BECKER APPLIANCE SVC
About us
Full service major appliance repair.
Business highlights
Services we offer
Repair refrigerator, dishwashers, disposal., dryers, freezers, gas and electric ranges, washers
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 0% |
Over the weekend our oven would not light. My mother and I tried several times to re-light the pilot light, but it would not light. I left the phone number for the closest appliance repair provider with my mom to call for service. My mom forgot to ask how much the service call would be, and this was her first shock. Although the repairman was courteous and was only at my house for about 15 minutes, he neglected to tell my mom that the cost to fix our oven would be $228.55, which included the $99.00 service call/diagnostic fee and a $40.00 labor charge. He just replaced the part and told my mom that he was done. This may be reasonable to some people, but I think they take advantage. Next time I will take the risk and try to fix things like this on my own.
"My apologies for a late response........we did not know we were on Angie's List. All of our fees, including the service call/diagnostic fee, are well within the service range for our area. We have the fastest response time in our area and our vans are stocked with over $40,000 in parts. This gives us a very high first call completion. Over 99% of our service calls are responded to within 24 hours, most times the same day. We do apologize for your dissatisfaction. You should have talked with the technician on site or called into the office."
"Thank you!!"
"Thank you!!"
Licensing
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