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TOTAL HEATING & COOLING INC
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Specialize in proper installations of Geothermal Equipment. We are by far the best contractor for all your heating and A/C needs. Top quality installs or repairs of all types of systems.
Business highlights
Emergency services offered
37 years of experience
Services we offer
Commercial and Residential, Gas Furnace service and installation, Geothermal service and installation, Heat Pump service and installation, Top quality Ductwork installations
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.25 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 20% |
Showing 1-5 of 5 reviews
Aleesha P.
Sep 2021
Our experience with this company has been an utter disaster. They have had to install THREE hot water heaters in just 6 years because each one they put in continues to fail. Even though they should have all been under warranty, we have been forced to pay several hundred dollars for labor each time they replace their faulty equipment. The most recent replacement we were told was still under warranty as the last replacement was just 1.5 years ago. We hesitantly allowed them to reinstall a new unit. They had to come back the next day because it was leaking due to faulty craftsmanship. 8 weeks later they sent a bill for the double labor AND heater saying that the water heater was actually not under warranty because the warranty dates back to 6 years ago with the original install. So they did not stand behind their product or their installation. When we told them how unbelievable this whole experience was we gave them the opportunity to make it right one more time, agreeing to pay for the labor, but not for the hot water heater. They refused. They were very rude with their interactions even though they were to blame. We removed the hot water heater and had them pick it up today. The two companies who have come here to help us address the situation have been dumbfounded at the poor installation and the improper use of multiple types of metals in the pipes leading to the heater. Save yourself a colossal headache and a lot of money and call someone else!!
Response from TOTAL HEATING & COOLING INC
"First off, in response to this review. I would like to give a little history on my Company. I started my business in 1988 as a residential and commercial HVAC Company and in 1990 decided to pursue installing closed loop geothermal units for both residential and commercial projects. Along with many other types of systems my goal is to provide top notch installations no matter what type of job we propose to do. I was chosen to design and install in 2011 an Extreme Home Make-Over House where we installed four (4) systems with only 24 hours of working time to get the job done that was very successful. Also we have performed many large commercial projects and now focus more on new and existing residential and work for several quality Home Builders and remodelers. Over the last 33 years we have installed thousands of systems without any reviews like this. In 2015 we installed a 4-ton Climate Master closed loop geothermal unit with hot water generator and hot water heater in an existing house in place of the existing system. 3 years later the first water heater failed under warranty and was replaced. My labor warranty is one (1) year from date of installation so given the fact that the water heater was in for 3 years, labor and any parts needed to replace this water heater was billed out. This is standard procedure in this business. So, in June of 2021 we installed a new water heater and filed warranty. We waited for warranty and called twice to check on it and finally the supply house told us the manufacturer was not going to give warranty due to it running out of warranty last year. So the repair was billed out in full in August. After receiving the invoice, [Member Name Removed] called us and said the bill was not going to be paid and for us to take out the water heater which the owners did and we picked up. You would think if they were unhappy with the installation Brian would have spoken to his brother."
Katie M.
Dec 2015
unknown
Dawn S.
Jan 2015
unknown
Tom G.
Feb 2014
I cannot begin to praise Chuck and his crew at Total Heating enough. Completely professional, on time and on budget._x000D_ The installation would have to be coordinated with Eichelburger Well Drilling who would do all the outside work. (None of the other companies would agree to handle this part of the job; it would be up to me to go out and find well drilling companines)_x000D_|The job was delayed some weeks because of rainy weather and Chuck kept me aprised of the delays and why._x000D_|After the wells were dug (a 2.5 day job...perfectly done, all mud and debris removed promptly) the ductwork was put in, the Climate Master unit was quickly installed. ALl of the inside work was done by a bunch of guys who really knew what they were doing and without damaging or getting anything dirty._x000D_|The bid from Total Heating and Air Conditioning was thousands of dollars lower than all the other companies who bid on this project. (Five in all, including Sears, the most expensive.)_x000D_|Total Heating is the best! _x000D_|Period.
Tim D.
Jan 2011
The interaction with them went very well. They did a wonderful job. We are very happy with it. They were very clean. They did a nice job of cleaning up at the end of each day. We are very happy with them. They did a good job of working with us like where we wanted to place the vents and things like that.
Licensing
State Contractor License Requirements
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FAQ
TOTAL HEATING & COOLING INC is currently rated 4.2 overall out of 5.
TOTAL HEATING & COOLING INC accepts the following forms of payment: CreditCard
Yes, TOTAL HEATING & COOLING INC offers free project estimates.
No, TOTAL HEATING & COOLING INC does not offer eco-friendly accreditations.
No, TOTAL HEATING & COOLING INC does not offer a senior discount.
Yes, TOTAL HEATING & COOLING INC offers emergency services.
No, TOTAL HEATING & COOLING INC does not offer warranties.