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R Johnston & Sons Inc

General Remodeling, Handyman Services, Doors,

About us

General contractors specializing in fire, flood and storm damage. We remodel, renovate and repair from roof to basement, inside and out. Licenced & insured for over 46 years. Customer satisfaction is our first priority. PA home improvement # 002297.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

x

Services we don't offer

x

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.5
responsiveness
4.6
punctuality
4.9
Showing 1-18 of 18 reviews

Michelle F.
04/2020
1.0
landscaping, remodeling
  + 0 more
I've been a customer for over 10 years. The company has hired new office people who are extremely rude. They don't return phone calls. I asked to speak to Bob the owner, I received an email that he isn't going to call me back and they no longer will be servicing my property. This is all due to the office screwing up and being flat out disrespectful. They do not care about their customers and just told me so.
Description of Work: I've used for grass cutting ans landscaping projects

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Connie A.
05/2018
5.0
remodeling, home remodeling, interior painters, doors
  + 2 more
Our bathroom is small but it was a big job - everything was removed down to the studs. The job was done for a reasonable price (much less than some of the other quotes I got) and in a timely and professional manner. The end result was fabulous! The guys who did the work were clean, friendly and professional. The job site was kept very tidy while the work was being done which I appreciated very much since I had to live with it. The work was done for the price that was estimated at the beginning. No hidden or added costs. Dealing with contractors can be a headache, but not with these guys!
Description of Work: total bathroom remodel, new interior doors and new living room floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Steve A.
03/2016
5.0
remodeling
  + -1 more
Perfect could not of asked for a better contractor, they care about us and they care about the job they are doing for us. This contractor has completed many jobs for us and we have never been disappointed. They are on time and at a great price. They have also done work for family members with the same great work. We even have the landscaping part of his crew doing out lawn work. Can't say enough good things about this provider.
Description of Work: This provider has done many jobs for us, he has stabilized our home put in vents in the basement, leveled our floors and put in hard wood flooring. They have repaired mistakes made by other contractors and always do excellent work. They are on time and their price is the best we have seen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Glenn M.
01/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Holly B.
12/2014
2.0
remodeling
  + -1 more
unknown
Description of Work: General construction and fire restoration work. Replaced attic insulation, windows, deck, siding and part of a fence. Debris cleanup following fire. The quality of the windows and siding work was fine and the attic work was average - boards that were removed to replace the siding were not screwed back down consistently, plants were ruined beyond what was expected for normal work, additional damage seemed to mysteriously surface, issues with fence install (still unresolved). The major issue was the behavior of the owner and the billing. The owner seemed to feel that he was in control of the process and basically bullied the insurance company (the agent verified with several other adjusters that this is a consistent approach) and actually screamed at me at which point I told him to go speak to whomever he speaks to at home like that but he will not speak to me that way. Then the real fun began where I went through the billing and noted that I was billed for numerous items that were not done and overbilled for items they claimed involved bagging insulation and carrying it down 3 flights of stairs (unless they were putting it in the basement, this was impossible) and the reality is they did not of that since they cut a hole in the side wall of the attic and tossed it out the window into the bad of their truck. They didn't even fix the board below where they cut that they damaged in the process. The owner's wife told me that is what they told her so either their workers lie to them or she lied - either case, unacceptable, especially since she sent the same information to the insurance company and the adjuster was one phone call away from reporting it as fraud. I convinced the adjuster it was just a mistake but got nothing but grief from the owner's wife on the subject. Ultimately, I had to withhold a portion of the final payment to negotiate the coverage for the damage and found the whole process frustrating. It's a shame because it's a family business and the son and the guy who did the windows did nice work, but with the business practices as they are, I can only hope the business survives long enough for the son to take over. If you are someone who needs a contractor to fight with your insurance company to get your home repaired, this may be the one for you. In my case, he was creating more problems than he fixed.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$36,000

