COPPER ROOF & GUTTER

A HORRIBLE EXPERIENCE. IT TURNS OUT THAT NOT ONLY WAS THE WORK JOHN PERFORMED DONE INCORRECTLY, BUT HE ALSO BLATANTLY LIED TO ME - HE CLAIMED TO BE USING CAULK UNDER THE FLASHING BUT WHEN THE NEW ROOFERS DISASSEMBLED THE WORK HE DID. THERE WAS NO CAULK. I HAD WATCHED HIM DO THE ROOF AND DID NOT SEE HIM CAULK, AND WHEN I QUESTIONED HIM ON THIS WHILE HE WAS STILL HERE, HE INSISTED THAT HE HAD CAULKED AND BLEW UP AT ME FOR NOT TRUSTING HIM AND BEING "UP HIS @SS". HE ALSO INSISTED ON CUTTING MY PLUMBING VENT STACK SHORTER DESPITE MY CONCERNS THAT THE STACK WAS AS LONG AS IT WAS BECAUSE OF THE WINDY CONDITIONS AT OUR HOUSE. NOW WE HAVE TO PAY TO HAVE THE VENT RE-EXTENDED SINCE THERE IS A DISTINCT SEWAGE SMELL WHENEVER THE WIND BLOWS CERTAIN DIRECTIONS. JOHN IS ALSO NOT A MEMBER OF THE ASSOCIATIONS THAT HE CLAIMS TO BE (THEY ARE LISTED ON HIS BUSINESS CARD AND STATIONERY). I'M PROBABLY GOING TO END UP TAKING HIM TO COURT TO GET MY MONEY BACK. STAY FAR, FAR AWAY FROM THIS GUY.

JOHN CAME OUT TO OUR HOUSE THE SAME DAY I CALLED HIM, AND PROVIDED A WRITTEN ESTIMATE THE NEXT DAY. JOHN SPECIALIZES IN COPPER ROOFING AND REPAIR AND CONSEQUENTLY WILL USE COPPER IN THE FLASHING REPAIR. JOHN WAS FRIENDLY AND PROFESSIONAL AND STRESSED THAT WHILE HE PROVIDED A FAIR QUOTE (TO WHICH I AGREE), HIS EMPHASIS IS ON DOING A QUALITY JOB. INCLUDED WITH OUR QUOTE WERE TWO REFERENCES AND PROOF OF LIABILITY INSURANCE, WHICH I THOUGHT WAS A NICE TOUCH. WE CONTRACTED JOHN TO DO THE WORK, WHICH IS SCHEDULED FOR DECEMBER 2005 (NEXT AVAILABLE WORK SLOT). IN THE INTERIM, JOHN HAS COME BY TO PLACE A TARP AND CAULKING AROUND THE LEAKING AREAS SO THAT WE DON'T HAVE CONTINUED LEAKING. I WILL UPDATE THIS REVIEW ONCE WORK IS COMPLETED.

THE WORK THAT IS BEING DONE TO MY ROOF IS ARTISTRY. THE ATTENTION TO DETAIL IS BEAUTIFUL. HE IS ALWAYS ON TIME AND IS VERY KNOWLEDGEABLE IN HIS CRAFT.