Founded 1995 • With Angi since February 2010
Founded in 1995 by owner and leading floor care expert Kevin Shutt, Complete Floor Care has been serving the residents and businesses of Central Pennsylvania for 25 years. During this time, Complete Floor Care has built an unshakeable reputation as a local, independently owned business that offers a higher value to customers more so than your volume and coupons cleaners that come and go. From spot stain removal to carpet, upholstery, or grout cleaning. Complete Floor Care combines cutting edge cleaning technology with over two decades of award winning customer service to exceed clients’ expectations year after year!
2017 Angie's List Super Service Award Recipient of Angie’s List’s 2017 Super Service Award, a prestigious honor only awarded to a select few businesses who truly show a dedication to customer satisfaction, Complete Floor Care is the name to trust when you need your floors and surfaces cleaned and protected.
Door and Corner Guards at Complete Floor Care, we make your home or business our highest priority! That’s why we offer door and corner guards to all our clients. Our high-quality corner guards will keep your walls, banisters, and furniture free from the nicks and scratches that traditional floor cleaning leaves behind. During hot and cold weather, our door guard will keep your home insulated from the outside air. With Complete Floor Care, you’ll soon find that we care about the quality and cleanliness of your home just as much as you! Visit out website for a more extensive photo gallery and give us a call today!
Verified Reviews
Showing 1-25 of 89 reviews
Diane D.
03/03/2021
Kevin did a great job cleaning the carpets! He took his time, used corner protectors, and also was able to limit the amount of cold air entering the house with a door covering device. All the carpeting in rooms, including the stairs, were thoroughly cleaned. I will definitely use Complete Floor Care in the future.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Eric L.
10/22/2020
Erik S.
09/29/2020
Donna H.
08/27/2020
Kevin did an amazing thorough job, our rugs look great! Would definitely hire him again. Kevin was very professional he explained everything he was going to do we had some stubborn stains that he was able to remove, we were very happy about that.
Description of Work
carpet cleaning
Category
carpet cleaners
Service Provider Response
Thank you very much.Jackie M.
08/13/2020
I don't typically write reviews because I don't typically need special services. That said, a 5 star review is absolutely warranted! Kevin was quick to respond, super friendly, had very competitive prices and most important, found time to fit me in when I was in a jam, in spite of his chaotic schedule. He was courteous, professional and did a fabulous job cleaning my carpets. They're 10 years old and almost look new again! Kevin- thank you for your hard work and a job well done!! I've already referred friends to you. :)
Description of Work
carpet cleaning
Category
carpet cleaners
Service Provider Response
Thank you very much [Member Name Removed]. Glad everything cleaned up. Thanks, KevinMichele C.
03/11/2020
Justin D.
03/11/2020
Andra P.
03/11/2020
I was very happy with the service and used him for years. Kevin takes care the furniture, he make sure everything is well guarded before doing anything, and he's extremely conscientious. He wants to make sure your happy with his work. It's probably 15 years that I'm using his service and I would recommend him to anybody.
Description of Work
Kevin cleaned the rugs, steam cleaned the floor tile, and seal the tile.
Category
floor cleaning, oriental rug cleaning
Service Provider Response
It's hard to believe how time goes so fast Thank you [Member Name Removed]Cortney B.
03/06/2020
Cynthia C.
12/14/2017
We called Kevin because we know he is the best there is. We have used him many times in the past and have recommended him to friends and neighbors. Our carpet looks almost new again. Next time, I won't wait so long to give Complete Carpet Care a call.
Description of Work
Our living room/hall/stairs beige carpeting was really dirty - filthy, even - after a couple years of kids, dogs, cats, and sloppy people.
Category
carpet cleaners
Service Provider Response
Thank you very much [Member Name Removed]Sandra M.
10/05/2017
Deborah T.
05/24/2017
Jody R.
01/31/2017
Marilyn S.
07/14/2015
Kevin was prompt, pleasant and honest. He did an excellent job on older stained carpets. To his credit, before he started, he also showed me where there were problems with the carpet itself and doubled checked if I still wanted him to clean them. I decided to still have the job done and he did an excellent job!
