In April 1978, Robert H. Sheetz began Sheetz Roofing & Siding Company in Paxtang, Pennsylvania and have been serving both the east and west shores for over 30 years. Our company continues to be family-owned & operated under the direction and supervision of our son, Rob Sheetz. Over the past 30 years, we believe our success can be attributed to quality workmanship, timely service calls and customer satisfaction. Not only has our reputation been an important aspect of our company, but serving our community with professionalism, honesty and integrity remains a top priority. We are fully insured and the products we use are warranted by the manufacturers. Presently, we are members of the Better Business Bureau of Metropolitan Washington D.C. and Eastern PA. Additional email - [email protected].
6" seamless gutters, Residential and commercial new roofs, aluminum fascia, and blown-in insulation, chimney repairs and chimney caps, gutter guard, roof coatings, roof repairs, skylights, step flashing, vinyl siding, vinyl soffit
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In April 2016 a bad wind storm went through my parent's neighborhood and ripped some shingles off their roof. The roof was in good condition but was older than we remembered. A day after the storm my brother recommended a roofing company so my dad called them and left a message. Keep in mind - my dad is from another century - he still has the notion that when he calls a company they will be overjoyed to have a new client and will immediately call him back. They didn't but still he waited. And waited. He realized that the storm would cause the company to be busy but he patiently waited "his turn". An entire week went by and the company never called him back. The next time I talked to him he was really disgusted "How do companies stay in business when they won't even call you back?".
I live 75 miles away from my parents and didn't realize they were having problems with their roof. They know I belong to Angie's List but "didn't want to bother me". I logged onto Angie's List and in two minutes came up with 3 roofing companies in their area. It was close to 6pm in the evening (after regular business hours). The first company I called I got (as I expected I would) an answering machine and left a vm. The second company I called - Bob Sheetz Roofing - I got a live person. I explained what happened and asked if someone would call my father and possibly stop by to look at the situation? Mrs. Sheetz said her son Rob would contact my dad the next day or the day after that (at the latest). I called my dad and said "I THINK someone named Rob will call you in the next 2 days". Late the following afternoon my dad called me to say that he not only spoke to Rob but that Rob showed up and gave him an estimate. Rob spent a lot of time explaining things to my parents, took his time and answered their questions and said he would fit them in the schedule as soon as he could. My parents were both VERY pleased and immediately agreed to have the roof replaced. They kept saying how courteous and personable Rob was and wasn't just trying to "rush" them. Understandably it took a little over 2 weeks to fit them in the schedule but it's understandable with the weather. In the interim Rob made sure a tarp was on the roof so it wouldn't leak. That gave them piece of mind.
The day of the roof installation the guys showed up on time and worked throughout the day. When they were finished they cleaned up completely and one of the guys went around to pick up any stray nails he could find. The roof looks great - no more worries about that!
I know this review is a little long on narrative and short on job details but for anyone who wants a company that will honestly treat you like you are a valued customer - I recommend Bob Sheetz Roofing. They did what they promised, when they promised and came through with flying colors. Best of all they restored my father's faith; in today's rush-rush mentality there really are family-owned companies that care about good customer service and quality work. This is one of them.
By the way - the first company from Angie's List I called on my father's behalf? They have yet to call back. Who are they? It doesn't really matter - we found "our" roofers. If any friends or family need a roofer - we will recommend Bob Sheetz.
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