they fail to mention it but the information was not clearly worded and the last point in their small typed warranty information. When large sections of my tub peeled off I called and they asked me if I used a bathmat to which I honestly answered "yes". Mrs. Moffat told me that using a bathmat means I broke the warranty and they could come fix it but I would need to pay for it and her husband would call me back to setup the appointment. Then when Mr. Moffat finally called me back (after 2 more weeks of my tub peeling more and more each day) he started the call by asking me in a stern tone "don't you think you should take some reasonability for this issue?!?!" I had not said more than a hello and I was not challenging the cost of $150 to pay for the fix. I agreed to pay the cost to fix the tub since it was part of the warranty. I suggested to Mr. Moffat that since this is a common problem (his wife's words) he make it clear to new customers that you are not able to use a bathmat following a tub reglaze. Finally when the tub was fixed I had to ask Mrs. Moffat to send me something that clearly states what cleaners can/can't be used. In the flyer she sent me the first point in BOLD type said no bathmats. I asked why this wasn't sent to me prior to the service to which I never received a response. In the end Mr. Moffat only charged me $75 (not $150) to fix the tub but this whole thing could have been avoided with better communication. Unfortunately I would not recommend this company based on their lack of clear or prompt communication and their defensive customer service approach.
Description of Work: Reglaze a tub

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$500

DREW W.
07/2015
3.0
bathtub refinishing
  + -1 more
Didn't Hold Up. I really wanted this to work. This tub is in a rental property so a quick turnaround was critical. Initially the tub looked great but 6 months later it started to peel. The worst part was it was peeling on a vertical surface. Luckily it was under warranty (1 year). When I called for warranty service I was asked "are your tenants using a bath mat" which voids the warranty. Since the peeling was on a vertical surface in the front of the tub, bathmat wasn't the issue. And the tenants were instructed to not use abrasive cleaners or sponges. They came out to fix the peeling but this was an inconvenience to me and my tenants (took 48 to dry, again). Now approximately one year later it's peeling in a different vertical area. So now I am spending about $1,000 to install a new tub and surround. I thought about calling the company to make this right, but I know it will just peel again. I also thought I would ask for a partial refund, but I don't have the time to haggle over $200. I have nothing against the company, just the quality of workmanship. I want this review to be a warning to anyone thinking about tub refinishing. I was expecting to get 5 years out of this but only got two. Another mistake I made was not being there when the work was done. I feel that the poor workmanship may have been because; a) I wasn't there or b) it was a rental property so they didn't take the time they would with someone's primary residence, or both.
Description of Work: Refinish Bathtub

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$450

Joanne O.
04/2015
5.0
bathtub refinishing, ceramic tile
  + 0 more
The tub looks spectacular - like new. Jeff was prompt and efficient. He was able to fit us in their schedule shortly after we called. We are pleased with the results and we would recommend them.
Description of Work: Jeff reglazed a tub that had serious rust issues. He applied a sandy tub bottom that keeps you from slipping. He also recaulked the border of the tub where it meets the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from Moffat & Sons Refinishers
Thank you for the nice review on the job done by Jeff.

Katherine B.
11/2014
5.0
bathtub refinishing
  + -1 more
It went great! Professional family service. Love doing business with local community.
Description of Work: Total resurface of tub, no slip bottom applied, all caulking was done 3 days after drying.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Moffat & Sons Refinishers
Thank you for the nice comments. It was a pleasure doing soke work for you.

Nili B.
06/2014
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: We were very satisfied with the work done and we already recommended their services to our neighbor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Moffat & Sons Refinishers
Thank you for your kind comments.

Paul M.
06/2014
1.0
bathtub refinishing
  + -1 more
It did not go
Description of Work: I emailed Mofat with a question about their technique and never received and answer. I used a different company

Rating CategoryRating out of 5
responsiveness
1.0


Marguerite G.
05/2014
5.0
bathtub refinishing
  + -1 more
Mr. Moffatt was very professional and friendly when I placed a call asking for an estimate. We set a date and time for the repair and the service man arrived at the designated time. Our tub was stripped and reglazed. A few days later, Mr. Moffat returned to complete the tub work. My tub looks like new and I was extremely pleased with the results. I would definitely recommend Moffat and Sons for a tub reglazing.
Description of Work: Reglazed a bath tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Moffat & Sons Refinishers
Thank you for the opportunity to provide our services. We appreciate your review.

