PARK SECURITY SYSTEMS

Description of Work: CONTRACTED WITH PARK SECURITY TO INSTALL A NEW SECURITY SYSTEM IN AND OLDER HOME. THE INITIAL SALES EXPERIENCE WAS PLEASANT, HOWEVER, AFTER THE CONTRACT WAS SIGNED AND THE INSTALLER BEGAN THE PROJECT, THINGS DRASTICALLY CHANGED. THE INSTALLER WORKED ONE DAY, THEN NEVER RETURNED TO THE JOB. UPON MULTIPLE PHONE CALLS TO GET SOME ANSWERS, PARK SECURITY THEN INFORMED ME THAT THEY WOULD NEED MORE MONEY TO COMPLETE THE JOB AS CONTRACTED. THEIR REASONING WAS THAT THEY WERE GOING TO LOSE MONEY AS THE INSTALLATION WAS MORE DIFFICULT THAN ANTICIPATED. I QUICKLY REALIZED THAT THIS WAS A FLY-BY-NIGHT OPERATION AND ASKED THEM TO RETURN MY DEPOSIT MONEY AND NULLIFY THE CONTRACT, WHICH THEY INITIALLY SAID THEY WOULD DO AND I COULD EXPECT THE CHECK. WHEN I DID NOT RECEIVE THE CHECK, THEY THEN SAID THEY WOULD NOT SEND THE CHECK UNTIL THEY RECEIVED THE COMPONENTS OF THE SYSTEM THAT THEY LEFT IN MY HOME. AFTER A LENGTHY DISCUSSION, THEY AGREED TO MEET ME AT THE HOME THE FOLLOWING MORNING WITH THE REFUND.