BYERS HOME IMPROVEMENTS

Never showed up to do the work. Made repeated efforts to contact him by phone and email to his business. Got his personal cell number from a third party and called him. Lots of excuses and apologies. New start date set for mid-September. Not happy with the new start date and began having suspicions. Started doing some research. Bad review on business Facebook page as well as Angie's List. Found out that Byers had never ordered the materials from his supplier nor had he ever applied for a building permit. Sent him a certified letter effectively firing him and requesting our deposit be returned. Gave him a deadline to return the money. He missed it and I filed a report with the police. Byers called me after I had contacted the police and he promised me I would get my money. He just needed more time. I gave him one more week or I would follow through with criminal charges. He refunded our entire deposit on the last day of his extension. I have heard that he has done this before. I told him if he returned our money that I would not pursue criminal charges.

Under the terms of our written contract with Byers Home Improvements, the firm was to enclose a back porch at our Guilford Township property this fall. We gave Mr. Byers a $3,500 deposit with the understanding that the job would be done no later than sometime in October. He took our check, cashed it and we heard nothing more from him. In October we began attempting to contact him. After leaving several messages, Mr. Byers finally called with excuses as to why he hadn't been in touch and the work hadn't begun. He did finally stop by and get the paperwork necessary for him to get his permit to do the work, but we haven't heard from him since. We have made numerous calls in the past week and left messages, but to date he hasn't contacted us.