JMS Enterprises
About us
*PLEASE INCLUDED PHONE NUMBER IN MESSGAE CENTER INQUIRIES* JMS Enterprises, is your healthy home service provider! We are Owner Operated and have been in the art of creating healthy homes and work environments for over 42 years. All technicians are fully veted with background checks and knowledge to service your toughest problems. We are conveniently located in Hatboro, PA, minutes from the Willow Grove Turnpike. License - # CL10.
Business highlights
Emergency services offered
52 years of experience
Services we offer
60 DAY GUARANTEE ON SERVICES: Carpet Cleaning, Dryer Vent Cleaning, Duct Cleaning, Oriental and Fine Rug Cleaning and Repairs, Tile cleaning and Grout Cleaning. We are your one stop shop for a safe, Upholstery Cleaning, clean and healthy home!
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.876 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 11% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 76 reviews
Bonnie S.
Jul 2019
Excellent work and very professional.
Glenda R.
Sep 2018
They were prompt in providing a quote and the final cost of service matched the quote. The carpet cleaner came on time, worked efficiently, and was very personal, He kindly accommodated a last minute request to add a second room to the original request. The result of the cleaning was outstanding.
Paul R.
Jun 2018
Needed cleaning because of possible mold in ducts , did not find any , got cleaning just to by sure
Vitina M.
Jan 2017
I had a terrible experience with them. They were terrible. I would not trust them with my rugs. I would like people to know not to trust them. I would never use them, they should be out of business. They made a mistake, they lied about it. They were not forthright. I dealt with the owner. The workers seemed fine, but actually, in the end, they lied to me. They ruined my rug and it was very difficult to deal with them.
Barbara S.
Jun 2015
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Peggy B.
Apr 2015
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HELENE P.
Jan 2015
Chris arrived on time and explained the cleaning process and reviewed the cost of services that I had agreed to when I made the appointment.. He asked for a tour of the rooms that he'd be working in and he asked me to point out any special concerns. He moved furniture where I asked him to. He covered his shoes with protective bags when he entered the house so as not to bring in any debris from outside when he brought in the cleaning supplies. He was thorough and pleasant. At completion he walked me around to inspect his work before my payment.
Response from JMS Enterprises
"Thank you for selecting JMS enterprises for your duct cleaning needs and the review. Our goal at JMS Enterprises is for you the client to experience the Ultimate service experience. We at JMS are so happy that we met your expectations."
Andrea C.
Dec 2014
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Response from JMS Enterprises
"Thank you for giving JMS Enterprises a review. [member name removed] was very hesitant in contracting a duct cleaning service because of all the horrid stories she heard. We at JMS are thrilled that we exceeded [member name removed] expectations. Thank you again for choosing JMS Enterprises."
Gwen R.
Dec 2014
unknown
Response from JMS Enterprises
"Thank you for the review, our goal is for our clients to have the ultimate service experience."
David N.
Nov 2014
we had used JMS in the Spring for carpet cleaning and were very pleased, so when we saw that they also do dryer vent cleaning, we immediately contacted them.
I called on Friday, 11/7after our dryer stopped heating and the repair service told us it was a blocked dryer vent. Fortunately, they were able to schedule an appointment the following morning. Chris was the technician who came to service the vent. He showed up a few minutes early, which we appreciated and he was exceptionally professional and efficient. It took approximately 40 minutes and he took pains to put back the vent hose and the dryer in their proper place. He also cleaned up the area. We were again very pleased with the great service of JMS.
Response from JMS Enterprises
"JMS Enterprises always try to meet or exceed our clients expectations. I am so happy that we met your expectations, Team leader, Jan"
Amy L.
Sep 2014
Pleasant, and efficient.
Response from JMS Enterprises
"[Member Name], thank you for the review, our goal at JMS Enterprises is to meet or exceed your expectations. We at JMS are thrilled that we did so, I wanted to remind you that you have a 60 day guarantee on all the areas that we cleaned even if it is a new issue. thank you, JMS team"
Laura S.
Sep 2014
unknown
Claudia S.
Jul 2014
Chris arrived on time. He was extremely courteous and knowledgeable about his job. I showed him the attic system which was to be cleaned. It was very hot in the attic, but he did not seem to mind. He told me about how long the job would take and was right on target. He carefully brought his equipment up the stairs. He was very careful not to scratch the floors. He explained what specifically needed to done. He answered all my questions. He actually discovered the answer to the problem I was having with the system. He worked continuously until the job was complete. He was extremely thorough. He cleaned the return register so well that it looked brand new. This is the second time I have used JMS and was again impressed with the results. I did receive a follow-up call the next day about my experience. This company is dedicated to quality work and service as well as to customer satisfaction. I give the company an A+ .
