JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE

Work was done as agreed

Not good. Broke within 3 months guarantee. Need refund

Never buy from them again.

Rep never showed up! I called the company at 1:30 PM and only got their answering machine. Finally, mid-afternoon, I talked to a woman who said she'll find out what was happening and would call me back right away. I waited for an hour, no response. When I called back again, Joe claimed not to have my tel#, so he couldn't call me. Actually, my friend wo called him first left both his and my tel # with Joe, aside from the fact that a business would certaily have caller ID! He said the motor was 'very hard to find' and he would call me back. - Thursday, 2 days after the initial diagnosis, I called back. Joe claimed he could repair the motor with an old reconstructed one, or I could buy a 'new' washing machine from him, both for a lot of money! At that point, I had had it with his service. I called Sears and made an appointment that I know would cost more, but I would be assured of good service! We all make first impressions! I would never consider using this company again for anything!

HE RETURNED MY CALL RIGHT AWAY AND CAME OUT THE SAME DAY AS MY CALL. HE PROMPTLY FIXED MY WASHER AND CHECKED MY DRYER, AND WE DECIDED ON A NEW DRYER. JOE WAS COURTEOUS, KIND AND HIS PRICES ARE VERY REASONABLE. HE RETURNED THE NEXT DAY WITH NEW DRYER AND HE REMOVED THE OLD ONE. HE LEFT NO MESS.