PRIVACY PINES NURSERY

The owner of the company came to the location and recommended that we go with a specific kind of tree which he said was hearty and appropriate for the area we wanted to place them. We agreed to a price and the work was completed promptly, with Privacy Pines delivering and planting the six 6 trees. Initially they looked very nice. The owner indicated that we need to make sure the trees get plenty of water during the summer. My neighbor decided to contact the owner and ordered another 4 trees to put on our property border. Again, the initial effect was quite nice. Between my neighbor and myself, we made sure the trees received a thorough watering a few times a week. Toward the end of the first summer, I noticed that 2 of the trees were beginning to brown on the bottom branches...by the winter these trees were dead and two more were starting to brown. I contacted Privacy Pines and was told the owner would return my call. I did not receive a call back. A few weeks later I called again and was able to get through to the owner. He said the trees were in great shape and the only thing that could have caused their demise was that we did not water them. I told him that we made a point to give them plenty of water. He said he would come out to see what was going on. I tried to sweeten the pot for him by telling him that we were interested in a couple additional trees, which we were. So if he replaced the dead ones (within a year of their initial planting) at least we would be giving him some additional business. I waited for him to set up an appointment to see the dead trees and he never came. At this point, out of the 10 trees that were planted, 4 trees are still alive. Between my neighbor and myself, we are into this for over $2000 and have little to show for the expense, other than frustration and the feeling like we've been taken advantage of.