Response from JMS Enterprises
"I am so happy that we met or exceeded you expectation, Thank you for selecting JMS for your duct cleaning needs. Team Leader, Jan"
Robert M.
Jun 2014
It went well. They did their job and the carpets were clean.
Response from JMS Enterprises
"Our goal at JMS is to meet or exceed your expectations I am so happy that you were satified with our service, Thank you, Jan"
Josh K.
Jun 2014
JMS did a careful and thorough job cleaning my vents. They were completely professional and made sure not to damage my walls or anything else in my house. I'm very impressed with their service! Highly recommended!
Response from JMS Enterprises
"Thank you for giving JMS a review for the services we performed at your new house, Your satisfaction is our primary goal, thank you again from the JMS team."
Julia F.
Jun 2014
unknown
Response from JMS Enterprises
"I am so happy you were satified and happy with the duct cleaning that we did for you, our goal is for you to feel that you got the ultimate service experience, thank you from the JMS team."
Darlynn C.
Jun 2014
There was only one worker but he did a good job. There were supposed to be two workers, but only one came. I think if there were two workers the job could have been done a little better, but the worker who did come still did fine.
Response from JMS Enterprises
"Thank you for giving us a review! I apologize for your unmet expectation of having two technicians perform your carpet cleaning. We normally send out each truck with one team member. One technician can usually perform all the work that is encompassed without rushing through the job and still provide results that exceed our client's expectations. We may decide to send out more then one technician based on the scope of the work to be completed or if a client specifically requests more then one technician. Thank you again for giving us the opportunity to service your carpets. We are going to call you to see if we can set up an appointment to come back out and earn an A!"
Lori S.
Jun 2014
unknown
Linda L.
Jun 2014
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Kathleen A.
May 2014
unknown
David L.
Apr 2014
unknown
Steven S.
Apr 2014
It went as expected with a couple of perks. They steam cleaned ground and upper floor carpets and even left a couple of bottles of their brand spot remover "just in case". Also left booties in case I needed to walk on the carpet before it was completely dry.They were professional and accommodating. Great job!
Response from JMS Enterprises
"Thank you so much for your review [member name removed]. We look forward to working with you in the future! Jan Sandler, Team Leader JMS Enterprises, Inc."
Karen M.
Apr 2014
Donovan and Jason arrived on time. When Donovan started his work, he was getting the correct suction from the dryer vent. He then began researching the problem and found that the vent line had become disconnected and that lint had been depositing in our basement drop ceiling! Lint was more than an inch thick in some areas, and what a fire hazard! Donovan reconnected and secured the line, helped us clean up the mess, and explained any concerns he'd recommend we take care of. This young man was our hero for catching what could have been a very dangerous situation. JMS Enterprises is very lucky to have this professional!
Response from JMS Enterprises
"Thank you very much for your review Mrs. [removed member name] . We are so happy to hear that Donovan and Jason where able to figure out the problem and also help with the potential fire hazard! We look forward to hearing from you again. Sincerely, Jan Sandler, Owner JMS Enterprises, Inc."
Mohammed I.
Mar 2014
It went well. They did an okay job but not exceptional. The edges of the carpet near the wall were still having a dusty look. Only the three bedrooms are carpeted. Everything else is hardwood. I found the price of $175 to be about $10 or $15 higher. They were immediately responsive. They were professional. We didn't have any problems. I would use them again if the price is less and if they would do a more thorough job.
Response from JMS Enterprises
"We have checked out records and do not have you listed as client, we have also checked the address you listed above and it is not listed in our database. JMS always strives to get an A with all of our clients, we are sorry you were not happy with your carpet cleaning service, but we did not perform the services for anyone under your name, or at the above said address. We have a 100% money back guarantee and will also reservice any area's that did not meet our clients expectiations. Thank you, The JMS Enterprises Team"
Donna C.
Mar 2014
There was no pressure to sign up with him at that time and his estimate was in-line with others we received. The work was done in a clean and professional manner, which is very important to me because I have two toddlers at home.
Licensing
State Contractor License Requirements
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FAQ
JMS Enterprises is currently rated 4.8 overall out of 5.
JMS Enterprises accepts the following forms of payment: CreditCard
Yes, JMS Enterprises offers free project estimates.
No, JMS Enterprises does not offer eco-friendly accreditations.
No, JMS Enterprises does not offer a senior discount.
Yes, JMS Enterprises offers emergency services.
No, JMS Enterprises does not offer warranties.