Paul G.
05/2014
5.0
carpet installation, handyman service, remodeling, doors
  + 2 more
unknown
Description of Work: Restoration job after water damage. Drywall, paint, complete new bathroom. Could not be happier with service, speed, quality, and price. Also very patient with many questions I had throughout the job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Maria M.
12/2012
5.0
drywall, handyman service, remodeling, interior painters
  + 2 more
Our home was damaged severely by a tree that was uprooted during hurricaine Sandy and hit our home. You can't imagine how violated we felt when this occured and how scared we were when we were told we had to leave our home. We were blessed to have R Johnston and Sons, Inc come to our home THE NIGHT OF THE HURRICAINE to evaluate the extent of damage. Bob Johnston was on the scene not even and hour and 1/2 after the tree hit our home. Michelle, his wife and office manager/assistant/do-it-all, phoned us that night to tell us they would be back at 7 am to get started. They would have started right away, but the winds were too strong (imagine that, we were in the middle of a hurricaine afterall!!). To our amazement, the crew was there as expected and when we arrived to our home at 7:15 am, they were already working to get us patched up. It has been nearly 2 months since our home was hit and Bob and his crew have been on the job 6 days a week without fail. He has been helpful beyond words throughout this entire process which, as you can imagine, is overwhelming to someone outside of the field of contruction and insurance. He helped us through the claims process, has made himself available on a regular basis and keeps us apprised of the progress and set-backs, although there have been very few of the later. His wife Michelle is fantastic too! We can't say enough good things about Bob, Chris (his son), Bart, Ed, John M, John F and the rest of the crew. They have all been a pleasure to have in our home and treat it with respect. Surely, we will be glad to have the construction completed, but should we ever have a need for contractor services in the future, we will call R Johnston and Sons without hesitation.
Description of Work: The services they have provided include boarding up our broken windows, torn off roof parts and holes in the siding; cutting out drywall and carpet that was damaged by water and treating to prevent mold; evaluating the electical power for safety and selectively restoring electricity to the house as appropriate. Once these remediation services were done, they returned to start repairing the home and getting us back to our normal lives. They resided most of the house, put on a new roof, replaced drywall and painted, repaired damaged plumbing, repaired a crushed set of ep henry paver stairs and patio, structurally reinforced areas as needed and so many other services I can't even begin to describe. Regardless of the service provided, the job was always done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

Annamarie K.
09/2012
5.0
carpet installation, drywall, electrician, lighting, remodeling, home remodeling, interior painters, doors
  + 6 more
They put in 2 new bathrooms and redid my whole second floor. They had to put in 11 truces. They even got down to cleaning the carpets. They advocate for the customer and they are fantastic. I've had other work done by them recently and they are always great. They won't talk you into getting something done if you don't need it.
Description of Work: They did some bathrooms for me and took care of a tree that fell on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

JOYCE M.
12/2011
5.0
remodeling
  + -1 more
This company came immediately and performed temporary repairs to the roof to keep damage to a minimum. They then arranged for all the personal belongings (furniture, clothing, etc) to be removed, stored, dry-cleaned or destroyed, if deemed unsalvageable. They worked closely with the township code officers and insurance adjusters to make sure everything was covered that should be. They were unable to start the roofing until there was good weather forecast, which held it up for some time, but through no fault of theirs. Once work began, they arrived every day as planned and the work was done efficiently and professionally. They not only did spotless painting and sanding, but also did excellent clean-up afterwards. There are still some minor repairs to be done, but to be scheduled at my convenience after the holidays.
Description of Work: R. Johnston & Sons restored the damage done to my house following a fallen tree going through the roof during Hurricane Irene. The work included reroofing, re-siding, attic rebuilding, restoring two bedrooms (walls, ceiling, floors, electrical,) garage door, outside brick wall and wooden railing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Theresa K.
11/2010
5.0
remodeling
  + -1 more
The amount is not jumping out at me because it was in conjunction with my homeowners insurance company. I have a sense they were fairly priced but it was tied up with the insurance settlement. Their quality was very good. I am considering using them for work in my bathroom.
Description of Work: I used them for a water damage in my home, along with repainting and cleaning up some other things in my kitchen.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
07/2010
5.0
handyman service
  + -1 more
The work was done quickly and thoroughly.
Description of Work: They boarded up a house that had a fire. They responded quickly, did the job, and cleaned up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Cynthia Y.
05/2009
5.0
drywall, handyman service, remodeling, doors
  + 2 more
I was very happy with the work. They did a great job and always showed up when they said they would. The price was good as well. My only recommendation would be that they provide customers with a cell phone number or be more available for questions or concerns.
Description of Work: Drywall repair, interior door installation, baseboard installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MARY K.
10/2006
5.0
carpet installation, electrician, lighting, remodeling, interior painters
  + 3 more
unknown
Description of Work: RENOVATED BASEMENT THAT WAS BADLY IN NEED OF WORK, PAINTED WALLS, ADDED NEW CEILINGS, INSTALLED CARPETING & NEW LIGHTING. REPLACED SKYLIGHT IN KITCHEN. ALSO DID SOME WORK IN 1/2 BATH IN BASEMENT. THEY DID A GOOD JOB. ONE WE COULD AFFORD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Nora E.
06/2005
5.0
handyman service
  + -1 more
ROBERT WAS VERY RESPONSIVE AND CALLED ME BACK IMMEDIATELY, EVEN THOUGH HE COULDN'T TAKE THE JOB. HE WAS HONEST ABOUT IT AND I APPRECIATE THAT.
Description of Work: NONE

