Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Aurand's PRINTERS-n-PC's, LLC

4.9(
57
)
Computer Repair, Troubleshooting or Upgrades - For Business, Computer Network or Wiring Install or Repair, Computer Network or Wiring - Install or Repair - For Business,

About us

We are LOCAL and do not use the internet to find technicians. We can speed up slow computers, Computer repair, Computer Setup and configuration, Laser Printer Service and Repair, and Setup, Toner cartridges (with a 2 year limited warranty), Drums and other consumable items for laser printers, Wireless Network configuration and setup. We are an Authorized Service Center for Brother, and Okidata Printers. We also service HP, and Lexmark Laser Printers. We come to you. Reasonable travel charges outside 25 miles.

Business highlights

24 years of experience

Services we offer

Computer Setup and configuration, Computer repair, Drums and other consumable items for laser printers, Laptop repair, Laser Printer Service and Repair, Multifunction printer service and repair, Toner Cartridges, We can speed up slow computers, and Setup, data recovery, virus/malware removal, wireless networks installed & set up & router security. Speed up sluggish computers. Broken laptop screen repair. Laser printer service and repair.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.957 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
4%
2
0%
1
0%
Write a review
Showing 1-25 of 57 reviews
Amory S.
Apr 2019
5.0
Yes, I recommend this pro
Rick is dead honest, knowledgeable And offers reasonable prices for his services. During all the time he has been helping out at my house he has always given us good results. In one instance where the problem occurred, the either corrected it remotely through the computer or came to the house to do it. I would highly recommend him.
Donald B.
Jul 2018
5.0
Yes, I recommend this pro
$6,500
Great, Set up a drop off over phone and it was finished next day. I am typing this on the computer now.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, THANK YOU for allowing us to serve you."

Duane B.
Jul 2018
5.0
Yes, I recommend this pro
$7,420
Technician found out that the router was not broadcasting the wireless signals. This is important to me because it allows my customers to use the guest network while they are waiting. Technician resolved the issues and also speeded up my laptop.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, THANK YOU for allowing us to serve you."

R. Curtis W.
Oct 2017
5.0
Yes, I recommend this pro
$20,000
My father reported that his computer was not working and I was not available to assist for several days so we called Rick. Rick was in the area and onsite quickly. Rick determined the monitor was inoperable. Rick located a replacement locally, picked it up, and installed it. Once again – exceptional service and a great comfort to me knowing Rick will help my father when I am not available.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for trusting us to serve your father. We really appreciate that trust. Thank you for taking the time to complete this review."

Anita B.
Sep 2017
5.0
Yes, I recommend this pro
Rick made Ethernet cables for all of the computers in our home - desktop and 3 laptops. He also installed a switch so that all of the devices we use could be hardwired into our router for live, online streaming classes. One laptop was kicking my daughter out of her class repeatedly during her class, and Rick determined that her CPUs were running very high. He thoroughly cleaned both children's laptops. Their CPUs went down considerably and since then we've had no trouble with class attendance.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, THANK YOU for allowing us to serve you."

Ray M.
Sep 2017
5.0
Yes, I recommend this pro
$24,000
I am a home-bound senior and appreciated his house call. Rick responded to my call immediately. I had a number of problems which took a great deal of time to correct, but not more than I expected given my circumstances. I have some computer knowledge, but Rick had the skills and tools to complete the job. His work was more than satisfactory. His excellent knowledge, patience and professionalism are rare. I would certainly seek his help for any future problems and recommend highly.
Response from Aurand's PRINTERS-n-PC's, LLC

"THANK YOU for allowing us to be of service to you. Also, Thank you for taking the time to write this review."

Kendra R.
Jul 2017
5.0
Yes, I recommend this pro
$6,500
Rick took care of the printer problem and cleaned up "the usual mess" on our desktop. It went well, as usual.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to complete this review. Thank you for allowing us to serve you. My scheduled time to arrive was between 2:00 and 3:00 PM. The customer I was at prior to this call had additional issues that needed to be resolved to complete the repair. I left the customer at 2:45 PM . Ran into unexpected construction that had traffic backed up on a main road to the customers. Arrived at 3:20 PM I should have called to let the customer know I was running behind."