Description of Work
He clean the carpet in the entire house.
Category
carpet cleaners
Service Provider Response
Thank you for the great review. Glad everything worked out. Thanks, KevinGene L.
12/04/2014
I asked my carpet supplier who he recommended for cleaning service. Mr. Shutt of Complete Floor Care was recommended, with high expectations. He fulfilled all aspects of the job as promissed. I will invite him again as needed.
Description of Work
Carpet cleaned - 2 rooms and stairway
Category
carpet cleaners
Service Provider Response
Thank you for setting time aside to post this review. Thank you, KevinMichael S.
10/24/2014
Everything went great! Called on Thursday afternoon and left message requesting two carpets cleaned on Friday. He returned my call that evening and answered all my questions and scheduled appointment for Friday. He called me about an hour before coming over to confirm appointment. Upon arrival, he ensured that stairs, Etc were protected and went to work. Cleaning was quick and had amazing results. I will definitely use him again.
Description of Work
cleaned carpets in two rooms.
Category
carpet cleaners
Service Provider Response
Thank you so much for this review. Appreciate any time someone rates my company. Thank youLinda F.
10/11/2014
Kevin was responsive to the initial call, kept us informed along the way, and provided excellent service at the date and time agreed to. The carpets, after cleaning, look as good as when they were installed six years ago. Thanks, Kevin
Description of Work
Cleaned main floor carpets and stairs.
Category
carpet cleaners
Service Provider Response
Glad everything looks good and thank you for the review. Thanks, KevinKaren F.
10/06/2014
Carpets looked great when he was finished. They look about 3 shades brighter!
Description of Work
Kevin cleaned our living room, stairway and landing carpeting. He is very knowledgeable and gave information about dealing with pet stains on carpets.
Category
carpet cleaners
Service Provider Response
Thank you for posting this great review. Thanks again, KevinLaura C.
08/16/2014
Customer service was top notch! Kevin got back to me the same day that I inquired about having this work done, and had an estimate ready for me very quickly. Communication was excellent. We set up an appointment for the work to be done, and he called the night before to confirm. He showed up precisely on time, explained exactly what he was going to do, and gave me an estimate on how long it would take. We had moved what we could out of the rooms the night before, but Kevin moved the rest of the items on his own, some of which were quite heavy. Nothing was missed. I felt that Kevin was up-front and honest about what type of a difference I could expect to see in both the grout and the carpet, and I was satisfied with how it looked after the work was done. The carpet, especially, looks fantastic! I felt Kevin's price was fair for the amount of labor involved, and again, his professionalism/customer service is excellent. He called me when he was finishing up, and even sent a message to let me know that a package had been delivered while he was there, and that he had told the delivery person to place it in the garage. I received a follow-up phone call the next morning from Kevin, which again shows that he cares about the quality of his work, and the satisfaction of his customers. This is how business should be done! I plan to contact Kevin at Complete Floor Care again when I decide to have the carpets in our bedrooms cleaned, and I do recommend him to others.
Description of Work
Cleaned carpets in living room and additional room adjacent to living room, plus stairs. Also cleaned grout in ceramic tile floor in laundry room, kitchen, master bath, and guest bath.
Category
carpet cleaners, ceramic tile, floor cleaning
Service Provider Response
Thank you so much for taking the time to post this fantastic review. Most of the jobs I do nobody is home and that's why I'm more protective of your property. Thank you, KevinStephanie H.
05/15/2014
The man who cleaned my carpet owns his business. He was prompt, called often to update me on the date of arrival, and he was personable. He did a excellent job of cleaning both rooms and he was reasonable. I would recommend him to others.
Description of Work
I contracted to have a large family room and a small sitting area carpet cleaned. Including moving some furniture around.
Category
carpet cleaners
Service Provider Response
Hi (Member name removed), I'm so sorry I missed this review and normally I respond soon as I see something new. Thank you so much for posting this. Thank you, KevinSandra C.
