Coulter Systems

Coulter Systems installed a french style drainage system in the basement/part of the garage of the house. The paperwork indicates a transferable lifetime warranty. After we bought the house in 2018 we had continued flooding in the basement where the drain system was installed (muddy water). They came out to the house to try to clean it and informed us to reach out if it happened again. Every few months we have called and left messages but nobody returns our call. We have sent emails since 2018, most of which have gone unanswered. The basement continues to flood where the drainage system is with thick, muddy water but we have been unsuccessful in having anyone come out to look at or rectify this issue. The only part of the basement that floods in excess is where this drainage system has been installed. We want the company to come and repair/redo the faulty drain system to prevent our basement from continued flooding.

very knowledgeable they clean up after their work Good job!!!

They did what they said they would do and eleviated the problem. Their plan really worked. They got the work done in reasonable time even with taking in the weather.

They were great.  They did a great job.  They were clean.  I didn’t have any issues in getting the whole thing done.  The problem I had was, five years after the sump pump went, it was not really guaranteed or their life isn’t that long to begin with.  So I had water then and they just came out and put in a new sump pump.  I really didn’t have any problems after that.  The price was good considering the size.  I actually got other estimates as well.  One was about the same price and the other was much higher.  I had them out again to give me an estimate since I moved and it’s a different house now.  I would use their services again in the future.

Rob is the owner of Coulter System. His price was very competitive. He was very knowledgeable. He knew everything about our basement. He showed us the existing sump pump, talked about the whole idea, and where the water was coming from. He was very responsive and his work was very quick. He doesn't do all the work himself. He has had some guys who worked for him and they were not very professional.

We have had a crawl space that had two sump pumps, poorly placed, that never really took are of the water that would puddle during storms. We called several companyies, and Rob Coulter seemed most competent and confident about how to fix the problem. He suggested a special kind of back up pump for the sump pumps he would install that did not depend on batteries that might fail. His workers were clean, efficient and did an arduous task of hand carrying all the material in and out of the basement, walking through the house (path covered and protected) without any mess. It was amazing how well they worked, how the job was well done, and the price (while not the absolute lowest) was fair. Rob was not pushy, he presented a complete estimate with options for whatever we wished to do, and the work was done on time and in budget. Highly recommended.

Went very well. Foreman was extremely helpful and listened to my concerns. So far so good!

The crew was on-time and got right to work. Work performed was per the estimate. Pricing was reasonable and in-line with other estimates I had received. Checked several references and they were all satisfied. Work was only recently done (Dec 2005), so I will need to wait for an extended torrential downpour to fully rate the service. Lifetime, transferable warranty on the service (this seems standard, based upon other firms I spoke with).