Gail S.
Jun 2017
5.0
Yes, I recommend this pro
Went very well. Rick is always very puntual. Always a gentleman and just wonderful to deal with. Can not find a better computer company anywhere!
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Thank you as well for allowing us to serve you."

Gail S.
Jun 2017
5.0
Yes, I recommend this pro
$92,593
He helped me to fully understand what I needed for a new computer. He also made memory recommendations which I am very happy with. Being a disabled person, Rick went and picked up the computer and delivered it to my house and then set everything up. Downloaded the printer drivers and configured them, Set up to connect to my WiFi. Copied all my data from my old computer hard drive to my new computer. Made sure all updates were installed and configured. I am very pleased with his work. I am very computer illiterate and he was very patient with me.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

T J W.
Jun 2017
3.0
OK. Nothing wrong with his service, very middle of the road.
Response from Aurand's PRINTERS-n-PC's, LLC

"This was a Windows VISTA computer. DVD drive was not operational so I needed to use a flash drive (provided by the technician). I have a small case that has 8 flash drives in it and needed to look to find one that did not have data on it to use to put the customers data on that was missed when the customer did the backups."

Beth B.
Apr 2017
5.0
Yes, I recommend this pro
He successfully restored my data. Listen to him when he tells you to do regular back-ups!!!
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

Mike M.
Mar 2017
5.0
Yes, I recommend this pro
$27,500
It went well - I was highly satisfied. Rick completely repaired my non-working computer at a fair price and did it quickly. I was very happy with the service.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

Lois M.
Mar 2017
5.0
Yes, I recommend this pro
$10,000
It went great!
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

Mike R.
Mar 2017
5.0
Yes, I recommend this pro
$6,900
Rick did a great job clearing up my problems, now my computer is running faster and problem free.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

Jim M.
Mar 2017
5.0
Yes, I recommend this pro
$17,000
The computer is at least twice as fast as before the fix.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for allowing us to serve you. Also, Thank you for taking the time to complete this review. It is greatly appreciated."

Paula G.
Mar 2017
5.0
Yes, I recommend this pro
I appreciated the "education along the way" that Rick provided to me. he works very hard to be sure the job is done.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

Jerry A.
Dec 2016
5.0
Yes, I recommend this pro
$10,000
We have always found Rick to be courteous and knowledgeable, and he has often been able to work us in for emergency service even when his schedule is full. We have recommended him to several of our friends.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for allowing us to serve you. Also, thank you for taking the time to compete this review."

Anita B.
Dec 2016
5.0
Yes, I recommend this pro
Mr. Aurand was instrumental in helping me find the right printer for our family situation. We are a homeschooling family, and make quite a lot of copies, prints, and are required to do some scanning. He completed the set up in the estimated time that he had given to me prior to service, so there were no surprises in regard to the cost of his services. The printer is exactly what we needed, and we have had no problems with dropped signals. I purchased a Brother printer, and since Mr. Aurand is a service provider for these types of printers I like having the assurance that if anything goes awry, he is available to take care of any problems we may encounter in the future. I would highly recommend Mr. Aurand to service or repair a computer or for equipment set up. While I would love not to have to need his services in the future, I will definitely call him first if something isn't working in our family's computer world.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for allowing us to be of service to you. Also, Thank you for taking the time to write this review. It is greatly appreciated."

Don G.
Dec 2016
5.0
Yes, I recommend this pro
Rick did an outstanding job and when we contacted Norton Virus representatives he made it clear that he was representing me! Anyway, all issues were resolved on two of my computers and his rates were reasonable. I would most definitely use Rick Aurand again and would highly recommend him to anyone who needs remote service, I feel very comfortable letting Rick take remote control of my computer! Rick is a true professional and can be trusted!
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for allowing us to be of service to you. Also, Thank you for taking the time to write this review. It is greatly appreciated."

