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ARS / Rescue Rooter Pittsburgh

4.7(
66
)
Electric Boiler or Radiator Heating System - Install - For Business, Electric Boiler or Radiator Heating System - Repair, Electric Boiler or Radiator Heating System - Repair - For Business,

About us

For fast and exceptional service for your heating, cooling or Indoor Air Quality needs, call us now: 412-626-3068. When you need an air conditioning or heating problem fixed fast and fixed right, you need ARS. At ARS, we go the extra mile to provide exceptional service for all your air conditioning and heating needs. From minor repairs and part replacements, to a complete new system design and installation, we are the company to call. Plus, we offer comprehensive maintenance plans to keep your system in top shape, and your home comfortable all year long. DBAs - Automatic Controls Service Inc, American Residential Services LLC & Ars Heating And Cooling. Additional email - [email protected]. License # HV01783, PA007796

Business highlights

Emergency services offered
84 years of experience

Services we offer

& Installation, Heating & Air Conditioning Systems & Water Heaters - Service, Sales

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.766 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
2%
2
3%
1
3%
Write a review
Showing 1-25 of 66 reviews
Larry B.
Sep 2023
5.0
Yes, I recommend this pro
$138
We have been customers of ARS for over 35 years. They have proven over and over again to have competent employees, their charges are reasonable, and their entire organization is friendly and welcoming.
Response from ARS / Rescue Rooter Pittsburgh

"Thank you, [Member Name Removed], for your loyal business throughout the years. We take great pride in being your chosen premier service provider and greatly appreciate your continued support. We appreciate you and look forward to fulfilling your next service need."

Jonathan Z.
Apr 2023
5.0
Yes, I recommend this pro
$12,500
Guys who installed were great. very knowledgeable and friendly.
Response from ARS / Rescue Rooter Pittsburgh

"Thank you, [Member Name Removed], for sharing your experience and leaving us a five star review. Customer satisfaction is our top priority and we appreciate being your premier service provider. Thank you for choosing us!"

Paul M.
Mar 2023
5.0
Yes, I recommend this pro
$6,880
Fast, professional, and reliable. Came early on scheduled day, and gave detailed explanations for any questions I had.
Response from ARS / Rescue Rooter Pittsburgh

"[Member Name Removed], thank you so much for your great review. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!"

Michael G.
Jun 2022
1.0
$477
I called to get an appointment and received the first appointment the following morning, 6/7/2022. I was told that the troubleshooting fee would be $109 and that parts & labor would cost extra. The technician arrived promptly and was most courteous. I have used this company in the past, and received good service at a fair price. The technician was most knowledgeable and determined, in about 5 minutes, that the problem was a failed capacitor. He said that the cost of the capacitor was $401 and, if I wanted air conditioning today, it would cost me a total of $510 including the troubleshooting fee. I said that the last time I had a capacitor replaced, I thought it was $35 for the part. He explained to me that due to issues getting parts that are manufactured in China, the price was now $401 and some service companies were gouging people and charging them labor as well. He had the part on his truck. I provided my credit card and the technician told me that he was able to discount something or other and that my final total was $477. I finger-signed his work order on his tablet computer, but received no paperwork. I thought I might get an email receipt, since I gave them my email address, but nothing came. My credit card does have a $477 charge pending. After he left, I checked online and websites were stating that as of February 2022, the price for that exact part replacement would range from $90 to $250. I checked another parts website, that I have used before, and their price for the OEM Carrier capacitor was $35 with free shipping. The technician told me that some websites were advertising capacitors for around $100. Now I admittedly am NOT an HVAC expert and I may have been treated fairly, but I have extreme doubts. I like to rely on trustworthy, expert, providers and pay them a reasonable fee to cover their costs and a make fair profit. After this incident, I will no longer be using this company. I no longer trust them. There is a possibility that I wasn't gouged, but, considering the sequence of events, I think it is likely that I was. The technician was done and gone in less than an hour, without coming inside the house, changing out a simple part that he carries on his truck. and I paid $477.
Response from ARS / Rescue Rooter Pittsburgh

"[Member Name Removed], we're sorry to hear that your expectations have not been met. We do acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our guarantees that are unmatched in the industry. Our Quality Assurance Manager, Brenda, is available on 412-487-2400 to address any concerns you may have, and we appreciate your business!"