Deborah W.
04/2014
3.0
bathtub refinishing
  + -1 more
unknown
Description of Work: they were very nice and responsive however I was disappointed in the quality of the tub resurfacing. They explained to me that the resurfacing that had been on my tub was a better quality but was deemed toxic and is not used anymore. I don't know if that is the source of my dissatisfaction or the quality of the product or application they used. I called to complain and they came back to correct some problems but I still felt the surface was a little bumpy. Perhaps my expectations were not reasonable.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Blair P.
04/2014
5.0
bathtub refinishing
  + -1 more
They came when they promised, came down and gave the quote.
Description of Work: We used Moffat and Sons Refinishers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Moffat & Sons Refinishers
Thank you for your interest and trust in Moffat & Sons

Sandy R.
11/2013
5.0
bathtub refinishing
  + -1 more
They refinished our old bathtub and it looks like new.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Willie L.
09/2013
5.0
bathtub refinishing
  + -1 more
great
Description of Work: stripped bathtub glazed it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

John O.
08/2013
5.0
bathtub refinishing
  + -1 more
They did a great job. The only problem was that what was described as a one-day job (Monday)actually took 3 days stretched put over four (Monday, Tuesday, Thursday).
Description of Work: Reglazed shower enclosure in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Claudia S.
03/2013
5.0
bathtub refinishing
  + -1 more
hey were wonderful. They came and gave an estimate. The person who did the actual work was very professional. He came twice after that. He cleaned up and even wore booties in the house. He was punctual as well.
Description of Work: They resurfaced my bathtub. They were excellent. They came twice after the estimate. They made sure that all the areas were clean after the process. When they finished with the process, they let it dry. They returned a few days later to make sure everything dried properly. They were punctual and very professional in all ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Claudia S.
02/2013
5.0
bathtub refinishing
  + -1 more
They did an excellent job. They explained the procedures in full detail. They were extremely professional. I was very impressed. They were neat, on time and efficient. I would not hesitate to recommend Moffat & Sons. They were excellent.
Description of Work: They re-glazed my bathtub. This entailed cleaning off the residue from stickies on the bottom of the bathtub. They glazed the tub. They re-caulked the bathtub area on wall and floor. They returned a few days to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

LORRAINE B.
01/2012
5.0
bathtub refinishing
  + -1 more
We used them twice and we were very happy with their service. They did a nice job. They responded quickly to the call. They came out, gave an estimate, set up an appointment, and came out when they said they were going to come out. That was important because we didn’t live in the house and we had somebody over there to let them in. They did a good job. Their prices were fair. It was about normal for what people charge to do this kind of job. We have had our bathtubs redone before and had problems with it, so we were on the lookout for potential problems but we didn’t have any. They were very responsive. They came out immediately to set up a date, when we called. They were very professional. They came prepared for the job. They worked the hours they said they were going to work. I also appreciate the fact that they were willing to bill me. I would absolutely use them again. I have recommended them to other people who were looking to have their bathtubs refinished as opposed to replacing it.
Description of Work: I used Moffat and Sons Refinishers in June 2011 for redoing our bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill C.
11/2010
5.0
bathtub refinishing
  + -1 more
The tech. arrived on time. Tapeing the fixtures and preparing the tub took about an hour. The entire job took about 2 1/2 hours. The bathroom was off limits for 2 days while the tub dried. The tech returned on Friday to take off the tape and recaulk the tub. We are very happy with the finished job.
Description of Work: We had our bathtub resurfaced. The tub was sound but quite dull and very difficult to clean. Done in 1/2 a day. 72 hours to dry before using. Looks like new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

MICHAEL C.
07/2007
4.0
ceramic tile
  + -1 more
They did very well and the quality of the work was fantastic. I was very impressed and I would recommend them to anyone. They were on time, friendly, and made sure to answer all of our questions.
Description of Work: They re-glazed our tile for the whole bathroom, which is about 10 x 12 in size.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

SUSAN M.
12/2004
5.0
bathtub refinishing
  + -1 more
GAVE US AN OVERVIEW OF THE PROCESS AND HOW LONG IT WOULD TAKE. COMPLETED WORK ON TIME. GAVE US INFO AS NEEDED ON WHEN WE COULD SHOWER.
Description of Work: INSTALLED A SHOWER STALL ENCLOSURE IN THE MASTER BATHROOM. WALL BEHIND SHOWER TILES WAS FALLING APART.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    4005 Francine Dr, Hatboro, PA 19040

    www.moffatandsons.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Bathtub Restoration,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Countertops and Backsplashes

    FAQ

    Moffat & Sons Refinishers is currently rated 4.4 overall out of 5.
    Moffat & Sons Refinishers accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Moffat & Sons Refinishers offers free project estimates.
    No, Moffat & Sons Refinishers does not offer eco-friendly accreditations.
    No, Moffat & Sons Refinishers does not offer a senior discount.
    No, Moffat & Sons Refinishers does not offer emergency services.
    Yes, Moffat & Sons Refinishers offers warranties.
    Moffat & Sons Refinishers offers the following services: Bathroom & bathtub refinishing & reglazing

    Contact information

    4005 Francine Dr, Hatboro, PA 19040

    www.moffatandsons.com