Koala Insulation of Northwest Pennsylvania

Several contractors were completely booked out and unavailable for my insulation project Koala reached out to me and had time in their schedule to come out and deal with my project. They were professional - thorough and very detailed in their approach to my insulation project Thank you Koala

Koala Insulation did a great job for our family. They were on time, very clean and did a great job. They weren't pushy and helped us understand what our house needed. We would recommend them to all of our friends and family.

They also installed two solar hybrid attic fans to help reduce the heat and humidity during the summer months which will help keep the second floor cooler.

I could not be more happy with Koala of NW PA. Note that I live in Pittsburgh, but Koala of NW PA has taken over the service area down here. I had a poor experience with the former Koala franchise owner in the Pittsburgh area (they bid a job for blown-in insulation, I paid a deposit, and then when they came to do the work, said there was no air gap and thus the job couldnt be done and they would not give me a full refund of the deposit. I thus held a "credit" to be used. I explicitly avoided recommending Koala to friends after this experience. When Koala NW took over the area, they proactively reached out to me and asked to come down and see what work they might be able to do to help. While I could not get blown-in insulation, they found several other places such as my attic, attic access panel, rim joists, and other air gaps going up from my basement that they could seal. They promptly gave estimates and responded to feedback. The estimate for work done was modified to match my existing credit as a customer service gesture. When they came to do the work it was professional and simple. They communicated well before, during, and after the project. They pointed out issues that they noticed during the installation and we quickly made adjustments. I have already been recommending the new Koala owners to friends in my area. Their customer service is many times better than the old owners and I highly recommend them.

They responded to my request for an estimate quickly and their pricing was very competitive. Once we accepted the quote they were willing to set an installation date based on our schedule. The work was done efficiently and the job was completed quickly. They did a great job of cleaning up after themselves as well.

They are very prompt with competitive pricing. They are quick to reply and work around your schedule.

I had to get attic fan as well for my older home. I loved the fact that it is solar powered and comes for lifetime warranty!

They did a great job. Very professional and cleaned up when done

They were very helpful in all stages of the process, including making sure the inspector understood our specific job and that we would be meeting criteria. They were great to deal with and we are happy with the work.

Installers were very professional and helpful

Good experience- garage completed in one day.

Installers very professional & helpful

Super friendly and easy to work with. Quality of work and knowledge were above and beyond. I will use them in the future.

I highly commend this company. Unfortunately I could not have them do the job. He came out, on time, to give me estimate on insulation. He was very honest with me! To do this Job would have required me to have additional projectsâ replace aluminum siding, and holes would be in paneling which was wallpapered over. I am recently widowed and will probably be downsizing in few years. Rather than spending money and doing other projects, decided not to do it. Most companies would have said â oh yes, we can do thisâ and them made a mess! Itâ s nice to know there are still decent, honest companies around.

They delivered on what they promised, and on time.

They were extremely professional, friendly, informative and early for the appointment. I highly recommend them!!

Fair company, pleasant to work with.