Tonya R.
Nov 2019
5.0
Yes, I recommend this pro
$79
Steve was my technician and he arrived within the window of time given. He was very friendly and respectful. He didn’t mind me hanging around to see what he was doing and ask questions. He told me my furnace was old but was still working appropriately. He suggested I get it inspected yearly which I do. This was my second inspection because another company tried to use scare tactics by saying my co2 levels were really high and it was producing to much heat. He tried to sell me a new furnace. I saw how the other service man put his equipment in places that were wrong to get his readings so I got a second opinion from ARS. If you want a company that is honest and tells you the truth about your furnace call this company.@
Response from ARS / Rescue Rooter Pittsburgh

"THANK YOU FOR THE A RATING OF YOUR SERVICE. LET US KNOW IF WE CAN HELP YOU IN THE FUTURE. KIM. CUSTOMER SERVICE/QA MANAGER"

CL A.
Oct 2019
5.0
Yes, I recommend this pro
$79
Another family member had ARS for tune up and repair, so I thought I would give them a try for a "tune up" special. Aaron came within the time period expected. Cleaned and inspected the furnace, replaced the filter, and checked for carbon monoxide issues. None found. Aaron was courteous and didn't find any issues. Thank you!
Barbara H.
Jul 2019
5.0
Yes, I recommend this pro
$665
I highly recommend ARS, particularly Aaron M. Aaron was very knowledgable and polite. He made it a pleasant experience.
Response from ARS / Rescue Rooter Pittsburgh

"Wow, A+ rating! Thank you for sharing about how Aaron was able to provide you such great customer service. We will be sure to share with Aaron about your experience with him."

PJ K.
Feb 2019
5.0
Yes, I recommend this pro
$125
Serviceman gave the furnace a fairly thorough check up trying to diagnose my problem. He couldn't pin point the problem (an intermittent banging noise), but it wasn't for a lack of trying. Answered all my questions quite well and put my mind at ease concerning the safety of the furnace. His speculation on the problem turned out to be correct - it was something in the ductwork. Would definitely call again.
Response from ARS / Rescue Rooter Pittsburgh

"THANK YOU MS [Member Name Removed] FOR THE "A" RATING ON THE SERVICE OUR TECHNICIAN PROVIDED FOR YOU. WE APPRECIATE YOUR TIME SHARING YOUR EXPERIENCE WITH OUR COMPANY. IF THERE IS ANYTHING WE CAN ASSIST YOU WITH IN THE FUTURE, PLEASE DON'T HESITATE TO CONTACT OUR OFFICE. KIM"

Steven W.
Oct 2018
5.0
Yes, I recommend this pro
Needed to replace our 22 year old equipment. Replaced with Carrier equipment. Contacted 4 companies and ARS was the best price and could fit us quickly for the install. Mike the salesman was very helpful in helping us purchase the correct equipment for our house. Eric and his assistant arrived in the morning and by 4pm we had the old equipment removed and new equipment installed. Eric instructed us on the new thermostat and stayed until we didn't have any questions. Supervisor arrived to review the work and answer any questions that we might have. Eric was very knowledgeable about his work. Both Eric and his assistant were courteous and informative. Very happy with our purchase. ARS did all the paperwork for the warranty and sent us the document for our records. BTW the equipment is running perfect and much quieter than our old Bryant.
Aidan W.
Jul 2018
5.0
Yes, I recommend this pro
Exceptionally well. It was a bit pricy, in the sense that it was approx. $90 for them to just come out, but the technician, (James, I believe) was able to diagnose it right away, he then spent time educating me about various furnace issues, and wasn't pushy. very nice, knowledgable, and professional.
Response from ARS / Rescue Rooter Pittsburgh

"Thank you Mr. [Member Name Removed] for the overall rating of "A". We appreciate your time and know that we are here for you in the future if you need service. Kim-Customer Service"