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DANIEL D.
06/2005
5.0
handyman service
  + -1 more
THEY BEAUTIFUL JOB. THEY WERE RIGHT ON THE BALL.
Description of Work: THEY REPAIRED SEVERAL THINGS FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

CARMEN V.
08/2004
5.0
handyman service
  + -1 more
HE WAS STRAIGHT FORWARD IN EXPLAINING HE WAS BUSY, AND WOULDN'T BE ABLE TO GET TO MY SMALL JOB FOR SOME TIME.
Description of Work: CALLED FOR ESTIMATE.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


CAROLE B.
05/2004
5.0
handyman service
  + -1 more
THEY WERE RIGHT AT THE FIRE SITE, READY TO BOARD THINGS UP, WHEN THERE WAS A DISCREPANCY WITH A BILLING CHARGE, THE OWNER WAS NICE AND MORE THAN WILLING TO WORK SOMETHING OUT FAIRLY. I WAS VERY IMPRESSED.
Description of Work: THEY BOARDED UP ALL OPENINGS OF OUR HOUSE AFTER A SEVERE FIRE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

DONNA G.
05/2004
5.0
remodeling
  + -1 more
BOBBY AND HIS MEN ARE GREAT! THEY ARE NEAT AND CLEAN AND VERY GOOD AT THEIR JOBS. THEY ARE PROMPT AND HONEST. I WILL HIRE THEM AGAIN, FOR ANY WORK I NEED DONE AT MY HOME. THIS IS THE NEATEST CONTRACTOR THAT I HAVE EVER SEEN! WE WERE ABLE TO CONTINUE OUR LIVES EVEN WITH THE WORK GOING ON. I WOULD RECOMMEND THIS CONTRACTOR TO EVERYONE. THEY ARE WONDERFUL
Description of Work: REMODELED BATHROOM. TOOK ROOM DOWN TO STUDS AND STARTED OVER. RELOCATING PIPES, GREEN BOARDING, NEW SHOWER, SINK, AND TOILET. THEY ALSO REPLACED OUR OLD PICTURE WINDOW WITH A BEAUTIFUL BOW WINDOW AND WIDE SILL. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    15 N Chester Pk, Glenolden, PA 19036

    http://www.rjohnstonandsons.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM
    Saturday:
    7:30 AM - 3:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Handyman Services,
    Doors,
    Interior Painting,
    Drywall,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    Lighting,
    Electrical,
    Landscaping,
    Water & Smoke Damage

    FAQ

    R Johnston & Sons Inc is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 3:30 PM

    Tuesday: 7:30 AM - 3:30 PM

    Wednesday: 7:30 AM - 3:30 PM

    Thursday: 7:30 AM - 3:30 PM

    Friday: 7:30 AM - 3:30 PM

    Saturday: 7:30 AM - 3:30 PM

    Yes, R Johnston & Sons Inc offers free project estimates.
    Yes, R Johnston & Sons Inc offers eco-friendly accreditations.
    No, R Johnston & Sons Inc does not offer a senior discount.
    Yes, R Johnston & Sons Inc offers emergency services.
    No, R Johnston & Sons Inc does not offer warranties.
    R Johnston & Sons Inc offers the following services: x
    x

    Contact information

    15 N Chester Pk, Glenolden, PA 19036

    http://www.rjohnstonandsons.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:30 PM
    Tuesday:
    7:30 AM - 3:30 PM
    Wednesday:
    7:30 AM - 3:30 PM
    Thursday:
    7:30 AM - 3:30 PM
    Friday:
    7:30 AM - 3:30 PM
    Saturday:
    7:30 AM - 3:30 PM