05/02/2014
It's so refreshing to find a service provider like Kevin Shutt, who is professional, customer-centric, is passionate about his work and provides the highest quality results! When I scheduled the work, Kevin took the time to answer my questions and thoroughly explained the process he would use. He was realistic about the results that we could expect with our 16 year old (lightly worn) carpet. Kevin arrived as scheduled to clean the carpet in our master bedroom, sitting room and two walk-in closets. He used corner guards to protect our walls, which we appreciated. He pretreated the carpet then provided a thorough cleaning, taking his time but working diligently. We were concerned about the amount of water the process would put down, but our carpets were completely dry the next morning and look great. The results exceeded our expectations! We had asked Kevin to also clean 3 large throw rugs, which he did. I was going to replace the rugs, but now they look like new. When I asked Kevin if I could pay him extra to clean one more throw rug, he did so at no extra charge. Complete Carpet Care has definitely earned all our future business!
Description of Work
Cleaned the carpet in our master bedroom, sitting room, two walk-in closets and 4 throw rugs.
Category
carpet cleaners, floor cleaning
Service Provider Response
Thank you so much for this review. I'm thankful folks take the time to say they had a good contractor. Thank you,KevinCharles C.
03/17/2014
Complete Floor Care did an incredible job. He came punctually and cleaned diligently. We had discussed some of the problem areas in our house before he came, as we have four children and a cat. The carpet in the family room looked new by the time he had finished! The whole house looked amazingly clean and the tile floor and grout in the kitchen were spotless. I recommend Complete Floor Care wholeheartedly and I will be using their services again in the future.
Description of Work
Complete Floor Care cleaned all of the carpets in our house, including our finished basement. Also, he cleaned the tile floor in our kitchen.
Category
carpet cleaners, floor cleaning
Service Provider Response
Thank you very much for taking time to post a review. I'm glad everything looks good. Thank You, KevinCarl R.
01/31/2014
When I originally called Kevin Shutt a few days prior to the wrinkle removal, I was concerned about the extreme cold weather we were experiencing and was tempted to postpone the cleaning. This is because the power equipment is contained in his truck and is applied to the carpet via a hose. This meant that a doorway would have to partially opened to permit the hose to enter. Naturally, I was concerned about heat loss under these conditions. However, when he arrived he installed an inflatable device at the edge of the door which blocked most of the opening while still permitting the hose to enter. Knowing that there would still be some heat loss, Kevin proceeded to clean the just-repaired carpet in the living room and also the carpet on the stairway as expeditiously as possible while still doing a thorough and excellent job. He was even able to remove a stubborn wear path in the living room that had defied previous efforts to remove it by my wife. Cognizant of the extreme cold and potential heat loss, Kevin did a very quick and thorough job with excellent results.
Description of Work
Following a removal of wrinkles from our living room carpet by Floor It Flooring, we arranged for Complete Floor Care to professionally clean it prior to returning the furniture to the room.
Category
carpet cleaners
Service Provider Response
Thank you posting this review and this door protection works nice in the summer also to keep your house cool while cleaming. Thank you, KevinSherri L.
12/31/2013
Kevin was thorough in his explanation of how he would address the stains and was conservative on his estimate of the outcome. Luckily the soiled carpets in three rooms and the stairs were all relatively new (all installed within the last year) and had ScotchGuard on them when we bought them. Kevin was prompt, attentive, professional and the outcome was EXCELLENT. Every stain came out and the carpets look and smell brand new again. We will definitely call Complete Floor Care again when the need arises. THANK YOU.
Description of Work
We own a rental property and allowed a new tenant to occupy the apartment with a pet, which we had never done before. The tenant occupied the apartment for only 4 months, but in that time, had numerous pet stains (both feces and urine) in the brand new carpeting from not taking care of their animal. We had never had the carpets professionally cleaned before, but this was a necessity.
Category
carpet cleaners
Service Provider Response
Thank you so much. Happy New Year. Thanks, KevinSunil A.
12/03/2013
We called them for our carpet shampooing and home cleaning. Excellent service, came on time as promised and were thorough professional. Excellent .
Description of Work
We called them for our carpet shampooing and home cleaning. Excellent service, came on time as promised and were thorough professional. Excellent .
Category
carpet cleaners
Service Provider Response
Thank you but don't remember being in TexasOther local Pros in your area
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