Barbara T.
Dec 2016
5.0
Yes, I recommend this pro
$20,700
It went very well. He made some suggestions for backing up the computers once the boys start to work with them and also for taking care of them. He was very personable and answered every question that I had for him. I definitely would recommend Mr. Aurand, he did an excellent job. And his prices were definitely fair.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for allowing us to serve you. Also, Thank you for taking the time to complete this review. We hope your grandsons enjoy their new computers."

Jo A.
Oct 2016
5.0
Yes, I recommend this pro
$10,300
We set it up and loaded the software in my computer...My husbands is with him in the hospital and Rick will come back to do his and do our 6 month check up.. We ran off some examples and made sure I knew how to run the machine.. He always make sure I am comfortable with what he did before he leaves..
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, thank you for allowing us to be of service to you."

R. Curtis W.
Aug 2016
5.0
Yes, I recommend this pro
$9,700
Rick was able to get to my father's home later that same day and resolve the situation. My parents enjoy having him in in their home. I am SO THANKFUL to have Rick providing this service to us.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Thank you for giving us the opportunity to take care of your fathers PC."

R. Curtis W.
Apr 2016
5.0
Yes, I recommend this pro
$6,500
After a recent experience with a failed hard drive, I learned from Rick that additional back-up measures should be used to supplement online back-up services.  I bought the external USB drive Rick recommended, then he set everything up to not just back up daily data, but also image my hard drive.  The image is an exact copy of my hard drive and can be used to restore or replace my hard drive if it becomes corrupted or fails.  Rick has seen too many results of inadequate back up practices and he is an expert in making sure you have what you need.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for allowing us to serve you. Also, Thank you for taking the time to write this review."

R. Curtis W.
Mar 2016
5.0
Yes, I recommend this pro
$69,000
When Rick helped me with a network printer in January, I knew I had found my go-to for future needs including custom builds. What I did not know is I would need one so soon. The hard disc in my father’s older PC crashed at the most inopportune time when he needed it to coordinate home healthcare services and update friends and relatives when my mother returned home from surgery. I contacted Rick to build a new PC as soon as possible. We discussed hardware and software options and he delivered it a few days later in a snowstorm. And he came out on the subsequent Saturday to assist with importing Outlook files. The computer is exceeding expectations and my father likes to show off how fast it is with the solid state drive. If you need anything related to computers, printers, networks, software, and so forth – call Rick.
Response from Aurand's PRINTERS-n-PC's, LLC

"Thank you for taking the time to write this review. Also, Thank you for allowing us to serve you. Glad your father likes his new PC"

R. Curtis W.
Jan 2016
5.0
Yes, I recommend this pro
$6,500
I have been looking for a local provider of computer services.  Based on Angie?s List, I contacted Rick to configure a network printer.  He was responsive, on time, professional, and proficient.  He is friendly and eager to provide self-help tips.  He can provide remote support and custom builds.  My search is over ? I will be contacting Rick for all my computer services going forward.
Response from Aurand's PRINTERS-n-PC's, LLC

"Mr. [Member Name Removed], Thank you for allowing us to serve you. Also, Thank you for taking the time to write this review. It is very much appreciated."

Showing 1-25 of 57

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aurand's PRINTERS-n-PC's, LLC is currently rated 4.9 overall out of 5.
Aurand's PRINTERS-n-PC's, LLC accepts the following forms of payment: CreditCard
Yes, Aurand's PRINTERS-n-PC's, LLC offers free project estimates.
No, Aurand's PRINTERS-n-PC's, LLC does not offer eco-friendly accreditations.
No, Aurand's PRINTERS-n-PC's, LLC does not offer a senior discount.
No, Aurand's PRINTERS-n-PC's, LLC does not offer emergency services.
No, Aurand's PRINTERS-n-PC's, LLC does not offer warranties.

Contact Information

6396 Chelton Avenue, Harrisburg, PA 17112

Share project details to get started.