Elizabeth R.
Jul 2018
5.0
Yes, I recommend this pro
$10,000
We went to home Depot for their deal of 2 years interest free financing, and they sent out and ARS sales guy. Very professional sales man and talked to us about what we wanted and why we wanted to get AC. He told us the things we could do besides updating our furnace and gave us new home owner advise on how to make the furnace and AC more efficient. He talked my husband and I through the different options of efficacy that they had for both heating and cooling. He explained that all the installers have to go through training and have to be professional at the job as well as off the job in the community, which really shows us that they care about the potential customers and the good name of ARS. When the sales man was adding everything up and quoted us, he said that he forgot that the chimney would have to be drilled and sealed for the other gasses to leave the furnace, and since the quote was already up that would have to be free. We were in no rush, and three weeks later we had two guys take and haul away the old (it was from 1981) furnace and install the new one, as well as our new AC. The house was updated with a Nest thermos. We did have to vacuum after they left, but for the quality of professionalism and knowing that they will come out to service it if anything fails, a bit of clean up was not an issue.
Response from ARS / Rescue Rooter Pittsburgh

"Thank you Ms. [Member Name Removed] for the overall "A" review of your ARS experience. We appreciate you r time and business and are here for you in the future as well. Kim-Customer Service"

Scott B.
Jun 2018
5.0
Yes, I recommend this pro
$189
Purchased HSP ( Home Service Program) to cover both heating and cooling units. Agreement covers portions of parts/labor. Fortunately nothing needed replaced.
Response from ARS / Rescue Rooter Pittsburgh

"Thank you Mr. [Member Name Removed] for overall "A" rating of the service you received from ARS. Thank you for your time to share your service experience. We greatly appreciate your business with our company. Kim-Customer Service"

Pat M.
Sep 2017
5.0
Yes, I recommend this pro
unknown
Joan S.
Sep 2017
5.0
Yes, I recommend this pro
$175
The $175 was for a spring and fall check up. They did what they needed to do and we were very happy with them.
Marlene G.
Sep 2017
5.0
Yes, I recommend this pro
$7,000
..
Saundra P.
Sep 2017
5.0
Yes, I recommend this pro
$1,700
good
Diane Z.
Sep 2017
5.0
Yes, I recommend this pro
I have an annual maintenance contract with them. The work they did for me was timely and professional.  I've used them for years, since we've been here, so they're my go to people.  I don't shop around, so they're good people.
Lynne S.
Sep 2017
5.0
Yes, I recommend this pro
$186
They are very honest. I trust their opinion if theirs something wrong. I trust them to do work when they've found the problem. They call to remind me to do my cleaning and checking.
Lynne S.
Sep 2017
5.0
Yes, I recommend this pro
$186
Nora B.
Aug 2017
5.0
Yes, I recommend this pro
$189
good
Jim H.
Jul 2017
5.0
Yes, I recommend this pro
extremely well. They installed, cleaned up, hauled away the debris all in one day. The system is working fine.
CHRISTINE B.
Jul 2017
5.0
Yes, I recommend this pro
$5
Only took them a couple hours.
Andre C.
May 2017
5.0
Yes, I recommend this pro
$9,100
So its been an A. They were wonderful they came out gave a good quote. They came out and did a great job. They explained everything before they were going to do before they did it. They did a great job.  I would use them again.
Jeff D.
Apr 2017
5.0
Yes, I recommend this pro
$200
.
Janet H.
Apr 2017
5.0
Yes, I recommend this pro
Their technician was prompt, professional and very thorough in his inspection of our a/c unit. During his inspection, he discovered a mouse had chewed through some wire and made a nest inside the unit. He explained the issue to me, cleaned out the nest and replaced the damaged part with one he had on his truck. We were very pleased with the service provided by the technician.
Showing 1-25 of 66

Licensing

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FAQ

ARS / Rescue Rooter Pittsburgh is currently rated 4.7 overall out of 5.
ARS / Rescue Rooter Pittsburgh accepts the following forms of payment: CreditCard
Yes, ARS / Rescue Rooter Pittsburgh offers free project estimates.
No, ARS / Rescue Rooter Pittsburgh does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Pittsburgh does not offer a senior discount.
Yes, ARS / Rescue Rooter Pittsburgh offers emergency services.
No, ARS / Rescue Rooter Pittsburgh does not offer warranties.

Contact Information

1632 PA-8, Glenshaw, PA 15116

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